What clients say about Competition Glass in Port Washington (NY)
Good experience...glass looks good. Great communication. Debbie was sweet and took the time to explain things. Can come to you. Was able to get service quickly.
Worst glass shop ever. I took my car in to get the windshield replaced about 2 years ago and they did an awful job. Poor communication and poor job done on everyone’s part. They told me they were going to call me once my car was ready, they never called, they had me waiting around for hours after it was done as if my time isn’t valuable. On top of that, the work was awful. There was rattling coming from the windshield as if the windshield was shaking around in the frame. I would be driving over a smooth road and you hear the windshield rattling and make cracking sounds. I called them and told them about it and they said it was because of “the tape”. Once I took the tape off and still heard the noise I took it back immediately and they did nothing about it! They were dismissive, condescending, and sexist. They didn’t care their work was sloppy and didn’t offer any type of reimbursement for their poor work. When someone asks me where to go for glass work, I say “Definitely not Competition glass” smh
I had an amazing experience with Competition Glass! I needed a last-minute windshield replacement, and Billy went above and beyond to make it happen. He was professional, friendly, and made the entire process completely stress-free. The team came right to my doorstep, got the job done quickly, and the quality of their work was excellent. I really appreciate the prompt service and attention to detail — it’s hard to find that kind of reliability these days. Highly recommend Competition Glass and especially Billy for anyone in need of glass repair or replacement!
You guys severely lack time management skills. You came extremely late when I was told in the morning that you'll be here between 10 and 1 and you show up at damn near 5 pm... If your insurance tells you this is the company doing the glass on your car TAKE IT ANYWHERE ELSE
I was so happy with this company. I called at 4:00 PM on 4th of July weekend, and by the next afternoon my back glass on my car was ready. Also, best price.. I would highly recommend
They are truly the best. Honest, fair, professional, & punctual. I had a windshield replaced & had 0 issues. I recommend them for all your windshield replacement needs!!!
Fantastic experience. Super professional, timely and fair price. They even came to my job and replaced my windshield in the parking lot while I worked. Extremely friendly and personable team. Would absolutely recommend and use again!
I went to this store to replace a glass. The repairman in this store has poor skills. Not only did he replace my old glue strip, but he also threw away my old glue strip and said it was garbage. The service is very bad.
This place is one of a kind . I met Aggy told
Him my situation about windshield . He told me come to my office tomorrow I’ll take care of it . He really did amazing job and got me original windshield after going back and forth with insurance 1000000 times for aftermarket one. Aggy took care of it in one day and did amazing job . Strongly recommend this place .
Great bunch of guys. Left the car with them and came back with fresh and clean install. Processed with Geico Glass and done. Very pleased and would use again.
Competition Glass did a great job on my 2021 Toyota Highlander cracked windshield. I brought my SUV in early in the morning, went into the city, came back at 5pm and it was all done. Billy and his crew replaced the windshield and recalibrated all the electronics that goes through the windshield and I have had no problems at all. They even transferred the inspection and registration stickers to my new windshield perfectly. CG did a fine job and I highly recommend them.
I pulled up to Competition Glass in pinch and Augie came to my rescue! He helped me expedite a window shield replacement and gather the details for my insurance. They were helpful, accommodating and a pleasure to work with. I would definitely go back here for any of glass needs!
My insurance company recommended Competition glass as the best company with the highest reviews. They were terrific to deal with. Sorie , the installer, called and texted with time he would arrive at my house, and was on time. Sorie and his assistant had the front window installed in 20 minutes. The window was Mopar OEM glass.
Terrific job, excellent company. Highly recommend.
The guys over at Competition Glass are real professionals. Far better quality work than the usual Safelite auto glass and they really are meticulous in ensuring the glass is installed properly for many many miles to come. Highly recommended.
Complete satisfaction even exceeding expectations from Competition Glass and saved a bundle---apprx $200---by NOT using pricey & slow to respond, impersonal/annoymous/uncaring 'Safelite' caller center in another time zone where it took 5 minutes just to get a human on the line...'Safelite' passes their advertising expenditures onto the customers costing them more...whereas from initial phone inquiry with Competion guy picked up after 2 rings, confirmed an appointment in short order at fair price much lower than Safelite and I'm off the phone in under 5 minutes assured help was on the way within 4 days at my home then reconfirmed my appointment with follow up call days later , to efficent installation lasting about an hour, a seamless process from beginning to end.
I highly recommend Competition Glass after services rendered to me 2/3 weeks ago as 2 very professional workers came to my house after updating me via text & phone call on their eta enabling me to anticipate and improvise my schedule and adjust to their movements ; they called from truck outside my house saying "we're here!" They were like doctors explaining the surgery process only in my case they were removing broken glass and installalling a new windshield. I didn't even have to ask them to remove my registration & inspection stickers from old to new windshield...they were on top of it.
These workers could not have been more courteou and attentive to my needs indicative of their professionalism and love of their work. Thanks guys, much appreciated. And thanks Competition especially for saving me $$ with very professional overall service from beginning to end.
