Reece Truck & Auto Services LLC in
Waynesville (NC)

My cousin was on the way to the heart Dr in Waynesville and had a flat tire. I called Mr. Reece and he was very fast and efficient at responding and had her back in the road in no time. Less than a hour. Would highly recommend!!!

These guys were incredible! Our 2019 Expedition Max blew out a molded plastic coolant line connector on I40. We are a family of 8 fully loaded on our way to Knoxville with mountain bikes and these guys not only went mobile to get to us, they also repaired us on the side of the road in 90* heat! We are so grateful they provide such a great service in the area!

So glad these guys were open on Saturday, unlike most others. Just 20 minutes into our return drive home to Atlanta with my daughters, we hit something on I-40 just outside of Waynesville. Our tire went flat quickly and we had to pull off on the shoulder. After getting the spare on, the search began for options to safely get us home over 200 miles away, which was too far for the donut. Reece was my first call after seeing they were open and quickly reading their most recent reviews. They picked up the phone quickly and I told them my situation and asked if they could plug a tire, if doable. 20 minutes later, I met their newest employee Jerry at the shop, who quickly took care of the patch and we were on our way 15 minutes later. Fast, friendly service that really saved the day for our family. Thanks Jerry and team!

While traveling, our tire picked up a nail and was leaking air. It was late afternoon and no place was open. Called Reese's and he stayed late waiting for us to arrive. Repaired the tire and was very reasonable. Thanks.

This place has the slowest mechanics. Nobody here can barely change a tire. I've seen people waiting for tires to be put on for hours when I was checking on my truck which took several months to get an engine swap on the truck. I went to check on it when they said they were going to put the motor in and it was on the ground. 2 weeks later I went to check on it since I hadn't heard anything and my motor was still on the ground with the heads off. Several days later they told me it was ready I paid him and took the truck home and the engine went out. I called him and told him the next day and he wouldn't even look at it. He didn't seem to care.

I literally can't say enough about these guys. They saved the day, twice! I needed some work done on my car, and they fit me in the next morning (when every other shop quoted 1-2 weeks). Then, the very next day I had another problem and was quoted at least 4 days by the shops closer to me. They told me to bring it by, and even when we realized it was gonna be more work than initially thought, they still did it that day! Not only that, but both times the price was very reasonable. They say you can have things done fast, well, or cheap-but never all three. But Reese Truck & Auto is the exception to that rule. Thank you so much guys!

Can’t thank these guys enough. Roughly around a month ago, my ‘88 Wagoneer decided to blow out its break lines and left me stranded 2 hours from home. Honestly thought I was toast, and these guys stepped up to the plate. Most other places were closed by the time I had called in, and they took on the problem, no hesitation. Throughout the entire repair, they were all friendly, funny and professional. Knocked the problem out in record time, and got me back on the road in around 3 hours. If you want excellent work at a good price, you visit these guys. Thanks again to Cody and all the guys who killed it on the jeep.

So we got into the car 2PM on a Saturday, right in between Christmas and New Years, and the car showed all the warning signs you could imagine, ABS break failure, low tire pressure, backup cam failure, and more. We stopped in, and Cody helped us out. They quickly diagnosed it, explained it was just some sensors that got damaged, and that the car was safe to drove. He took his time with us, explained the issue in detail, checked our tires for our upcoming 11 hour road trip back home, and even gave us some pointers on which cars to buy. He had a ton of inside knowledge on cars since he services them all the time. Very cool. Get Toyota, Honda, Lexus, skip Suburu (tons of rust), don’t get a Ford Escape cheap tubes break inside the engineer), Volvo is ok but lately gets some computer problems. If you have the money, G Wagon is a great car. Fascinating convo! Anyways, we were all set and the final bill was SUPER reasonable. We are from Miami, we are used to getting fully taking advantage of by Mechanics who don’t really know all that much. This was such a refreshing experience with a reasonable price, down to earth people, and serious knowledge. Don’t hesitate to stop in!

I want to give a big thank you to the hard working staff of Reece Truck & Auto Services! The starter in my teenage daughters car went out while she was on a trip in North Carolina Saturday night... They had her car on the road home to Georgia by mid day Sunday! Everyone was very pleasent to communicate with (especially since they took many calls and text from a couple nervous GA parents), they made my daughters car a priority on their Sunday and I think they are reasonably priced. I can't say enough nice things about these guys... trust them with you automotive needs! :)

So happy to have found this business! This is a true family owned local repair shop. They opened up on a Saturday to diagnose my car and were super knowledgeable and explained it so I could easily understand. Their prices are very reasonable and everyone was friendly and nice to talk to. I felt like they went above and beyond. And as a woman, I felt totally respected and at ease. What more can you ask for? I feel relieved to have found such a reliable repair shop and feel great about supporting a locally owned business. I’ll definitely be bringing all my cars here and I highly recommend them. Thanks so much to everyone who helped me today!

