What clients say about Teplitz Scrap Metal Recycling in Middletown (NY)
I went to this place to take some copper and stuff that my contractor left behind from my renovation at my house and the older lady at the front was so rude and racist to me it’s sad. She looked at me and said I was a black guy with stolen stuff in my truck when this is stuff I already paid for and was just trying to get some type of money back and she sent me away with the worse attitude and told me we don’t want ya stuff here. I would never go back to this place and I would never tell anyone else to use them at least until I see that that lady is gone because she doesn’t like black ppl
The lady in charge is unbelievably rude. My father and I came here to get rid of some scrap from the garage and expressed that we had never done this before. She gave us a set of instructions, which we followed, and the proceeded to get upset because she wanted us to do something different. This happened twice as we had to separate our metals. We clarified the instructions with her before we went to drop off the metal the second time and once again she was unbelievably disgusting and rude because she gave wrong instructions. She then proceeded to ask if she gave the instructions properly to which we both replied she did not. She looked at me and said I wasn’t listening as if I wasn’t right there with my father. She didn’t explain the process of what we should do at all.
The old women handing the reception was very rude I’m not sure is she owner or not, if she does she should closed her business, she don’t like her job ,every times when you talk with her seems like someone owe her 1M dollars, she’s attitude is bad never smell and she won’t take your scrap if she has bad mood
As you can read on a bunch of feedbacks , the blonde old lady with glasses have no manners, unprofessional gestures and impossible to understand in the phone.
I Had A Great Experience Here Today .. Very Prompt And Professional.. Rose Was Such A Nice Lady .. And They Give You Fair Prices unlike other local Places .. I Give Them a 💯percent Recommendation
So I called to ask for information about an old stove and refrigerator i had at home. I called and this lady who answer the phone tells me something I could not understand... She mentioned that I needed to take my appliances to another place to take out a piece they don't need and have it tagged. Again I could not understand what I needed to do to but she got rude and disrespectful. I told her about the misunderstanding and that she was not being polite to a customer just to answer "well you are not our customer yet" i asked her name she asked mine... I gave her my name she then said " I'm not giving you my name " just very unprofessional I told her I was going to leave a google review... She changed right after that... Too obvious. I don't recommend this place at all. A good customer service should start at the moment you pick up the phone... If you are going to be disrespectful to "potential clients" I should call myself like that, then you should not be working there.
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