This rating is based on customer reviews, inventory size, pricing, and service quality
Lamac's Prowrench in Hornell, NY scores 90/100. Overall sentiment is strong: customers highlight friendly, professional staff and fast turnaround (quick patches, spare swaps, next-day fixes). Service is described as honest, with fair pricing. Several note help sourcing specific vehicles, suggesting solid inventory access. Strengths: customer service and short wait times, even when busy. Key complaint: a report of dry-rotted tires raises concern about used-tire quality. Inventory depth seems good, but yard organization and part-finding ease aren’t clear from these reviews.
After changing out a flat tire on the side of the road, I gave Lamac’s a call to see if they could get me in for a tire patch because I was far from home. They made room, got me in, and had me out pretty quickly, even though they were backed up. So grateful for these guys! True heroes of the day!
Charlie has done an amazing job working to keep Chuck’s legacy going! I’ve lost track of the cars & work vehicles we have purchased from Lamac’s over the years, but what makes us truly appreciate Charlie & Chuck are their ability & willingness to hunt down the exact vehicles we are looking for & bring the models in for us to try before buying! Great people who VALUE us!
Chuck and his team have always done exemplary work on my car! I've had a number of visits for body work, part replacements and oil changes. I find this team to be honest, knowledgeable and their customer service is fantastic.
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