Excellent service! The staff was professional, honest, and took the time to explain everything clearly. The repair was completed quickly.I highly recommend this shop to anyone looking for a trustworthy mechanic.
Got a Tire fixed today. Everyone there was and is, so nice and always super helpful, explained everything they were doing. They had to go pick up the tire at another location and still managed to get it done same day. Thank you to the entire team.
I had a great experience at Platinum Auto Performance when I needed my car's ignition coil and spark plugs replaced. Everyone was super helpful and explained everything clearly. The work was done efficiently and my car is running smoothly now. Highly recommend Platinum Auto Performance for any car repair needs! 10/10
Do not use this place crooked . Went for an oil change and they stripped the bolt on the oil pan and they tried to cover it up and just sealed the bolt with chalk like material . Car was leaking all over my driveway brought to another mechanic and they told me what they did to bolt. Brought back to the place and the little bald angry man tried to deny they did that . They knew I would not let them get away with it so little bald angry man replaced oil pan. Do not use crooks!!!!!
Absolutely amazing.. the entire process was amazing. From the front desk, owners, techs... very honest, reasonable priced, and very timely. Highly recommend
Nice people that actually do the right thing. Hard to find an honest mecanic and I’m
In the used car game and own a car lot on mainstreet in patchogue so finding this shop was like finding a needle in a hay stack!
I’m thoroughly impressed with Platinum Auto Care. They clearly explained what was going on with my 2011 Honda Pilot (190k miles) and didn’t push any unnecessary repairs. The service was completed in just 4 hours, and now my SUV runs like new again. Their honesty, efficiency, and quality work have definitely earned my loyalty!
Shop is great and reliable. They make time if I need to bring my truck in. They have hours on Saturday for a quick oil change which is awesome. They call/text me with updates. Staff is friendly every time I have been there. I drive a 2018 Tacoma and I trust it with Luke and Platinum. Thanks for taking care of my ride with all the basic maintenance guys! Much appreciated.
Top notch customer service as well as technical proficiency in diagnosing the problem with the car.
They were quick, efficient, honest, very fair with pricing and expectations.
Highly recommended.
The staff is awesome, very courteous & accommodating. The owners & all employees are very friendly
They made me feel so secure in all areas of my vehicle needs. If you want an honest, reasonable quote this is where you need to go. I've been to several others & I paid astronomical prices. This shop is for real. If you truly want the best.., go there & forget the rest. Ms. A. M. Fitchett
Went here twice, dropped nearly 2k and 2 months later my oil is still leaking, my handbrake is broken again and my timing belt was messed up from the beginning. Never again
Save your money and do not go here. Brought my car in for a break light and then left with more problems. They insisted i needed new tires so I listened and the next day my BRAND new tire was flat. Two days later the break light went out again. Brought it back they told me they accidentally put a faulty break light on, they put a new one on. Told them the car was now stalling and they said to call if it happened again and they would come check it out wherever i was. A week later bulb was out again and then had issues with my breaks due to the light being out. Called them they told me there’s nothing they can do anymore and they would have the mechanic call me back. Well they never called me back and then ignored my calls. Overall the car had to be turned back on because they created more problems then it already had. I would not recommend this place to anyone. They are not nice and will take all your money.
Very thankful for this auto shop. On a dark and rainy day walked in at 5pm and they fixed my brake light and wipers. Not everyone would do that. Nice to know there's an auto shop like this one.
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