Legend Auto Group in
Amityville (NY)

Overall, a straightforward and stress free buying experience . Megan and Ivy were extremely helpful in explaining everything since I was a first time buyer. The dealership had a great atmosphere compared to other dealerships.

Easy process on Audi leasing. I didn't have to sit in the dealership for 8 hours like I've had to in the past. Dealt with Victoria & she was amazing. Would recommend to others

As a loyal customer of Legend for 23 years, I can confidently recommend them to anyone looking for a VW, Audi, or Porsche. As for staff, Eric Marine was a pleasure to work with: transparent, communicative, and true to his word. He made the entire process super smooth. Finance, customer care, and the general manager all solid as well. 5 stars!

The seller was very polite and explain everything. About the car is beautiful but im not happy with it for the price I payed it don’t have cd or usp port it only have radio. I could have another car with that and more and cheaper.paying in full

I’ve had multiple Porsches serviced at legend Porsche. Jackie in the service department is amazing and made the whole process very smooth. Highly recommend taking your Porsche or VW here.

Megan and her team were excellent.. My family and I had a great experience at Legend Auto Group

Jackie at the service desk ,was nice and willing to go out of the way to help me. She arranged for a sales man to go over questions I had on the PCM. She was also proactive in scheduling follow up service to update car. Much appreciated.

Very deceptive sales practices. Gave me a final settlement price for the cashier’s check and when I showed up to pick up the car, there was a $1300 difference. Their response? “Oops- sorry, the sales guy made a mistake.” Worse was the dealership manager, he blamed me for not checking the sales guy’s math meanwhile the document they gave me to take home was entirely different than the worksheet that the finance person used. They claim no hidden fees which is another falsification. Ultimately it is my fault because I read other complaints about this dealership and thought it wouldn’t happen to me because of my diligence. BUYER BEWARE!!!!! They are deceitful, no morals, poor customer care all around!

Just insanely disappointed. Started off excellently with Victoria, who was very nice and attentive of my needs and situation regarding purchasing a vehicle on short notice. When I was transferred away everything fell apart. I had communicated my intentions to the sales team multiple times, and somehow still fell on deaf ears. I had a deal in place in Friday to pick the vehicle up Monday, only for that deal to somehow fall apart as they sold the car on Saturday. To my chagrin, the sales team not only did not notify me, but when I followed up I was told “Nevermind.” As someone out of state I had organized all my documents, my travel and travel related costs, and financing before I had left and found out halfway through my journey that the car had been sold. I was told I needed to put a deposit down or go through some of the paperwork to buy the vehicle if I wanted to hold it, BOTH of which I was more than willing to do but was never even mentioned by the sales team so I assumed with the verbal agreement they would hold the vehicle for me. Just so unhappy with the sales team, and was truly played pretty badly by this dealership. While I am out around 600 dollars for my transportation costs and sacrifice leaving work early, the way this dealership acted toward me is what I am the most disappointed in.

Megan was incredible. She answers all my questions and is very patient with me. She worked really hard to find the perfect vehicle for me and my family. Finance dept was a breeze and she was also very sweet

The service manager, Jackie, was very thorough and took the time to explain what was needed to fix my car. She managed my expectations well keeping me updated as needed. Great experience.

Today, I leased my third vehicle in a row with Legend Auto Group. All of the team is professional, friendly, and down to earth. Ivy from the financial department is the best, and keeps me laughing throughout the process! But, I do need to give a special shout-out to Kaitlynn. Kaitlynn is an angel on Earth & the literal best salesperson ever. Not just in the field of car sales, but sales overall. I called Kaitlynn yesterday, and walked out this morning with a brand new 2023 Audi. She’s knowledgeable and has always been real with me about the best decisions to make! Thank you Kaitlynn <3

I had a wonderful experience purchasing a new Volkswagen Atlas Sport. The process was stress free and pleasant. Megan was very thorough and knowledgeable dealer. She was able to find me a vehicle that suited my needs. Very professional and would recommend this location to anyone.

