The owners at this NAPA are the best. Always extremely knowledgeable, friendly and helpful. Customer service is above and beyond. I am also very grateful that they are in town. Thanks guys!
This business place is bad and the people working in there. Parts are ordered online and upon picking up they state that they don’t carry those parts. People drive miles to get to this place so atleast greet and be politely apologetic to your customers for not having the parts they ordered online. NAPA parts are good but these sales associates making the business looking bad. Shame shame.
You can literally find the same brands they use from Amazon for a fraction of the cost and skip their poor customer service. The owner is always angry about something… very toxic.They charge more than the dealer for parts that aren’t even close to the same quality.
These guys continue to save my butt no matter what I need. I needed hard to find brake pads for my boat trailer. They figured out exactly what l needed and got them the same day. A couple of weeks earlier they built a hydraulic hose for my boat's power steering. It saved me several hundred dollars.
if you want the best parts at the best price, you go NAPA. Its that simple. I have to say, NAPA Port Washington is, by far, the BEST, most comprehensive auto parts store within 25 miles. If you need advice, they know. If you're not sure about something, they will guide you. No riff-raff, just honest guys who know their stuff.
Best auto store in Port Washington. I've been coming here for the last 7 yrs they always have what I need and when ever I order something I get it on time.
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