What clients say about Town Line Auto Center in Highland (NY)
This group is amazing! Got me in last minute, finished quickly, didnt over charge and made sure my car was all set for a road trip. Talked to me about everything they were going to do before they did it and didn't pressure me to do anything that was not absolutely necessary.
Such a great experience! Went in for a check engine light. They fixed the problem, and found that the people who do my last oil change did not screw in the drain plug all the way causing my car to leak oil for the last month. All the work was completed in a reasonable amount of time and the prices were more than fair. I highly recommend Townline. They are professional, knowledgeable and made me feel like family. Thanks Townline crew!
I highly recommend Town Line Auto. I brought my car in for brake, rotor, and wheel bearing maintenance and couldn’t be happier with the experience. The quality of work and the pricing were both excellent, and the staff was friendly, informative, and easy to work with. I’ll absolutely be back.
I recently brought my car to get my check engine light diagnosed. Matt was very compassionate and professional and took the time to look into what exactly needed to be fixed and replaced. Matt was able to get a manifold and had my car up and running again within a few days. Thank you again Matt for everything you have done!
This is my new garage. Matt is; professional, extremely knowledgeable, fair, fast with his repairs and an all around great guy. He’s won my business from here on out. Thanks Matt!
I'm impressed. The new owner (Matthew) brings a fresh level of professionalism, honesty, and care that now sets this place apart.
I've been greeted with friendly service and clear communication from both Matt and Mike. The work on my vehicles was done efficiently and at a fair price. It’s clear the new owner is committed to quality workmanship and building trust with customers.
It’s great to see a local business in good hands. Our community is lucky to have you!
I’ve had a great experience with this shop. The staff is knowledgeable, professional, and upfront about pricing. They explained the repairs clearly, didn’t try to upsell unnecessary work, and had my car ready on time. The whole process was smooth and stress-free.... exactly what you hope for when dealing with car issues. I’ll definitely return for future maintenance and repairs.
Outstanding service great team and get to the bottom of the situation with great solutions. Highly recommended and they do a breakdown if you need some insight as well. Overall I and satisfy with the attentiveness and fantastic work that they do.
Ty Matt!
We had an appointment to have 4 tires mounted and balanced, and they were able to get me in a day earlier because my wife had a blowout. Matt was able to work us into the schedule rather quickly without even asking. Tires were fairly priced and feel great. Ty!
Amazing local mechanic. Matt is a great guy: honest, knowledagable and exceedingly professional. I always feel I'm in great hands when I bring my vehicle here. The pricing is very reasonable and every job, whether it be a simple oil change or a more complicated repair, is done with care. Highly recommended!
This shop is under new ownership/management and I will say Matt and his team are a HUGE improvement! I work directly across the street and found my oil light on one afternoon when leaving for the day. After checking my oil I was indeed extremely low. I walked over to ask if I could buy a few quarts of oil until I could get the car in for service. Matt and his mechanic put a few quarts in and refused to let me pay for it. Of course I brought it back to him a few days later to do the oil change. Since then I've had additional work done and have more work pending. Matt and his team have been very accommodating, knowledgeable and fair in his work. It's so hard to find a reasonable and trustworthy repair chop these days and I couldn't be happier to have one so close. Keep up the great work!
Called on Friday for an inspection for the following Monday (3/24/25), here the lady said “any time works for us”. I scheduled the appointment for 12. Monday rolls around and the boy at the front desk says “he isn’t here and might [MIGHT?] be here around 12.. we will call you when he’s here”. Needless to say, it’s been over a week and still no call.
So im active duty AF on leave visiting family before my wife and I PCS to another base. I had to have my truck towed in for a crank, no start condition. If I was broken down back where I'm stationed, I would diagnose and fix this myself... but im not and had nowhere to work on the truck, so I had it towed to townline which was a shop recommended to me by my father.
Heres where the story begins.
97 GMC K1500.
John dumped carb cleaner down my intake and said it wouldn't fire, so it was possibly a timing issue. I asked him twice to check the fuel pressure or test the pump. Once over the phone and the second time in perosn at the shop. Once he did, he found that indeed it was a pump failure. He then replaced my fuel pump, gas tank, and spark plugs. I get the truck back shaking violently due to a missfire. He recommended replacing spark plug wires/ cap and rotor. I took my truck back and had it towed somewhere else. I would not take my vehicle here for any sort of diagnostic work. Im glad i requested that he test the fuel system before he jumped down a timing rabbit hole. Dumping carb cleaner in the intake is not how you test a fuel system. It may need plug wires and cap/rotor but the motor never skipped a beat until the fuel pump failed. I get the truck back barely running. I still suspect it's a fuel issue, but I don't have any of my tools or a shop to test it.
I recently got my vehicle repaired here on a recommendation from someone I know. This shop is amazing and so are the people that work there. They are very professional, very quick and very fair with their pricing. They tell you up front what it's going to be and the cost they tell you is the cost that you pay. No monkey business at this business. 💯 satisfied with their work. Will definitely be returning to them in the future.
John at Townline is a guardian. Was driving home 2 hours away and my battery light came on. 3 shops didn't have an alternator tester. Luckily John was there and heard me, and said his shop was 2 mins away and that he would do it for me. I followed him to Townline, he tested the alternator and in the end, he swapped it out for me. Was back on my way.... total life saver and super trusted by me now. I wish all shops; mechanics were like this. TRUSTWORTHY !!! Thanks John, and Townline. You guys rock.
John at Town Line came highly recommended by another local establishment, and now I know why. Town Line is a nice example of why we should try to do business locally - responsive, did what they said they could, fair prices.
This is simply my experience, but if you're in the area and in need of a mechanic, give them a shot!
First class service. We were on our way to a wedding when a wheel bearing went out on our truck. At a time when all other auto shops were closed we managed to find Johnny. Not only did he arrange to get us towed to his shop ( thank you Nicky D's - also great service) he drove us to our motel. We made the reception and the next day he came and picked us up. Price was unbelievable for all that he did for us. Him and his wife are the nicest couple and they have restored our faith that there are good people out there.
The owner, John c. is a great guy after losing everything in my business and Restarting I had to buy older equipment and we had a snowstorm and he replaced. My transmission. Lines in a blizzard for me also gave me a hell of a deal. One of the nicest guys around he will always go above and beyond for you. Thank you for all your help for all your automotive needs in Highland, New York call town line service center
Needed a new battery. They had battery in stock, Interstate 5yr warranty.
Much better price than Autozone. Installation of battery was included with purchase. Made appointment and they helped me out same day. Quality service, Thank you.
I travel from Lagrangeville to Town Line for most of my family's automobile repairs, tires, and brakes because I know they will do the job right at a reasonable price and not try to sell me things my car does not need.
The guys are easy to work with and have been upfront and honest with me on what needs fixing. I have had my breaks fixed there, something with my cruise control, and inspections and never had a issue.
Awesome people and extremely honest. If you don't need something done they will not tell you that you do just to get more money out of you. Richard and the other machan's there are the one ones I trust with my car.
Reliable and honest I couldn't ask for more.
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