Was in the area over the President’s Day Holiday (2024) doing a college visit with my wife and daughter. Driving back to our hotel from the school, the dreaded CHECK ENGINE!!! light came on and the car (2007 Toyota Highlander started to hesitate. Wife and daughter went on-line trying to find either a dealer or a AAA approved garage nearby, no luck.
Started looking at garages in Hornell and Star Automotive came up with outstanding reviews. I took the chance and nursed the car there. It was after 4 PM and they closed at 5. Went in and explained the problem. Owner/Manager came right out with his OBD scanner, and it indicated a misfire, that coupled with my explanation of the hesitation indicated to him a bad ignition coil. He pulled another car out of a bay to put ours in, confirmed it was a bad coil, called his parts supplier and had us back on the road before close.
We made it back home, over 300 miles, in fine shape. If we lived in the area, Star Automotive Services would be our mechanic. THANK YOU GUYS!!!
I take my car here whenever it needs work. I can 100% trust them to get me in and do their best work at a great price. They will never price gouge you, and are very honest about everything they're doing. They have even explained to me and physically showed me what was wrong with the car so I could see it. 10/10 service and always friendly. Can't recommend them enough, thank you!
Try to set your car up by making a poor part become closer to being finished and telling you about it before it happens so you go back there and they fix it and and in the meantime when they fix that they set another part up
These guys are great, had work done at Monro (terrible never again). . Needed to have subframe and alternator replaced. New to the area I called a few shops who would not take on the subframe job. SETH at Star said they could do it, and they Did! Great job, reasonably priced, timely and honest. I highly recommend Star and all the staff. Will definitely go back.
The guys at star automotive always come through when you need them. #clutch lol Seriously though, great staff great service, and reasonable prices. Highly recommend!!
I had such a great experience at this garage today. Super friendly staff, excellent prices, and the work (wheel bearing replacement) took less than an hour. I honestly would not have minded waiting longer because their waiting area was super cozy. Will be recommending this business to my friends and returning for any work I need done on my car.
This was the only garage that was even able to fit me into the schedule. Everyone else is booked up for at least the next week. I dropped my van off Sunday night and by noon Monday my van was fixed. Service was polite and fast. I took the van for a test drive and everything seems to be working fine. Very happy with this place. I only wish I had tried them sooner, since they are within walking distance from my house. They will be my first choice next time I need a mechanic.
Seth and Star Automotive are some kind of miracle. Especially in 2021.
Mechanics, Dentists and Doctors are things I value and Seth/Star Automotive is one of the best. Absolutely worth the drive and visit if you're nearby or even far away.
Trustworthy, honest, and fast. He got my minivan sorted out and saved me a bunch of money in the process--even delivering work at less than the estimate.
Probably one of the best experiences I've ever had with car service. Highly recommended.
Seth took great care of me. Brought my car in for brakes all the way around. Didn't take him long at all. Great service and would definitely recommend.
Its a great place to buy a vehicle. I bought a Nissan Xterra from there and had it for a week and a half after signing the papers and had my transmission go on me they gave me a loaner until my vehicle was done. They try to found a transmission that was under the mileage I had on the vehicle so they did awesome work.
I was having some car issues with my Infiniti...4hrs from home. Seth was very willing to help me troubleshoot it on a Friday afternoon. He couldn't fix it because we had to get a part (VVT solenoid) that we knew the local auto part stores wouldn't have, but his offer to help was something the rest of the garages in town would not offer.
If I lived here...they'd get all my work.
The only place I trust taking my car. They are great there. Always making sure everything is fixed up great and try finding the best price for you so you don't end up paying way too much
Uncanny Service, Integrity, Very Polite go Above and beyond for ex: drive family home while working on carand pick me up when finished. Very reasonably priced. Extremely Satisfied would recommend to anybody. If I could give more STARS I would. Thank you Dale and Mike for your professionalism.
I took my work truck here just for new tires and lights not only did they give me a good deal on the tires and lights it was speedy all around service will be doing all my buisness here from now 👍👍
My alternator went out on Labor day 2016, as I traveled across country. The owner quickly and without any grief assessed my issue and ordered the new alternator. It was installed the next day in an hour and cost me close to $200, which was way less than I expected. Great, simple service and on a holiday, no less. I would recommend them to anyone passing through the area!
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