Me and my daughter had a great experience with Jessica and Ivy, very professional and no funny business. I would recommend Legend Auto Group to family and friends. Truly, Jacqueline and Joanna

Legend Porsche is the last Porsche dealership in the Metro NY area that provides caring, personal service. We brought them a 991 that required major engine work. They went every extra mile to find the exact problem and effect complete repairs in the most timely and cost-effective manner possible. We need to give special thanks to Jackie O, our Service Adviser, and Joe B, the Service Manager. They are the finest type of Brand Ambassadors, representing Porsche and providing a level of customer-centric care that has become an extreme rarity at the big, impersonal dealerships. Legend remains dedicated to the customer and their enjoyment of Porsche cars in the way Ferdinand Porsche intended. Jackie’s knowledge and help were limitless. We now have the car back in better condition than when it was new. We couldn’t be happier or recommend Legend Porsche more highly.

Great service department but the showroom was in its final stages of renovation.

I just pickedup my 2022 porche cayenne s platinum edition turbo last Friday ,oh my gosh this jeep is excellent .Jessica was very nice and professional great customer service from start to the end of the sale i,m very happy

I had being a loyal customer from Audi Of Smithtown for many years, I got 3 cars from there a 2007 A4. A 2012 A5 and a 2014 A5. But took one day ny car to Audi of Massapequa for oul change, found out they never fill it up causing some problems to the engine, I called for this problem and theybhad being ingnoring me, scott Led the manager drom service do not return my call. I am glad Audi Of Smithtown will take car that engine problem soon.

Jessica was super helpful in showing us a VW and letting us test drive it. Highly recommend going to her when shopping between VW, Audi, and Porsche. Everyone can appreciate an easy going and no BS salesperson!

Contacted Ed online as soon as the car I had been looking for a while became available. Ed was very helpful with providing me information and answering all my questions. I was coming from another state and most of the transaction was completed before I picked up the car. The Finance Manager Ivy was also extremely helpful. Overall great experience.

Online buying experience is bad. They won’t give you any info about a vehicle without you giving them your phone number. What a turn off. Communicating thru email is not good enough.

Excellent customer service! Check engine light came on, so I dropped my car off at Legend for the first time. Best VW I have ever used for servicing my car. Shoutout to Heather for always keeping me informed about what was going on (turned out to be a big job), offering me a loaner car when it appeared the job was going to take longer than expected, and being a friendly face in an unfamiliar setting. When it comes time to get my next VW, I'll be purchasing my vehicle from Legend VW.

This was the easiest car buying experience I have ever had. Jose provided me with an excellent car, competitive price, pictures, and details over the phone and through email. When I arrived at the dealership, I did a test drive and put down a deposit. A day later I took the car home. No misdirection, no deception, no hidden fees. Ivy was also a pleasure to work with on financing. I would gladly buy from them again.

Recently bought a new Audi from Kaitlynn Van Alst at Legend Massapequa. I bought my Audi because of the positive sales experience with Kaitlynn. She was very customer focused and went out of her way to make the deal. Kaitlynn made sure all the details were handled correctly and made the transaction right...she knew her customer's expectations and had great rapport building skills! She delivered on her promises...followed up on getting the car that I wanted from another dealer and made sure I was comfortable with all the features before driving my new car! Kaitlynn is a pleasure to work with...smart, no-nonsense and her goal is high customer satisfaction. She made the buying process easy...never felt pressured. Thank you again Kaitlynn for making my Audi decision a positive one!! Continued success to you!

The best financial manager ever. I can't remember how many times Mr. Johansson help me . He just goes out of his comfort zone to fix nonsense problems... and that's why I keep going back and bring my family and friends

if i could give 0 stars i would, had to file several complaints with BBB against them and even a complaint with porsche NA. the service manager is unprofessional, rude, and arrogant. told me "porsche doesnt lay down like BMW" when i questioned some charges on my bill. he even went as far as refusing to service my car because of my complaints. porsche of huntington is just a few miles up the road, do yourself a favor and go there, completely different experience. buy from them at your own risk!

I had a very good service experience at Legend. Brought my Audi in with a leak in the clutch master cylinder. They were pleasant and took care of my issue. The next week, my washer fluid hose had a kink in it so I brought it back in. They drove me to my office and then came and picked me back up, once they discovered they needed to order a part. The next day we had a snowstorm. Apparently, a plow shoved a bunch of snow under my car causing the underbelly flap on my car to dislodge and jam with snow. I drove it right to Legend. They took me right away (no appt.) and didn't even charge me to fix that issue and remove all the snow. Also, my washer hose part had come in and they took care of that as well. While I wasn't thrilled to have all these issues, it didn't cost me a cent, and they could not have been nicer.