What clients say about Lewis' Towing & Auto Repair in East Merrimack (NH)
The people at Lewis' Towing are awesome. Super nice people with 100% fair pricing. Thank you for your help Lewis' Towing!!!
I was asked where I was. And the second question was if I was safe. Wonderful people ❤️
Lewis Towing is top notch! I thought I could tackle a new front end (shocks, lower control arms, ball joints, etc) for my van but that was over my head. They completed the job, didn’t laugh too much at me, and now my van is better than new! (They also installed four new tires and new TPI sensors - at a great price.) Total cost was way under what the dealership would have charged. I trust them with all my cars. Highly recommend!!
Would 10/10 recommend this place for any towing needs! Bryan came right out and helped me get my truck towed to the mechanic without any issues. Very fast and Bryan made a not so great situation less stressful.
Bryan C. Was absolutely quick professional and overall just awesome during the time of need when I locked myself out of my car early morning in milford definitely will call again for any future needs
My car broke down at the start of Labor Day weekend and we weren’t sure what we would do. We were coming off the highway and the exhaust dropped? I had my sister and granddaughter with me at the time. We googled and were lucky to get Bryan from Lewis Towing in Merrimack NH. Bryan showed up within 15 minutes and was kind, helpful and professional. We asked if he could do the work for us. Bryan was honest and said he would look at it on Wednesday. He called me on Tuesday and gave me several different options and gave me prices. We decided which way to do this and the car was done Wed. The amount that we paid was under what he quoted and very much less than another shop we asked. When I picked up the car Bryan explained what he had done and I commented at how clean his shop was. The most important thing from my experience is that I never felt ripped off, that’s not always the case. Bryan does a full range of services and our family has now found the garage that we will use going forward. Bryan, thank you for helping us out and making this very easy.
Monica Costa and family Nashua NH
Great company and great work. Seems to be reading the reviews, all the negative ones are ones from people who got arrested and the tow guy is the bad guy.. smarten up and take accountability... would not resist using these guys for a second! Keep saving the world one car @ a time guys!!!
Avoid at all cost and if you can’t it will COST you. Even though there are laws against predatory towing, these guys think they’re above the law even making threats of arrest like they’re police officers. Save yourself a headache and stay far away from this place.
Horrible!! I won’t recommend or ever call this unreliable company to work on any of my vehicles or hire them for a tow. I called last weekend since the cold weather was coming in the following week I wanted to hire this company for an easy tow job, its better in mild weather but instead, he started questioning me about why I’m having my car towed and If I owed the mechanic money… so I said no, actually the mechanic here asked me to move the car since he’s relocating. I thought it unnecessary but I understood the tow companies concern so I lost that day waiting. Unfortunately a week passed until I was able to be available after work and cold weather set in and I again called requesting the tow since the mechanic is here and I’d like to work with people providing me service, and his over concerns about why I’m having the tow/ owing a mechanic. He remembered me and again asked (interrogated me and the mechanic) if I owed any money to the mechanic shop. Which again was a “no, just come get the car” by the mechanic. He asked if he had 50’ in front of the car and there is closer to 75’ but the car needs to be winched out and moved/ assisted by the tow truck. He initially said not until tonight, but shortly called me back saying he’ll be here in 30 minutes and I thanked him. Upon arrival he looked at the car and said “it’s too much labor and I’m leaving, I’m not interested”. Obviously I’m disappointed and I’m surprised he could hoist his oversized frame back up into his truck… I agree that for him perhaps it’s too much labor but the truck has winches and ramp body all that can be used to assist a vehicle up on the bed…
Customers beware!! Do everything in your power to stay away from this business!! For services that were provided I was charged over 500 dollars for a regular flatbed to pickup my vehicle to tow to his shop (7miles)
Then another 400 dollars to get my vehicle to my residence (10 miles) no special equipment, just a regular flatbed, that every tow company uses. This past winter I had the exact same service for 225 dollars using 5 star towing in Nashua . My car was dead and in park , no extra money was charged. This place Lewis Towing &Auto repair is a complete ripoff ! It’s a money grab stay away at all cost. Just a regular flatbed tow, no special equipment every tow company has these tow trucks . I hope this review can help someone else. 906 dollars for a tow an 24 hour storage in his yard .These prices Should be illegal . Not to mention very rude service.
Do everything you can to avoid Lewis towing!!
