What clients say about Erichsen's Auto Service in Highland (NY)
Super friendly and helpful on the phone, as well as the mechanic who arrived. Got our van picked up and delivered for repairs on a Sunday morning in a bit of a crisis.. these guys made it easy, friendly, and stress-free - thanks for saving us!
I recently had to be towed due to dmv error. Towed 3 miles $972.00 cash only for the tow. I was told the state set the rate at first then the owners wife admitted they set them. Extortion, no credit card so that the charge can not be disputed. Andy Savage Savage Construction one star is too many
Great service.
It's a family run business since 1977 and the owners Jerry and June are the nicest people.
Their son Jerry Jr runs the towing part of the business and their daughter Victoria runs the front desk.
I got a flat tire very early in the morning. The town truck showed up very quickly, less then 15 minutes. They took two of us with them to the shop and had our tire patched in no time. Each person we met was nicer then the last. Great shop, great work, great people!
I always go to erickson's for my service. I have an 18 foot box truck, and i've had them so much of my work! They've towed my vehicles, they've done inspections and fixed problems. They're honest they're efficient, and they're communicative. Great working with these guys!
I recently had to take my 2016 Jeep in for service due to the check engine light being on. The team at Erichsen’s Auto Repair quickly diagnosed the issue and determined that the number two piston had a fault. After providing me with a clear explanation of the problem and a fair price estimate, they promptly got to work.
I was impressed by their professionalism and efficiency in fixing the issue. Within no time, my Jeep was back on the road, running smoothly as ever. The quality of their workmanship and their commitment to customer satisfaction truly stood out to me.
I highly recommend Erichsen’s Auto Repair to anyone in need of reliable and trustworthy automotive service. Thank you, Erichsen’s team, for your outstanding service and expertise
Fast & Friendly service! They got to our guys on the Thruway and got them back on the road quickly. Staff is very responsive and friendly. I highly recommend!
JR, an employee, and the owners son is a disgrace to the towing community! State Police called them out for a small truck that was on its side. They brought 3 trucks and a recovery trailer! Meanwhile this definitely could have been done with much less, but then they couldn't charge the 10,000$ that Jr said it was going to be! He yelled cussed and was down right mean to the owner of the truck that had to pay out of pocket. They towed the truck back to there yard, even though the owner of the truck didn't want that. so they could also charge storage. After the owner pleaded to get his truck towed out from a different company that was on scene to begin with they finally "let it go" for 5,000$ meanwhile this was maybe an HR worth of work. And he had to pay in cash! How did it go from $10,000 to 5,000? Stay away!
My truck was in an accident and the police called Erichsen's to come tow us. We had called our local tow guy. Erichsen's driver was so disrespectful to us that the other tow truck driver stepped up and said to stop disrespecting us. They charged us $5994 and wouldn't' release our truck until we paid Cash. One of the things our business prides ourselves in is not taking advantage of people in trouble and of always being respectful Shame on Erichsen.
i had a truck was towed by them 4 mils away and they charged me $800 because they police called them and when i asked why is this high the guy said this is a flat rate and if you don't like it then we will charge you extra...they end up charging me $1346 and i called a business bureau and made a compliant.
Roger was a great guy. Came out on a Sunday night and fixed one of my stranded trucks promptly at an affordable rate. Will definitely contact these guys again, and recommend to anyone looking for mobile repair
A big thank you to USRider and to Erichsens Auto Inc. !!!
They arrived in 45 minutes and winched me out in 15 minutes. Very careful throughout the entire process as it was in a tricky spot.
I highly recommend USRider to anyone, much better than any other company ❤️
She’s a bit dirty now it’s time for a car wash !
Called yesterday for a quote to bring one of my broken down school buses from Danbury back to Port Ewen since they state they do long distance towing and was told they don't. Not sure why they advertise they do that type of service if they won't do it.
Excellent service, do not hesitate to call. I was treated kind, and was quickly tended to on a day after it snowed where I'm sure these guys and gals were getting cars off the road all night. Great service, great trucks.
Website
