What clients say about Stewart's Service in Hornell (NY)
These guys is amazing. I'm tell you this because I'm also a mechanic and I rather bring my vehicle into a shop in the wintertime. They were fast and they explained to me what they charge me for. Honestly is what we need from any mechanic shop. I went there for a coolant flush, replacing a lower ball joint and a New York state inspection. The total cost was $283.00. This is the right shop to bring your vehicle. I definitely recommend everyone to this shop. they will treat you like family.
I had to modify my rating from 5 star to 2 star. Ive had good experiences in the past and thats great. But about 8 months back they replaced rear calipers, pads, and rotors, and now I'm at another shop out of town getting new calipers again because the ones they installed were leaking at the piston leaving be with no braking at all. In fairness, I cant say they knowingly installed faulty parts, but the parts they sold me basically left me stranded and unable to get back to their shop to give them the opportunity to make it right.
Got me right in for an inspection, found and plugged a screw in my tire and I was treated to a private Green Day concert while they finished my car! Will definitely be back!
Very disrespectful I called to make an appointment and all I asked what if they could install parts that I bought and he asked me if McDonalds make burgers that I bring in like what. How does that analogy ever work make it make sense he lucky I ain’t get his name but no one wants him to do business with people like that. And if I could leave no star I would have.
Jon and his team give great quality service and are super customer friendly. I have an old jeep and the repairs done at Stewarts has my jeep running like new!
My son goes to school in Alfred. His Jeep wouldn’t start and after many failed attempts to jump the battery, he called Stewart’s for tow and potential repair. A gentleman showed up (maybe John) and got the vehicle started with a jump pack. He had my son follow him back to the shop where he ran a few other tests and determined that he needed a new battery. The battery was replaced at a very reasonable rate and there was no charge for the trip out to the school. My son said that everyone was very nice and helpful.
It’s great to know that are still honest people still out there that won’t overcharge a niave college kid!
Fantastic service and very customer oriented. Every person I have worked with here has taken the time to ensure I was taken care of and knew was I was paying for and if I needed it. I have had a few minor repairs done and many oil changes here and each time they have all been fantastic. They are very quick as well. I will definitely be returning.
Terrible service, unprofessional, car came back in worse shape then when it went! Do not take your service here unless you want to pay an arm and a leg to get ripped off
I had rear shocks replaced, went to 3 different places for a quote and stewards were more reasonable. I called and they made me a appointment and let me know what time it would be done and the workmanship was excellent.
I’m new to town and just guessed on where to take my car for repairs- I’m super glad I landed at Stewart’s. Eric represented the shop with great customer service and the guys had me in and out of there in a timely matter! I’ll be going back there for all my future car repairs.
Stewart's is just the best! I work seasonally out of state about half the year and I always wait if at all possible for any work I need done on my car by these guys. I have been a loyal customer for years and they are always professional, courteous, fair and offer solutions that are in my best interest. I really appreciate the consistent great work from them and recommend this shop without hesitation. Thank you for having such great service.
Debra and Scott Stewart are some of the best people I've ever met. Super sweet people, and the guys who work there are knowledgeable and a pleasure to deal with as well.
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