I want to thank everyone at Reese’s for taking care of my daughter’s car. They helped her from the initial tow, to the repairs, communication with us, and helping her get to work. You all are amazing people. Thank you again.

Came to North Carolina to help hurricane Helene victims over the weekend with a friend. On my way back home to North East Alabama we had a blow out on our trailer. We called various places, I stayed by trailer on busy highway while he went out looking for tires. No one around here had size 14 tires that would fit his trailer. We called many road side assistance places for help but a lot were closed or too busy. I was told by a fire department over the phone to call local diesel mechanics in the area. This guy answered his phone as soon as it rang while others ignored me. He made sure where we were, he listened to my concerns, and helped my friend and me get back on the road. We searched from 11am until 5pm, within a half hour of calling him. He was there helping us and we are heading home now. Thank you truly for being there to help us so quickly and efficiently. This is by far the best recommendation I can put out here. If ya’ll are stuck somewhere with your vehicle call Reece Truck and Auto! They are truly amazing! Located in the western North Carolina area, reasonable prices.

Coming back home from Tennessee to South Carolina this past Sunday I had a loud noise start under my car and it started shaking violently and was hard to control. I had just got on I-40 East from Hwy. 74 when it began. I got to the Canton exit and pulled into a convenience store parking lot. I googled auto repair and surprisingly saw Reece Truck & Auto Services and saw where they provide service on the weekend. John came out and checked out my car and discovered that only two lug nuts was holding my left front tire on. Had I not stopped when I did I hate to think of the outcome. John went to the auto parts store as they were about to close and got new studs and new lug nuts and fixed my car. Then checked the lug nuts on the other tires to make sure they were tight. I truly appreciate the outstanding service this company provided. I highly recommend this business to anyone. They are true professionals and provided excellent service at a very fair price. Thanks so much for repairing my car so I could get home and not be stranded.

Liz, Matt, Jacob and Zeb are awesome! My daughters car broke down while we were driving her to College from Colorado to Charleston, SC. We were 4 hours away when the car overheated at one of the most remote places possible in the mountains at 11:30am on a Saturday when all auto shops are shutting down. Google said the Reece Truck & Auto was open 24/7. I called and friendly, helpful Liz assured me that they would look at it later that day or even Sunday morning. And they did. I had to rent a car to get my daughter to Monday classes but Liz communicated throughout. They were able to fix the car and stayed at the shop until 9pm when we could get back there to pick up the car. If you are stuck in the highway, call these people! They are honest, trustworthy and truly a godsend for me the last few days! If I lived in the area I’d be happy to give them my regular business! Thanks, Liz, Matt, Jacob and Zeb! You’re awesome!!!!

This shop is worth more than 5 Stars. Liz ,Matt, Zen and Jacob are the best. Took care of my car in a timely matter and were a joy to visit with. Price was by far very reasonable. I would definitely recommend them.

I don't normally make it a point to leave reviews, but this one is warranted. Lost a wheel bearing on my trailer 14 hours from home, on a late Friday evening with my wife and kids with me. Stranded on the side of the interstate in a dangerous place to be broken down (they called it the gulch i think). Cell service sucked, but I managed to get ahold of Reece assuming they would be closed, or wouldnt be able to get to until the next day at the earliest, but was ecstatic when they answered and said they would look at it as soon as I could get it to them. Drove it there on 3 wheels and they were ready and waiting for me! Had me back on the road in a couple hours! The fellas who fixed it were knowledgeable and friendly, the price was much cheaper than i expected, and we had good conversation about fishing and hunting while they worked. Saved us from an unexpected extended stay in the mountains! The view while they worked wasn't too shabby either. Thanks ya'll!

We got a new transmission in our 2014 GMC Sierra 1500 and then went on our family vacation to Lake Junaluska from Florida. Woke up the first day of vacation to all of the transmission fluid all over the driveway. It was a Sunday and Reece was the only place open. Liz and Matt went above and beyond to figure out the problem. They even drove us to Walmart, drove us back to our Airbnb and came and picked us up to go back and get the truck after it was fixed. The truck needed a new gasket and was fixed the same day at a reasonable price. I am thankful for them because we made it safely back to Florida with no issues and no more leaks. Would definitely recommend them! Thank you all for everything!

