TRC Auto Repair -The Right Choice in
Highland (NY)

Thanks to my friend Charles, I have been going to TRC for several years. The experience is absolutely the best every time from the warm welcoming from Sarah and her team to the expertise of Matt and his professionals working in the garage. I cannot recommend TRC enough and I thank them for their kindness and for each and every job well done! Carry on…

Friendly, honest, competitively priced. Def coming here for all my future automotive needs

I've been going to TRC exclusively since they opened up many years ago, for all maintenance on my 2010 Honda Civic. Matt, Sarah, and their team have provided excellent service to my Honda over the years, for a reasonable price. They are honest, trustworthy, skilled, friendly, and just about any other positive quality you could want in a mechanic. Plus they have some very friendly dogs onsite who greet me whenever I show up :) Some examples of TRC's excellence: 1. My car engine overheated after I missed a radiator leak, and the engine block cracked. Matt and his team attempted to repair it, but it ultimately didn't stick, and the car broke down again a week or so later. Matt had the car towed back to TRC free of charge, and at no additional cost, they replaced the entire engine with a pre-used engine (with 50k less miles than my engine had), in just a few days. This was many months ago and there has been no trouble since. 2. My car broke down and was towed to a different local mechanic. They found nothing wrong with the car, and drove it back to my apartment the next morning. The car quickly had trouble again, and we were able to get it to TRC. In about 2 minutes Matt came out and identified the issue (bad alternator), and had it fixed for me the next day. 3. When I moved from my apartment to my first home, the next time I went in for maintenance they gave me a congratulatory card, and a gift card to Lowes.

This has been such a wonderful experience at a car repair shop. They were so helpful and able to communicate effectively about what was wrong with the car. The waiting room is so comfortable and the staff are absolutely lovely. Reasonable prices and very good at explaining what is needed to be done and how much it will cost. Also, very inclusive as an autism parent it is so special walking into somewhere and feeling accepted. 100% recommend going here and will be coming back for any future car repairs!

My experience with TRC was wonderful! Two days before my daughter’s graduation from West Point, her car started making concerning sounds. After graduation, she had to make a 14 hour drive to Tennessee where she was getting married. I explained the problem and the situation to TRC. They were friendly and sympathetic, getting us in immediately to check out the problem. I got a call first thing in the morning and they had already diagnosed the problem. It allowed us to have peace of mind, enjoy graduation, and get her safely back to Tennessee for her big day. I can’t say enough about their friendliness, professionalism, and integrity. Thanks TRC!!

Our family takes all our cars to TRC. They are super honest, fairly priced and do a great job. In fact, my daughter was away at school and had to have a wheel bearing replaced. She came home and needed another one replaced, which TRC did. The prices were almost identical so as a parent, her having two amazing mechanics is wonderful and one less thing to worry about! Oh and we love that they text. ?

The entire team at TRC is professional, fair, and trustworthy! They are skilled professionals I know I can trust when I need service on my vehicles. Work is always done correctly and completely with attention to details and a commitment to quality and customer satisfaction.

Highly recommend this auto repair shop to anyone looking for, most importantly, excellent workmanship. Staff is very friendly and accommodating. I had a few emergency needs and they fit me into their busy schedule. The office is very welcoming and you will be charmed by their two beautiful golden retrievers. I’ve never been disappointed with their service!

I’ve been using TRC Auto for a couple of years and they’re great. Super friendly, efficient, and fair-priced. They clearly explain everything they’re doing/have done to your car and are without fail very trustworthy. Highly recommend!

We took our vehicle to this facility recently due to a concern over a possible issue with some motor mounts. We originally changed 2 of the mounts but were concerned that all 4 needed doing so we scheduled to have the two remaining ones done. Upon entering for our appointment we were greeted by a welcoming committee of 2 beautiful & friendly dogs (We could see returning here just for some emotional therapy from these 2 love bugs). The mechanic looked at it & reported everything was fine & that being it's a handicapped accessible vehicle is the reason the dynamics of the engine mounting were purposely changed to accommodate the modifications. We were impressed with the honesty and time he took to explain everything to us & that when it came time to pay the bill he said don't worry about it. This place has made me a customer for life. Very friendly. I highly recommend this place. On a final note. We struggled with wanting to give them 5 stars but the entrance is not totally accessible for all wheelchair users (particularly those with weak upper body strength or in a power wheelchair). If they correct this issue we will change them to 5 stars. Update 8-16-24: TRC is now fully accessible after their recent modification to the entryway. Thank you TRC.

Sadly I am leaving New York and headed back to the south, I used TRC several times and if you're looking for a mechanic but specifically a Subaru mechanic in the area this is the place to go. They always say you get what you pay for, so if you think it's a little expensive remember the job will be done right and he will always seek to make sure it is right. Awesome, simply awesome I live across the street and what I thought was going to take a few days took about 5 hours, they prioritized any safety issues first to get me back on the road

Customer service here is excellent! The folks at TRC were quick in reponse, professional, and helped diagnose my car quickly and correctly. Had a most pleasant experience having my car at their shop. It does help that the sweet and kindest shop dog made my children's day!

This is a long review but worth reading. I can’t say enough about the length these people will go to to give the best quality service possible. My car needed a substantial repair in Highland 600+ miles from my home. They did the work but Matt told me it “wasn't a happy car” and he me the next morning thought there was till something going on. The next day it showed itself, so I returned to TRC. Matt found the problem and told me they’d have the parts and make the repair the next day - the day I planned to leave at the crack of dawn and head home. Matt called the next morning, twenty minutes before they open, and said I was “All set.” He told me he had the dealership open early to get the parts. All this is to say that if they were in my home town they would be the only shop that would work on my cars. And I would make sure everyone I knew patronized their business, too. They are amazing! Thank you, TRC, from the bottom of my heart.