Solid. I was provided a range of options, the pros and cons, and no pressure to make any decision other than what I felt was best after receiving highly competent advice. Not up-sold. Competition Glass exemplifies why local business owners out-compete national chains and make the community better for it. I don’t want to find myself in need of more repairs, but if I do, I won’t need any time deciding where to go for help. Thank you to everyone at Competition Glass for the good work.
It's not a bunch of smiles here, but I did get amazing and relentless help and communication. I called hoping to get my car window fixed that day. I was put on hold while they tried to source a replacement. The guy kept checking back and telling me to hang in there. I was called several times to keep me updatd on status. Eventually he found one and the shop was able to install it before end of day. If I ever need auto glass again, I'll definitely be a return customer.
Amazing customer service! Very good communication, easy to schedule appointment. I decided to get my windshield done in shop since I was in the area that day. Rainy weather so it worked out better, waiting area if you need to get work done while you wait. They can also come to your home and they have a wide geographical range. Highly recommend for your auto glass needs!
Getting my windshield replaced was quick and easy. It was also half the price of Safelight. My wife called and made the appointment yesterday, I dropped the car off and picked it just picked it up after just a couple hours. Windshield looks great.
Entire experience was very quick and easy. I would definitely recommend these guys to anyone considering going to them.
Quick, easy and cheaper then anyone else I got a quote from and the work is top notch.
Great experience at Competition Glass. I called to inquire about replacing the rear window on my car. Within 2 hours of arriving, I was on my way home with the job completed. They were professional, courteous and made things easy.
Any future glasswork for my car, they are my first call.
Billy, Thank you.
Awesome experience! Second time using Competition Auto Glass. Service is top notch, super professional. Honest pricing, did not try to upsell unnecessarily. They actually offered a less expensive option with the same quality. Hopefully won’t have to use them a third time, but if I do, I would not hesitate. Don't waste your time using anyone else.
Amazing staff, great technicians, and competitive pricing. Drove over an hour to have my glass replaced and they did an excellent job. Thank you, Competition Glass!
Competition Glass is the BEST on Long Island! I tried calling 6 other glass shops around my area Friday morning around 7:30am, and everyone had excuses for not wanting to do the job the same day or not returning my call, including not being able to come to my house, or not able to fix my windshield until Monday or Wednesday. I even tried calling a local Safelite AutoGlass shop which I discovered was out of business, so I called another local Safelite (no local number, just toll-free) and was put on hold for nearly one hour with a guy who said he was located in Ohio, so I hanged up. Initially, I had forgotten that I had used Competition Glass before about 10 years ago, so I called Competition Glass and the owner Augie answered my call, took down my VIN#, gave me a great price quote, and promised to have my windshield fixed before 2pm. NO EXCUSES! At around 10am, I get a phone call from his helper Vito that he's on his way to my house. Vito and his assistant Manuel arrive about 10:30 as promised, and finished by 11:30. The small, broken glass fragments inside my car were cleaned up, and they were even able to save my original registration and inspection stickers! Thank you Competition Glass for delivering above-and-beyond service and offering a great price. You have a customer for LIFE!
They are absolutely wonderful to work with. Extremely professional. Got my car in and changed my windshield in less than one day. Augie I don't know how to say thank you enough times to you. You are an absolute pleasure you took amazingly good care of me and I would not hesitate to recommend you. Thank you so much for taking care of me. Also thank you for letting me look at all of the wonderful pictures in your waiting room.
Competition glass is next to none … I called my dealership to inquire about a new oem windshield and they recommended them without hesitation. All for good reason , they did great work and the the staff is friendly. Definitely recommending anyone to go there to get your glass fixed
I picked up a replacement glass storm door last Friday, eight days ago. It was done perfectly and at a fair price. I asked Augie, the owner, to check my windshield that needed replacement at that time. He worked with my insurance company and got the job done in one week. No headaches, no hassles, and a beautiful job! The follow up with scheduling was also done professionally without any complications. I would highly recommend this business. This was my fourth job done there over the years. All good.
Nothing but the BEST
I've been to @Competion Glass few times since 2014, this is my 2nd jeep, my husband and I do travel alot, little rocks always hits the windshield and this time had cracked mine.
This is the 3rd time I had come for service and I love it because even that they are located an hour away from me and I had tried going to another glass shop near my house and they showed me the windshield I was going to get and I noticed it did not had the Jeep sticker (OllllO) that comes with the original and they told me thats all they had at that time.
I didn't want to do it there and I had an appointment to change the oil at Bayside Jeep and my service advisor recommended me to call Competition Glass. I love it that hey had ALWAYS replaced my windshield with an ORIGINAL Jeep windshield and
I LOVE IT?...
I attached photos so you understand how happy I am with them...
they are so great that even if you live far they deliver you the windshield and install it just at your place??....
Mr.Audie the manager is AWSOME... THANKS
poor service, rude and unprofessional. after replaced my windshield from this junk, causing water leakage on passenger side. and went back couple times. no, nothing help, water still leaks. now they claim the leakage from the sunroof, from the door windows. WTF.
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