My family traveled to this area for a sporting event with several other families. We ended up going back home around midnight, only to find out that one of the other families had a flat tire. We couldn't find a tire plug anywhere since everything was closed. We called Reece Truck & Auto Services, and they surprisingly answered. I explained the situation, and this really nice receptionist on the phone said she would sell us a tire plug. After making these arrangements, I called the other family only to find out that they had resolved the issue just moments before. Thirty minutes later, the woman called me back, asking if I was coming to buy the plug. I didn't think to call back, but I was super grateful that she was waiting for us at this time of night. I apologize for not calling back and canceling. Thanks for being so hospitable!

We had got a bad tire tear on the highway on our way home from Tennessee. Liz and her team were so helpful. Even though it was Sunday, they came and picked us up so our kids didn’t have to wait on the side of the road. Got our tire replaced and had us back on our way.

This establishment is absolutely phenomenal and has incredibly kind hearted employees. I (at time of writing) am in the process of moving and had some issues with U-Haul about getting a trailer hitch installed due to one of their techs quitting. Reece went above and beyond (thank you Cody specifically) to pick up the parts from Asheville and do the install. Unfortunately, U-Haul continued to mess up royally (shocker) and that didn't go through, but I'm absolutely floored by how kind and generous this business is. U-Haul should take notes! In short: DO BUSINESS WITH REECE - they are awesome!!!!

Cody was awesome! Not only was he there when we *REALLY* needed help with a lock out on a sunday when no one else would help, but the customer service was top notch—extremely fast and pricing was super reasonable. I will sing his praises forever and ever!

This shop is a blessing. We were traveling 5 hrs away w 3 kids and had some tire issues. God had us at the rite place at the rite time. This man got us new tires and back on the road. Thank you isn't enough. I pray noone has issues but if you do I hope it happens near this shop. Amazing service and genuine people

Took my Jeep there to get the air looked at. Upon arrival, someone was there to help me immediately. Very polite group of people. Also, I love that they hire people with disabilities, they also hire lgbtq+, ect. I highly recommend this place for any kind of vehicle fixtures anyone needs. Best service I’ve had in a very long time. They also don’t BS you on anything. Great prices. All around great everything. After they have fixed my vehicle, they guys did excellent team work to get my Jeep done (as I had worked nights). They kept me informed about the time frame and was very great at keeping communication with me through the process. Also, if you are a service member or veteran, you get 10% off. Which, was new to me. I’ve never had that at any car garage I’ve been to. Again, thank y’all for the hard work y’all put in. I will be doing my services with y’all from here on out and I’ll be sending people your way.

Coty and Brittany are the best! They got our alternator fixed in two hours and they are the cutest couple. Brittany even gave us a ride into town in her personal vehicle. Amazing service and good people. Thank y’all so much!

Friendly staff and amazing customer service! Thank you for helping us with our trailer tire!

The good folks at Reece's are lifesavers. My dad and I popped a tire on the highway way up in the mountains in the middle of nowhere and had to pull off the exit to the nearest gas station. It was already dark out and most businesses would have been closed. But God was looking out for us and made it that the only business around other than the gas station was Reece's. We called them up after asking around to see if there was anyone that could help us. They graciously received us and brought our car in the garage. Even though they didn't have the tire size to replace our blown tire, they went above and beyond and looked into seeing if there was a way to patch it up. They succeeded in doing so and had us back on the road in about an hour or less. They asked us for only 40 dollars but my dad and I felt the services they provided were worth much more than that, so we gave them a very generous tip we had no problem parting with because we were extremely grateful. If Reece's hadn't been there, we likely would have been stuck up there high in the mountains in the middle of nowhere. It was kind of a sketchy area because it was just the gas station and Reece's and thick mountainous forrests all around, but I can say that Reece's is a beacon of light and a godsend for those in need. It's the good folks at Reece's that give me hope for the future of this country. May God bless you and keep you in His protection.

Incredible experience! Courteous owner and staff. Extremely helpful. Went to find tires and got almost brand new ones for only 100. And then he looked at an issue I was having with my car and he checked it out for free. He took the time to explain what he was doing to me. And I'm a woman so I know nothing about cars. I will never go anywhere else for my car. Thank you sir for rekindling my faith in decent people in the world!