Needed a late night tow! Arrived with in 15 minutes of our call. Tow driver went above and beyond to keep us safe ( we were on a highway), treated our car professionally and drove us home with our car in tow. Highly recommend this company! Thanks for saving us so late at night!
Bryan was our guardian angel today and came to our rescue as he was heading home from work. His dedication, cool-headedness, and kindness helped us get everything taken care of and get home safely.
Great service. Fairly priced compared to other companies. Was also able to pick up my car without a problem. The man I spoke to at the front desk today was blunt, but very considerate. Highly recommend. Thanks again!
Great service! My daughter was broken down on the highway, they made it to her quickly to tow her back to Goffstown. The gentleman on the phone was very upfront with time and price of service. Would definitely recommend!
I definitely don’t recommend this company as they have horrible customer service and over charge you for the towing along with the repairs plus the labor is expensive. They threatened to crush my car if I didn’t pick it up in a week but I didn’t have enough money at the time and was trying to pay over time but they demanded the all the money to pick it up. Therefore, I had to find someone to pick up my car from them and bring it to better mechanics that were closer to where I lived. This company is rude and disrespectful to customers especially over the phone. For example, I asked for a copy of my receipt and they told me to contact the person they gave it to and find out where it is in a rude tone. However, I am not stupid and I know that they have a record of the receipts in their database on the computer but they are lazy and untrustworthy to get that information and to stay with this auto repair company. I rather choose a different company than this one.
my friend and i got stuck in the parking lot across the street at the twin bridge park and needed jumper cables. after calling our friends and relatives, we decided the auto shop across the street was the next best idea. after explaining our situation, the man inside told us that he did have jumper cables, but would only let us use them if we paid the bill for a tow truck. we told him that we were right across the street and didn’t have money on us for a tow truck, so he compared us to “going into shaw’s and asking for free food.” we’re both teenagers and thought it was kind of ridiculous for him to say that as our car was literally right across the street and we already tried all of our other options
Our family has been coming to this location for years. Our recent repair on our 2010 Ford Expedition went smoothly as it needed a sensor. Thank you guys for doing a quality job as I use this vehicle for business purposes and was out of town when you did the repairs.
These guys have always been honest and upfront with me. They try to save you money when they can without compromising safety or quality of their work. They don't hose you for stuff you don't need or charge for hours of labor they don't need. Been going to these guys for over 12 years and they've never done wrong by me. Always a happy customer. Thank you, Don!
Nothing bad as far the actual service* provided they’re just DUMB AND LAZY.
My car was towed by Merrimack pd around 6pm and I called around 8 to get my car out, I was informed by the man working (who must’ve been running around because he was breathing very heavily each time I called) and I was informed I couldn’t get my car until 8am the next day, even though it’s a 24/7 shop. I acknowledged that they have certain “hours of operation” however to mutually benefit both of us I offered to pay up to an extra $60 on a $150 bill, “heavy breathing man” than informed me (very cynically) he would only do it for $225 which he claimed was the cost of A SECOND TRUCK! This wasn’t an official pricing policy they had This employee just wanted to practice poor economics and customer service. For those factors alone I highly recommend alternative shops for any consumer.
My neighbor recommended this place, now that I'm working from home and need somewhere local. They were able to get me in for an inspection with no wait, and I liked the way Don separated out the services that were needed for inspection versus the additional ones he recommended. We discussed the options available, costs and timing, and they were able to get the work done that same day! My new favorite mechanic!
I dont appreciate the owners approach on business. Trys to tell me I can pay him cash to come get belongings out but cant pay the bill in full and have it towed outta there since I'd have a tow truck with me. Refused to cooperate with me since he wanted to try to shake me down for 2+ extra days for no reason. I had to contact the police in order for him to release it to me. And then to top that off I got charged just about 500$ for a 4 mile tow and less than 2 full days of storage...just truly felt like he was trying to take advantage of me..very dissapointed
2am Sunday call for roadside assistance. Upfront discussion of price. Came on time and was 100% professional. Got the job quickly done. Other towing company failed to show up twice. Called maybe 6 other "24h" roadside companies who were MIA.
Lewis’s Towing is a trustworthy auto repair shop with friendly and hard working employees. They have reasonably priced repairs, and I love how they will let me know what might need repairs in between state inspections. It is a great feeling to have an mechanic that you know you can trust and rely on.
Lewis Towing has helped me several times with auto trouble, within a reasonable time, and for a decent price. There is nothing shady about them and they are always polite, and explain everything they need to do, and how much it will cost, and other options. I highly recommend them, and plan to use them again.
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