Coastal Auto Body in
Amityville (NY)

This is the best shop i’ve ever came across. I would never go anywhere else. Coastal gets the job done and they know what they’re doing 🫶🏻. I love them!

I wanted to take the time to acknowledge the amazing customer service I received from, My son was in an accident Tuesday night and unfortunately my car was not repairable, I was so devastated but kim was there to help ease the pain and knew exactly what to say in my situation and cheer me up, she's so sweet and helpful so grateful to have met her.

Kim was a huge help and made the process very easy for everything

Kim was so helpful to my grandfather and I during this unfortunate circumstance. She made things easier to take care of what we personally needed at this time. Kim does what she can to protect the clients that walk through the doors based on their own unfortunate circumstances. Thank you Kim.

They are very efficient they will work with you with what you have they will help you through the process they do just good business

Best shop to deal with, excellent service, very easy to work with, highly recommend!!

Brought in my 2020 Audi Q8 for body work and couldn’t be happier with the results. Ask for steve! He makes magic happen! The shop kept everything OEM and the paint match is perfect you’d never know it was repaired. They communicated clearly through the whole process and finished on time. Highly recommend them for any high-end or insurance repair

I must give this place 5 stars! They deserve more than that! I was in an accident about a month and half ago. My car was side swiped by a car in a Walmart parking lot. I was terribly upset because my car was brand new! I spoke to my sister who then recommended me to call Coastal because she used them in the past for her accident and had nothing but great things to say about them. I called and spoke to Kim. From the start she was sweet and explained everything to me step by step. I brought my car down to them. From the beginning Kim explained everything from start to finish and what would occur and take place. I also had the pleasure of speaking to a gentleman named Tony. Tony was such a nice man and broke everything down to me and what to expect. Both Kim and Tony kept me updated on the Status on my car and were always answering my questions! Kim and Tony were so amazing and helpful and people like this are what made my experience amazing! My car was done within a few weeks and it came back brand new! Kim and Tony thank you for helping me and answering my questions and just being there every step of the way. My experience with Coastal deserves more than 5 stars as well as Kim and Tony! I will definitely be using Coastal from here on out not just for the great work but for people like Kim and Tony who actually show that they truly care!

Ive delt with other bozos before and was taken advantage of. Kim was amazing she was so helpful and answered all my questions. Made me comfortable, taken care of and heard! She is very knowledgeable and informative! I recommend highly! No better hands in the entire industry.

The people at Coastal were very helpful, Kim, Steve & Tony were the ones who helped me. My car got hit from behind & Kim called my insurance, got me a rental till everything was sorted out. Got my car back it looks great.

Unfortunately, accidents happened. but it is a piece of mine when you know that you have a body shop where you can take your car so they can repaired it and be like new again what a wonderful experience I have with this company From now on, this will be my family and myself go place whenever we experience an accident or if we need to tow it to a repair shop for service , if You get into an accident don’t hesitate trying to find a body shop take it to Coastal Collision in Amityville and they’re gonna take care of you.

Stephen and the entire crew at Coastal are the best! The drivers side of my 2007 SL550 got crushed in a parking lot and they made it perfect again! These guys do great work and the right thing!

I recently brought my car to Coastal Collision after an accident, and I couldn't be happier with the service. They repaired my car efficiently and the pricing was great. Steve, the owner, worked so well with me and the rest of the team was amazing, making the whole process stress free. I highly recommend Coastal Collision!

I had the pleasure (by accident actually) of my Silverado being towed by Coastal Collision and Towing and then repaired by Coastal Collision to perfection!! Steve and his staff were amazing, I would recommend Coastal again and again, second to no one

My daughter's car got into an accident and coastal collision came right away. They made every step of getting her car fixed easy. From towing to dealing with my insurance company. Highly recommend them.

I recently had the pleasure of working with Steve and his team and it was nothing short of fantastic. Not only did they do a great job repairing my vehicle but they kept me updated along the way and made the whole process simple. My vehicle looked like it just came out of the showroom. I’d recommend them all day long.

Fast and affordable and easily the best service. My son got in an accident and I called Coastal. They were there extremely fast, held my hand through the claim process and made a bad situation that much better. Highly recommend

This company is not recommended. They twist the work they claim they did, even did things they were instructed not to touch. Then they claim they only take cash because no one can reverse cash. The "owner" kept changing his name, probably to hide his bad business. He takes advantage of women customers and over charges them. Watch out for this place

The pick me up from the street after a light collition. Begging to buisness and that they will take care of eveything and , nothing will come out of my pocket. Everything was a lie. They made tons of money Just for holding the car in their garage They did nothing. At the end they even charge me to take my car back to my house, where I always had room to keep it. Lots of lies just to keep your car and abuse you. Stay away from this place. Maybe the good ratings on google were done by themself. .

