What clients say about American Standard Auto Group in Lodi (NJ)
Please don’t bother , I had the worst experience with these guys . I went in and told them I was looking for a car nothing too crazy since I’m a collage student . Ended up getting a 2011 Nissan . Not even 3 days later the car completely stopped working had to get a tow truck to move it . Tried calling them multiple times , they kept saying they were going to fix the car , never heard back. Went in person explained everything still not help . Spent 8K on a car that only lasted the drive back home . It’s unbelievable how they play with your money specially with today’s economy.
TRUST ME IF I COULD SUE I WOULDVE . definitely go somewhere else .
Purchased my first car here and drove back to South Jersey. The car is nice. Professional service. They are very patient with me although it’s 10pm and I was having trouble with my bank.
Thanks so much.
My experience was alil rough at 1st but through some positive communication from Mr. Humad Basharat who assist me on his day - off..they shipped my vehicle and i wasn't too happy with the vehicle so they helped make that issue right. Which was very professional of them..they also assisted me with the title replacement. it took alil while inwhich i was upset that it was. But Mr. Basharat inform me it was a minor mix up and would next day ship it to me. Which he did..bumpy ride to get things done but worth it..
Love the beama..
Great car place. Truly recommend. Straight forward car details. Great customer service. Maria was great she helped me and was very understanding. Run there to get your car
I went there from New York and bought a Nissan Altima because they got good reviews. They remember me by my nickname David. The car looked just fine when they sell it and they assured me they are honest and don’t play dealership game. I trusted them and bought the car. After one month, the car had engine light turn on and some other issues like jumping on highway, delayed acceleration. I drove to NJ and showed them, their mechanic scanned the code and found transmission failure and a lot other problems, but he cleared the code so the engine light turned off. I asked the owner Malik that I want them to fix the issue, because I bought the warranty they suggested, instead of clearing the code which does not fix anything at all. Two week later, engine lights came back. It has been over a month I could not get NY inspection pass because of the engine light. I am very dissatisfied with the purchase. They hid all the issues with the engine and transmission before I purchased, then all those issues came very shortly, but not soon enough before their dealership’s two week warranty. I personally don’t feel any honesty and transparency with them, instead I feel ripped off and have been lied to.
Great price for a badass car! This place was very upfront and honest about the vehicle info and the sale process took around an hour all together. Straight to the point no BS. Maria was our salesperson and she was very kind and professional. We are very happy with our car!
They're very polite and good staff.
They take care of their customers, and they try to help be fair with the deal.
It was nice, fast, and easy to deal with them.
My car have been incredibly reliable and the dealership provided excellent customer service throughout the purchasing process. If you’re in the market for a car or truck i recommend this place you wont regret.
These guys totally restored my faith in purchasing cars from used dealerships. They are honest, sincere, accommodating and by far have the best prices around. Purchased a mercedes GL350 at a fraction of the price & am about to purchase my second mercedes for my wife. A+++
PLEASE READ! Would rate 0 stars if i could . ?This place has to be buying their reviews!Terrible place to buy from. once upon arrival had to wait 30 minutes! Now once I was looking to negotiate something with them they weren’t flexible at all! States on the app the car was in good condition & no flaws . It came with a non working window! no lights in the interior & when you think they’re taking you serious when you’re talking business they’re not. Not to mention a bunch of hidden fees & when I even asked them “are there any extra fees i don’t need of?” the main salesman malik had stated one price and i ended up paying more then what the terms we agreed on!!!! When I called to ask all he said was u read the “contract” ?. Please if you’re reading this i’m your sign ! Don’t even waste your time with this place !
Just one stop over at American Standard got me all that I’d been looking for weeks. Decent sized inventory out of which to choose from, I found the right vehicle of my choosing. I haggled and settled finally on a price that I’m most pleased with. Definitely come back again…..
I feel they treated me fairly and were able to get the car I wanted. Humad, the salesman, was easy to work with and got the transaction completed quickly which I appreciated
Informative, quick, and very accommodating! Would definitely recommend to family and friends. Would come back.
Just recently brought a equinox from this dealer for a sweat deal. Not only was the price great but when I took it to get a oil change I had them check all my fluids. And all the fluids look like it was just put it. The transmission fluid was pinker than Petto Bismol. I didn’t even need a oil change but I just like to do it for reassurance. The sales man and the young lady that handled the paperwork and provided me with my title were very nice. I would recommend a family or friend to come here. Overall great experience??
Just bought my dream van from here & it runs so smoothly! However, once the sale is made the staff is kinda flaky. Had to keep reaching out in order to receive additional paperwork.
They have a vast collection especially in their lot. The cars are good and reasonably priced. I had the pleasure of interacting with Mushahid. He was very professional and whatever after sales service he promised at the time of delivery, he made sure to deliver on them. Every time I called him, he promptly responded even after the sale was made. My experience has been pleasant at this dealership.
I am extremely satisfied with my recent car purchase. This vehicle has exceeded my expectations in every aspect. I couldn't be happier. What stands out the most is I have had no issues since the day I drove it off the lot. The interior is clean, and the driving experience is smooth and enjoyable. I highly recommend this dealership to anyone in search of a reliable and satisfying car.
I recently had an amazing experience at this car dealer. From the moment I walked in, the staff was incredibly friendly and attentive. The showroom was well-organized, and the range of vehicles available was impressive. The sales team was knowledgeable and not pushy, making the entire process smooth and enjoyable. I found exactly what I was looking for, and the financing options were flexible. Overall, it was a top-notch experience, and I highly recommend this dealership.
Very impressive service. Cars with great price. Came from all the way NY and these guys didn’t disappoint me at all. Great Service. Definitely recommended.
What a pleasure it was to buy a car from American Standard. Mushahid Pervez went above and beyond to make this deal. He was very forthcoming about the car even pointing out things I would not have noticed. I have never been more comfortable buying a used car in my life. I would recommend this auto dealer to anyone searching to buy a used vehicle.
Lou A.
I recently had a positive experience purchasing a used Toyota Camry 2012 from American Standard auto group on January 24, 2023. Malik handled everything smoothly, ensuring that all the necessary paperwork was completed properly. The staff at the dealership was friendly and accommodating, making the overall buying process a pleasant one.
Not only was the price of the car fair, but the engine of the Toyota Camry also runs smoothly, meeting my expectations. I am extremely satisfied with my purchase and would happily recommend this dealer to my friends who are looking to buy a car.
Overall, my experience with the dealer was hassle-free, and I am enjoying my Toyota Camry. It's always great when a car purchase goes smoothly, and I am grateful to have had a positive experience with Malik.
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