What clients say about CJ's Towing and Recovery in Eldorado at Santa Fe (NM)
This business is a racket for towing cars and upcharging you to get your car back once they tow it away. Poor communication on the fees charged. Beware if they tow your car away!
CJ's has had to tow my car a few times - out of the ice when no one else would come. Most recently water pump failed downtown during rush hour. Always prompt and fair pricing. Will always recommend.
Spoke with the owner about removing an abandoned vehicle left on my property. She was very helpful with information and provided an extremely fair price for getting the vehicle banished. The tow driver called 10 minutes before arriving (as I had requested) so that I could meet him. He was very polite and professional. He ensured the vehicle was secure, checking twice.
Gorgeous new huge double cab diesel flatbed truck, too. It could haul a semitruck if went off a mountain pass.
Highly recommended!
Dre & Co. saved us. I will never forget the help they provided via AAA, they went above and beyond the call of duty and helped get my family to safety. I cannot express enough gratitude for the job they did.
The only tow company i l honestly use here. They have helped me move my tool box a couple of times in the last few years. They always pull through and willing help get the job done.! Thanks again guys.!
They were amazing. Had a flat at about 9pm and needed help changing it. Called other companies but couldn’t get ahold of anyone. They showed up in 15 minutes and did a great job helping me
Very disappointing experience with CJ's Towing and Platinum Towing (exchangeable companies). They are recommended and used by the City of Santa Fe Police Department but are disorganized and not customer friendly. Recommend not using them if possible and if you are forced to be sure to demand clear communication.
This is the best tow yard to deal with if you have to get your car towed. They were so helpful not just after money and actually help you at your low point. I wish all tow yards could be as awesome as CJ's. She even stayed late because we live outta town. They didn't make rules up as we went along. Thank you CJ's.
Towed and impounded my car. $275 for first night and then $15/night after. Very inflexible, required lots of paperwork that was not needed. Terrible customer service. Bad attitude, lack of employees there during operational hours, and just rude. Do NOT do business with these people!
Nicole at CJs was so helpful when my car went off the road on an unpacked snowy road. She even did some research for me before sending out a truck. Great human service!!!
Our Ram Promaster had to be towed from Taos to Santa Fe and our driver was able to get our vehicle out of a sticky situation. Super friendly, knew what he was doing and did it well! I'd recommend!
Called and asked for their help to get someone out of a handicap parking because they didn't have a proper handicapped pass on their vehicle. I understand they are a very busy company but nobody ever showed ??♀️
My family and I were evacuated from the wildfires and our schooly camper broke down right outside of Santa Fe. CJ's picked us up off the side of the highway and parked us on the street so that we could access all of our stuff we needed. He later gave us an amazing deal to tow it all the way back to Las Vegas and managed to park it in a really difficult spot. They were so incredibly kind to us in a tough time.
Talk about crooks this towing company needs investigated . They charged 3 times the amount any other towing company would have charged stole stuff from inside car on top of 350 it costed to get it back it wasn't left overnight I was lucky enough to get almost 500 pulled together to get it then refused to give me a receipt all I can say is crooks.
Incredible service! I had rented a moving truck and loaded my furniture, only to realize the truck would not start. CJ's was a lifesaver given that I needed to be out of town that day (a Sunday too at that). They showed up right when they said they would, loaded my entire moving truck onto their flatbed, and took me where I needed to go. That was already such a difficult day for me, and I appreciate CJ's making it a little less painful. Cannot recommend them enough!
I didn't even know they towed cars in Santa Fe? But if you're one of the unfortunate people whose car gets towed, at least the guys at CJ's are super-nice and kind. $275 later and you'll be on your way and probably more careful next time. ?
They were really swift and the driver was really sweet the first time I used them a second time and my husband interCted with them and he had no complaint
We thought our battery was totally dead and were going to tow our vehicle. However, upon arrival the mechanic offered to try to jump start our car and was able to get it running. He was very kind and professional. Will not look further for other services in the future!
I did not hire this company. I simply got on thr highway and there untrained driver almost lost a white care in the highway right after leaving an accident. The car doors and windows blew open and rained parts all over my vehicle. Ruining windshield and tire. Called the number and the girl answered and just laughed tried to catch the driver in traffic and he was aggressive and swerved at me and I thi k he pulled out a gun. Now the POS owner doesn't want to take responsibility for what his business has done. I would not recommend for towing. And definitely keep an eye out these people do not seem to have thr publics safety in mind
Amazing service! He came to Pecos very quickly and had us hooked up in no time. He made sure we had the parts we needed for our vehicle and even called a friend to come help us install it. He even came by the parts store later to check on us. Highly recommended!!!
Cj came promptly on an early Sunday morning. Towed me to my mechanic and gave me a ride home,. All for a very reasonable fee. Good guy! Recommend him highly!
I highly recommend this company! I called 8 other businesses for an “after hours”job and they could not do it for one reason or another. CJ’s took the job without hesitation. If I ever need a tow service again, there is no question who I will call.
Highly recommend this company! We got stranded with our 3 kids on our way to Omaha, Nebraska. It was early in the morning on 4th of July around 4am. Every other towing company didn't want to come and help us but CJ's Towing picked us up with no problems. Our trailer lost a tire. They dropped us at a repair shop with plenty hotels around. Very friendly and very respectful of our property.
This company is unscrupulous in their operations against vehicles wrongly parked, even inadvertently. Just minutes after parking in an unauthorized area, in a near empty area, they came in like vultures. Then, to get my car back, I had to get to their location and pay an exorbitant amount. While this company is sleazy, it also negatively reflects on on companies they contract with. I will not patronize companies that do business with CJ’s.
Excellent towing service! I would recommend CJ's towing to anyone looking for a towing service. The driver was fast, friendly, and knowledgeable, plus they actually showed up in a timely manner! THANKS CJ's :-)
Sighned; A VERY SATISFIED CUSTOMER FOR LIFE!
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