What clients say about Oil Well in West New York (NJ)
This place overcharges, and the price is different every time. . I had an oil change for Mercedes gle four months ago for $130, and when I went today, a different person told me it $180 plus taxes. When I showed him the price last time, which was $130, he was shocked. But then he claimed the price had increased, and I don't know how it could go from $130 including taxes to $180 plus taxes, meaning $200.
Somewhat fast service with reasonable prices. They cleared 6 cars in less than an hour and a half.
Id much rather go here then a dealership that takes 2+ hrs for a 10-15min job.(My oil change took about 30min 🤷♂️)
I have been coming here for the last 4 years. Quick and easy service. They let you know if there is additional maintenance your car needs and are not pushy if you decline. If you bring your own oil and filter, the oil change labor is only $30.
This place is ridiculous I An oil change Wanna start at all then they don't even know what kind of oil they exactly put and now I have to pay for a tow truck and a mechanic for their era. Don't ever come to this place and if you don't know Spanish, they will not help you.
I’ve been coming here for years for an oil change. It’s always fast and reliable for a great price. They also won’t let you leave without making sure your car is 100% which I greatly appreciate. Will never look for another oil change service center.
Stopped by for a quick oil change and had a great experience. Super friendly and professional—got me in and out without a long wait. Really appreciated the honest, no-pressure vibe.
PROCEED WITH CAUTION ⚠️ Been going to this place for a long time, and recently been paying more attention. The guys aren’t thorough when it comes to oil draining and they will put a lower grade oil if you don’t pay attention. They will try to up sell you on things your car doesn’t need (Always get a second opinion on your car with an official mechanic) Make sure to watch that they change the filters and use the oil that you agreed to use initially. I’m pretty sure the oil plug and filter are over torqued, but that’s the least of my worries.
They left the hood with smudge marks and rushed me out after I called them out for trying to scam me.
It’s hard to find honest people anymore, so sad.
I had a great experience at Oil Well. I took my 2001 New Beetle to be serviced and they were super friendly, efficient and professional. The price paid in the end was way lower than the estimate as they’re honest people and told me the original quotation was wrong. I do have a new car which I regularly drive, but when I take this old car for services sometimes business owners don’t treat me well. Even VW doesn’t want to provide me with services and when I call the attendant keeps giving me high estimates and asking if I want to cancel the appointment. I’ll be going back to Oil Well for my both cars now and will recommend them to my friends and family.
Do not come here for an oil change. I was told I needed am engine flush, new filter and oil change. I paid almost $200. The next day my car was not working properly. I have a Honda civic 2018. I went to 4 different mechanics and they couldn’t figure out what was wrong. They all told me go back to the place that did the engine flush they must have done something to the car. I called and they take no responsibility for causing the car damage. There are multiple reviews about the engine flush causing customers issues with their cars. It’s a complete scam.
My first time coming to this mechanic and as soon as I pulled in I was greeted my information was taken and they started working on my car immediately and this is a busy rush hour Saturday!!!!!. What professionals I will definitely be coming here again what amazing customer service from just a group of pros!!!!
Great place to get your oil changed. They are very professional and they don’t try to trick you by putting oil change for 3000 miles when you’re getting synthetic oil change. I have been to Valvoline in Rutherford NJ as well as in Clifton and they will give you a sticker that says 3000 when it should say 6000 both places did the same thing so I know that Valvoline oil instant oil change has a habit of this.
They should be more transparent with their customers. I can assure you they don't utilize the correspondent quantity of oils your car needs. They also offer no explanations, which means I will not return to this place again, neither will refer anyone here.
I fell for the motor flush/injection cleaning scam and it damaged my car, of course i take it back to them and they say everything is fine and take no responsibility ,after that i go to the dealership and they explain the issue that newer cars don’t need this…don’t make my mistake or better yet don’t come here.
Scammed my wife into an "engine flush" even though she has been getting her oil changed regularly. I am fine with paying a higher price for an oil change if they need the cash so badly, but its not fair to up charge for something that could lead to issues down the road.
Wow - I thought customer service was dead until I went there this afternoon. After an oil change at another nearby shop, I was losing oil on an extended road trip. Not a great feeling in the middle of nowhere! These guys quickly found the problem, didn't try to upsell me and didn't treat me like an uneducated woman. Thank you guys so much!!! I'm a customer for life!
Been going here for oil changes for a couple years. Always professional and quick in and out. Today I went to change my transmission fluid and they took care of it in a timely manner and at a good price. But, more importantly they noticed a problem with one of my tires and informed me of it. Saving me from potentially a really bad situation. Much thanks to them!
The guy working there tells me it’s $70 for everything I say fine. Then I go to check out and the old guy with glasses tells me it’s $107 automatically I assume it’s the wrong price because the guy told me already is 70 bucks. wrong that I have to pay either way just stay away they will never give you the right price horrible service. I paid and never going back!!!!
Be aware of this place, you don’t get what you payed for! I’ve been going to this place for 3 years, on my last visit I request synthetic oil, like I always do on my Honda CR-V, $80. By the time they was about to put the oil, I got close to my car and I saw 5 quart bottles of a cheap oil. Ready to be opened and poured in my oil tank. I complained about it to both of the employees, the one who wrote down my bill and the one who did the job. Both acted like nothing was going on, even the owner of the place. THIS PLACE IS NOT TRUSTWORTHY, while you waiting and looking on your phone, they fill your car with cheap oil and charge for premium. ITS A SHAME BECAUSE IT LOOKED LIKE A VERY CONVENIENT PLACE.
This place is very reliable, I've been going to this establishment for over 20 years. When you go in for a oil change. They are fast and efficient. They recommend when other simple service like air filter or tire wear is present. They even notice break wear. They do fuel injection cleaning. You can buy windshield wipers blades. In this day and time I can honestly say they are honest auto technicians. This is why I go out of my way to go to them. Even though there are so many oil changing places around me.
Worst experience. Ok they did the job in 10 minutes but instead of looking at the cap that shows what oil to use they put regular in. They had to drain the regular out and put the right oil in. Then like all other places tried to upsale me and say I needed this that and the third. When I walked in I specifically said I need a full synthetic oil change and that is all. Period. Stop scheming people.
Everyone i know goes here to get theur oil changes and ive recently started going too. It's a great quick service place and the prices are very reasonable unlike many other places around who asks for way more money than they should. My mom likes this place too because its convenient it has an entrance from Kennedy or if you come from bergenline ave you can also drive in without a problem and they have decent parking. Great prices and very convenient.
I wasn’t allowed to move my car onto and off of the parking lift to later find out it was because of my gender. I was told they don’t let women move the cars because women are “nervous drivers.” This is discrimination. I’m never going here again.
Khaled, the owner, is a very nice guy who makes time to fully understand your issue before consulting with his staff to make the best recommendation for your vehicle & your budget! Personally, I had a great experience & would absolutely return for future service needs.
The service is great, the price is correct and is great place to change your oil in a few min and not be wasting 2 hours of your life!
I got in at 8:15am and i went to get a coffee by 8:35 i was done.
I recommend it if you are in a hurry, or you want to get your oil change before going to work.
Best place to get your car serviced at! All the workers are very nice and hard working! They don't do half jobs they get the job done right and done the first time! Been going here for the past 4 years and I live 45 minutes away!! I would recommend this place to anyone!!! Prices are very good as well!!!
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