Worked on my car twice, and they are very quick and efficient. I rely on my car heavily for school and work, and the car was done within a day each time. They did a great job and my car drives amazing right away. Thank you! :)
Always go to this auto shop if anything is wrong with my car. They are trustworthy and do not gouge your pockets for their services. Their work is quality and efficient with repairs not taking longer than they should, and most of the time faster than expected. I had to have my SUV towed today because of a dead battery after multiple unsuccessful jumps, and they took me right in – I was back on the road within an hour!
Pepe’s is the best there is. Quick, honest work, and transparency. You don’t have to worry about shady things being added on to your bill, they are very honest and only do what they have to. 100% recommended.
I had a great first experience with Pepe's Auto Repair shop. I received a warm welcome from Maria and the workers. They showed me exactly what was wrong with my vehicle. This was reassuring as I wanted to understand what exactly was being fixed as well as the cost. The peices were requested the same day I went. The following day the repairs were made and my car was ready before 5pm. The service was fast, efficient, and fairly priced. It is very hard to come across good and honest mechanics and I think I've found a hidden gem. Honest fixes and fair prices. No gimmicks, just good work.
I called yesterday and explained my situation & it was instantly diagnosed over the phone, brought it in the next day for an instant repair. I got there 9:30 & was out by 9:50. The staff was very welcoming, everyone greeted me. They showed me the issue and gave me a price BEFORE starting work. Will return !
This is the best place to get anything done for your vehicle! The service was speedy and everyone was kind and respectful. Thank you so much to everyone who works here!!
Outstanding Customer Service!
I had an excellent experience at this auto shop. The staff was professional, honest, and very helpful from start to finish.
They explained everything clearly, kept me updated, and made sure my car was ready on time. Especially Maria! Extremely reliable, and she’s on top of things and works with you. It’s great to find a place that truly cares about their customers and the quality of their work. I’ll definitely be coming back and recommending them to others!
Maria is truly beautiful and pleasant , the staff are all helpful , friendly and professional . Great place to bring your vehicle for all services . Reasonable prices for sure .
Very patient and understanding seller! They worked with me while I saved up for my car and even held it for me until I had the full amount. Great communication, honest, and really good people to buy from. Highly recommend!
highly recommended! i loved their hospitality and how quickly they were able to accommodate me. they worked around my day and were informative. sweet and kind, & easy to work with. i was pleased with my service.
I had a lot work done at pepes on my 2013 mercedes benz c350 and every time they serviced my car it came back to me driving 1000% better I was going to give up on my car and get a new one but im glad I chose to fix it and glad pepes exceeded my expectations got my car driving like I just bought ..
I have been coming to Pepe's for about 2 years.
I am extremely satisfied with all the work they have done on my vehicles. They are timely and very fair with their pricing. Everyone is always polite and extremely professional. The secretary Maria is Excellent. Very professional & very friendly. I expect to have a long relationship with this establishment!
Definitely recommend to anyone that needs auto repair!!
Pepe auto is one of the most sufficient most reliable auto places you can go to customer service is top notch and the receptionist Maria is A1 service all around thanks Pepe auto for looking out for me when I needed it the most.
⭐️ ⭐️⭐️⭐️⭐️ 5 stars
As a woman, I often feel uncomfortable going to mechanics — but Pepe’s completely changed that. I’ve had multiple great experiences here, and they’ve always been honest, professional, and kind.
Another shop told me I needed a new alternator for $870, but something told me to get a second opinion. Thank God I did. Maria, who answers the phone, is incredibly helpful and welcoming. The mechanics at Pepe’s found that the issue was simply a misinstalled battery — not the alternator at all. They fixed it right away, saved me hundreds of dollars, and treated me with total respect.
If you want a mechanic you can truly trust, especially if you’ve had bad experiences elsewhere, go to Pepe’s. I won’t be going anywhere else.
Highly recommend Pepe's Auto! Maria was super welcoming, and the team efficiently fixed my car as soon as they opened. The wait was worth it for the quality service and peace of mind. Thanks, Pepe's Auto, for getting me back on the road with no issues!
