They were timely and communicated with me wonderfully. They helped me with logistics issues and were prompt in keeping me informed of every step in the process!
Stuck on the side of the road, Curtis to the rescue. With a smile and empathy for the moment. From the moment I spoke to dispatch I knew I was in good hands. I’m grateful for their kind, quick response to an otherwise crappy situation.
They were super nice and helpful. Very professional, but also friendly. I’m very happy with their response time to get our daughter’s car towed, especially in the pouring rain.
Daniel treated my situation with great care and understanding. When the 1st option did not remedy the issue, Daniel made arrangements for another resource to solution it. Great person and asset
After throwing a wheel bearing on my loaded utility trailer, LATE on a Friday afternoon, Barnes came through when no one else could. Working with Zoey (office) when I had trouble with their payment service was like calling an old friend. Daniel, the recovery tech, was fantastic and conversation was like chatting with a neighbor. My crippled trailer and load were picked up within an hour and delivered safely to my home, for what I feel was a very reasonable price. Wonderful experience. Thank you Zoe and Daniel. You saved my Friday!
Excellent service. The driver was extremely helpful, professional, and caring during a stressful situation. He went out of his way to help protect my car, gave honest advice, contacted other tow companies for me, and even helped document everything with pictures. Truly appreciated his kindness and professionalism
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I was stranded with a dead battery southern community park and Barnes Company came through right on time. Their response was fast, professional, and they really saved me from being stuck for hours. The technician was friendly, efficient, and got my car running quickly. Excellent service and highly recommended to anyone needing a reliable jump start!
I called their dispatch at about 1pm to request a tow for a vehicle that I had recently. purchased and explained that if they could deliver that day while I was at home.On less than a days notice they worked with me and delivered by about 5:30 pm.The rollback operator was very professional in his duty and attitude.I will definitely consider b using their services again.
Quick, courteous and friendly. Arrived on time. Straight to work, reminded me to clear out the car saving a couple valuable items.
Hope not to need them again but will definitely if that time comes.
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