Unfortunately my moms van broke down on me and I had to call AAA. Luckily for me they sent Joey with Coastal Collision. Joey was so great, he tried to do everything he could before making the decision to tow it. He had me sit in the truck to feel safe and had great conversation the whole ride. He was able to unload my car in the location i needed it and was quick and efficient. I wish I could leave Joey more than 5 stars .. Thank you for all your help Thursday night!

Their technician Jason could not have provided a better experience. If I could leave him a 100-star review, I would. We had a car that would not start. Our car is under lease and warranty and the dealer refused to help us. I was preparing for a tow of the vehicle and not expected to have it serviced for weeks. With a family of young children and only one family vehicle, we felt stranded, abandoned, and stressed because no one would make the effort to try and help us. In comes Jason. He was professional, performed an instant diagnostic, and fixed our car in less than 10 minutes. He was sympathetic and understanding to our situation and you could tell he genuinely cared about our family. Thank you, Jason, and Coastal Collision & Towing. It's comforting to know that there are still great and competent people out there that are willing to go above and beyond to help out. Keep up the great work!!

Joey from coastal made my rough day easier. He picked up our dead car from the parking lot at work right on time and we had a nice conversation on the way to my mechanic. Highly recommend.

I highly recommend Coastal Collision to anyone in need of top-notch collision repair services. Their professionalism, expertise, and outstanding customer service set them apart from the rest. The team demonstrated exceptional expertise in assessing the damage and providing a comprehensive repair plan. They kept me informed throughout the process, ensuring transparency and peace of mind in a fast timeframe.

Dear [coastal collision & towing inc ], I hope this message finds you well. I am writing to formally lodge a complaint about my recent experience at your establishment, [coastal collision & towing ], on [06/13/2024]. From the moment I walked into your shop, I was met with an atmosphere that was both unwelcoming and uncomfortable. The energy in the shop was noticeably negative, and I could not help but feel that my presence was unwelcome. The reception I received from your staff was less than professional, and I was treated with a level of disrespect that is unacceptable in any customer service setting. More alarmingly, I experienced behavior that I can only describe as discriminatory. The comments and actions of your staff suggested a clear bias, and I felt that I was being judged and treated unfairly based on my race. This kind of behavior is not only unprofessional but also deeply hurtful and discriminatory. To provide specific examples, [include any specific comments, actions, or interactions that occurred]. These incidents made me feel uncomfortable and disrespected, and they are indicative of a larger issue of intolerance and prejudice within your establishment. As a customer, I expect to be treated with respect and courtesy, regardless of my race or background. The treatment I received at your shop was far from this standard, and it has left me deeply disappointed and distressed. I urge you to address these issues promptly and take the necessary steps to ensure that such behavior is not repeated in the future. This includes providing proper training to your staff on diversity and inclusion, and creating an environment where all customers feel welcome and respected. I hope that you will take this complaint seriously and take immediate action to rectify the situation. I would appreciate a response detailing the steps you plan to take to address these concerns. Thank you for your attention to this matter. Sincerely,

Robert was a life saver for us. Rescued my wife and kids from sunrise highway when the SUV just died in the middle lane. Cars flying by and my family terrified and trapped in the car. Robert seen this and pulled up behind them and blocked traffic until the police arrived. He then took the SUV to the dealership. He called later on to ensure my family was able to get home safe. I can't say enough positive things about Robert and Costal Towing. They are amazing, caring and professional.

I cannot thank Coastal enough for their services. Brought my car in for a valance replacement on my Sonata and they did such a great job, the car looked better than new! Thank you to Tony and all of the staff there, they are all very accomodating and are simply top notch in their work. Will go here for any future work and recommend you all go here too!

I can take off saying Kimberly the GM in the office who took my call for towing was absolutely amazing and pleasure. She got me taken care of right away, she updated me via once the driving was on the way. Justin the driver was amazing as well! Super friendly even it was a beautiful Sunday! Justin got my car on the flat bed carefully n was patient due to the car being low. Greatly appreciate both of them! Will use in the future no doubt. 10/10