Pepe’s is amazing, not only are they courteous, reliable and knowledgeable, they’ve went above and beyond to assist me with all my concerns, questions and more. I’ve been here multiple times and each time I’ve left more satisfied than the first, creating a loyal customer for life. If you need reassurance that your vehicle will be well taken care of, here is the place to go. I’m so grateful and appreciate all you there. Keep up the excellent work.
Best service for a great price. They will get your car going fast. I have had many positive experiences here and will only be coming to Pepe’s for my automotive needs. He even bought my car for a very reasonable offer. Thank you guys for everything!
Just wanted to share a review I came here a few weeks ago. I was recommended by a friend who recommended this place. It was very busy and the front office lady Maria was very welcoming and informative to me; seeing as though it was my first time there. They were extremely busy but yet she kept me updated as to when my car would be ready. I appreciate service of this magnitude seeing as though I have had my fair share of not so nice car shops. Again I like to say thank you Maria and thank you Pepe’s auto repair for your excellent customer service and mechanic work. I was able to get back on the road and made it to work on time. Thank you
A forever customer now
Madison
I have to say I was very pleased with my service from Pepe’s . Having to need an emergency sub frame and it being my only source of transportation I thought I was out of luck and completely stuck. Having Pepe’s Mechanics mentioned to me was a blessing , in less than a week I have my front end completely done and within a very reasonable price! The staff was very kind and understanding, mechanics were amazing, with a great woman named Maria at front desk . I can’t thank them enough for a super great job with the work my truck needed . I will be recommending and will be keeping them as my mechanics for future jobs !
Everyone at Pepe's, from Maria to each of the auto technicians, has been helpful and friendly whenever we have brought our car in for service. We have been using Pepe's for our car for several years and have consistently found them to be excellent at diagnosing issues and addressing them in a professional and honest way and always getting my car back on the road in a timely fashion. They are truly the best.
I wanted to share my positive experience with Pepe's. My Ford had been misfiring since July 2024 and another auto repair shop that I was going to had told me I needed to replace the spark plugs, wires, and ignition coil pack. A few weeks later, the check engine light came on again and it was misfiring. They kept saying they didn't know what it was and for me to keep driving my vehicle. Wasted money for the same problem to keep happening over and over. Decided to search for another mechanic and came across Pepe's. I was told that I needed to replace my catalytic converter because one was cracked and 3 were clogged and 4 oxygen sensors. Maurizio was very informative in telling me why it needed to be replaced and worked out a price with me. Maria was very nice and kept me in the loop. They actually have people that won't try to rip you off. I want to thank Maria and Maurizio for turning a stressful situation into a positive one. My husband and I will be taking our vehicles to Pepe's from now on. Big thank you again to Maurizio and Maria!!!
Amazing place!! I took my car to many different places and was not getting any feed back on what to do but Pepe knew exactly what to do a what was wrong. It’s the holiday season an u should expect delays but Maria!! Maria made miracles happen this holiday season. Such a sweet and attentive lady I appreciate her!!! Please come to Pepe you won’t be disappointed
I only went for NYS Vehicle Inspection, however my experience was 5 stars! They took me right away and I sat in a pleasant waiting room with free WiFi. They were extremely cordial and welcoming and the turnaround time was fast. I’m not from the area, so I first went to a Mavis and a Firestone but they couldn’t schedule me for a week! I saw Pepe’s mechanics talking with other customers while there and noticed what personal, attentive service was given.
NOT the place to take your valuable classic cars. We felt unwelcomed and they are not accomadating to the needs of an antique vehicle's repair/service that can NOT stay outdoors overnight due to security concerns or weather affecting conditions. Please don't waste your time, as we did, taking your valuable antique car here and expect them to care about your classic vehicle getting services without causing any inconveniences on them. You would be disappointed. It's obvious that some cars need more common sense accommodation than others, if a part is being replaced or restored and the car needs to be secured/stored in the meantime. They are NOT accomadating or sympathetic to your personal needs.
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