Wish I came here sooner with my Subaru. A client I dogsit for recommended Matt to me after I told them about a repair shop that I normally use said there was nothing they could do for my car. Matt stepped up to the plate and more and found some other issues wrong with my car. He was able to fix them in a timely manner and at reasonable prices. Everything was listed with prices that includes both parts and labour. Not to mention, I was finally able to pass inspection. What's nice is if you're like me and you have phone anxiety you can text him and see if you can make an appointment with him. As far as I know no other mechanic/car shop does that (and they should!) They have a nice waiting area with a pacman arcade game that is free to play. And a waiting area outside too. Everyone who works there are very friendly and down to earth. Highly recommend this place. Bonus points: they have two of the cutest and fluffiest Golden Retrievers I've ever seen. Their names are Oliver and Benson. More repair shops with pups in them please.

Very clean and relaxing waiting area. Courteously greeted by every single person who works there. Books, old school Ms. Pac Man video game, coffee, and 2 gorgeous dogs. My service was completed too quickly... I wasn't ready to leave. It was my first visit, but it won't be the last. 10/10

Wow. We are lucky to have TRC in the area along with Fleet. Both are so good that we split our business between the two. TRC alerted us on a warranty issue that Subaru would never admit to. So thrilled with the knowledge and fairness of TRC.

Matt and his team are amazing. We were looking for a safe and reliable car for my son. Matt checked over a few cars we brought in for him to inspect and the 3rd car he checked he gave us the green light. Matt ensured that the car was safe for my son to drive. He explained everything that he fixed and even made sure I knew the power behind this car so I can speak to my son about it. We are so happy that we found a mechanic and his team that truly care for the safety of their customers. Thank you again TRC! WE APPRECIATE YOU ALL!

I have no experience here but with the exception of one customers negative review it sounds like a good place. I wish I had known about them before. If you find a good mechanic hold on tight and be as generous as you can and always be thankful. I am in such a pickle right now and after my car being in the shop for 6 weeks and still they can't find the cause of random misfire P0300 and now P071 Bank 1 lean and have up. Told me to just keep resetting the CEL. I am too the point of being depressed and feeling the weight.

My favorite auto repair by far, ever! Matt and Sarah are very friendly, great communicators and I always feel like I'm leaving the cars in great hands. They're easy to reach by phone, really professional with quotes, and they're just great people. I always feel good walking in their door.

I will never understand what all the hype is about this place. Idk if they pay people to give them good reviews but first off, wish I didn't go there because nothing he did helped my car. It was a bunch of bogus. Second, the lady Sarah at the desk, I believe his wife, always has a rude tone when we have spoken to her. I also still can't tell if Matt is legit or not but we have had a lot of doubts since we've been there. It's disappointing...was so excited to find a reliable place but I took my car elsewhere and things have been good since.

TRC lives up to its name as The Right Choice. After complete frustration of my old mechanic's shop never picking up the phone and constantly getting an answering machine I knew it was time to find a new place. First time I called TRC the phone was answered on 2 rings. That was a great start. I went in and Matt and Sarah were very courteous and extremely knowledgeable. Matt explains the repairs in Layman's Terms which is a huge plus. They have been keeping my 12 Subaru with well over 100k miles running like a clock. They do what's needed and never try to bulldoze you into a repair that benefits their bottom line. My only regret is not finding them sooner.

Matt and Sarah and the entire staff have always treated me like Family since I started going to TRC. It’s simply the best shop around. The work ethic is above and beyond. Matt is always so honest and to the point. I love my Subaru and going to TRC. I highly recommend them as they are honest, kind and It’s simply fun to be there.

Matt saved the day. I know little to nothing about cars and was worried for my safety when it started making some dreadful noises. I called at 7 am on a Sat and Matt picked right up. He was already swamped for the day. Yet he offered to take a look. Dropped off the car, he checked it out. Full brakes replacement needed. Heavy duty there! But Matt saved the day and GOT IT DONE! On an already fully booked day! I got a FANTASTIC and TIMELY quote by text and we worked out the details. I needed the car to get to work though. Well, business was handled and completed before 2 pm! AND he gave me a healthcare worker discount on an already fantastic quote. Every experience at TRC has been simply pleasant and memorable, and I truly appreciate having found them. Thank you Matt! Thanks Emily! Thank you to all the team! Thank you!

Really took care of my car, feels brand new. Everything was priced out very professionally through text and I had tons of time to plan how I was going to proceed with repairs. Matt is awesome and knowledgeable. I recommended him that something needed to also get fixed and he assured me I was okay for now but also gave me a quote on the job just in case... I WILL BE BACK, DEFINITELY THE RIGHT CHOICE! Definitely recommend 100%! THANK YOU!

TRC is the best! Professional, courteous, knowledgeable, friendly, hands down one of the best auto repair shops in the Hudson Valley! If you need work done on your vehicle go see Matt and the TRC team!

TRC is the real deal and the right choice! I had my 2017 Subaru Outback in for service for the first time this morning. Wow, I am impressed! Everyone at the front desk was super kind and helpful. After inspecting the car, Matt then took me back on to the beautiful shop floor to show me exactly what was going on underneath my vehicle -- when was the last time you saw that happen at a dealership?! This place is professional; this place cares. And the pricing was extremely fair. This is one fine local family-run business that I am happy and proud to support!

A+++service! Professional, friendly & honest. I’ve brought my Subaru to TRC twice. Once for a new clutch and the second time for an A/C compressor. I was very happy with both experiences. Prices were reasonable too! It’s a busy place but they were able to get me in and out quickly. I will definitely be going back for all my auto repairs.