This rating is based on customer reviews, inventory size, pricing, and service quality
From the latest feedback, Saravia Towing in Omaha, NE scores an outstanding 98/100. Reviews are overwhelmingly positive: customers praise professional, caring drivers, fast dispatch, clear updates, and meticulous, damage-free handling (flatbeds, motorcycles, classics), even at night or in bad weather. Lockouts, jump starts, flats, and accident tows are handled smoothly; many felt safe and respected. A single note about slower-than-expected arrival hints at occasional delays. Pricing and any parts/yard details aren't addressed, so clarity there is limited.
What clients say about Saravia Towing in Omaha (NE)
Had an issue late night ran out of gas unexpectedly they saved me with their gas delivery service. Dispatcher was very friendly, simple to work with. Driver came much earlier than expected. Then he delivered the fuel and checked to make sure everything was working before he left. Overall, it was a smooth and professional process. A little unnerving being out at night but they responded quickly and set our minds at ease. “I was really happy with how fast and reliable they operated and I would recommend their fuel supply help to other truckers.
I was in a parking lot after a long day of errands and my SUV wouldn’t start. I simply wanted to get home, so I was already frustrated when I required auto towing. The service was swift and communication was maintained basic and straightforward. The driver came and saw what was going on and started loading the van right away. No delays. He checked that everything was tied up properly and explained what he was doing as he went along. The thing that jumped out was he didn't rush anything and genuinely double checked everything before he left. He also indicated they do battery service and auto lockout assistance, which sounds like a reliable all-around roadside service. The experience was smooth and coordinated which helped to mitigate the stress of being unexpectedly stranded.
Saravia Towing responded quickly when I accidentally locked myself out of my car. Their car lockout service was efficient, and they opened the door without any damage. The technician was respectful and worked carefully. I also found out they provide fuel delivery and car towing, which makes them a great all-around roadside assistance option. I’d definitely call them again if needed.
I locked my keys in my car by mistake at the grocery store, but the service to get them out was quick and easy. The technician needed a few minutes to get the door open.
I've had poor experiences with towing in the past, but this service was great. The driver was quick, courteous, and professional. He knew exactly what to do and made it simple.
I left my keys in the car while it was running. Their service for getting people out of locked cars was speedy and fixed the problem without causing any damage. A professional and stress-free experience.
At the grocery shop, I locked my keys in the car. I called for help on the side of the road, and the expert came quickly, opened the door in a few minutes, and didn't break anything. Very helpful and didn't make me feel stupid for phoning.
My old car wouldn't start on the morning of my birthday. The person who towed it still came with a smile, loaded it up carefully, and told me when it would be dropped off. Service that shows you care.
My car was leaking coolant a lot. I phoned for a flatbed because I didn't want to drive it. The driver was very careful when loading it and didn't harm anything.
The driver came with a clean truck and a clean uniform. I know that doesn't sound like much, but it made me feel better right away. Very professional look and behavior.
My automobile stopped on a steep hill, and I was terrified it would roll. Their driver was very careful when connecting everything and kept things under control. Very skilled group.
My engine got too hot, so I needed a tow from a tight city street. The guy drove his flatbed like an expert. I was quite impressed with his expertise and how well everything worked.
My car broke down at night and I was alone. The driver was respectful and professional, which I really appreciated. I felt safe, and the process was smooth.
Got a flat tire on the freeway. It took longer than expected for someone to arrive, but once they did, the tire was changed fast and I was back on the road.
Needed to be towed right away following an accident late at night. Even though I was scared, the dispatcher was calm and helpful. The driver got there quickly, loaded the car gently, and stayed with me until a ride came. I can't say enough good things about how nice and polite they were.
I had to have my car hauled from my driveway to the repair shop because it wouldn't start. The dispatcher was friendly, the driver came on time, and they took good care of my car. You can tell they know what they're doing.
After my car’s engine light came on, the towing team arrived swiftly to take it to the nearest garage. They were efficient and took great care of my vehicle. I’m very thankful for their professionalism.
Just rude! I called to get a tow and the lady tells me I need to make a payment first and send them a picture of my credit card and ID before the tow truck even arrives.I don't know what type of shady business they are doing over here but I'd stay very far away. They would probably steal your money and never come give you a tow. Also they charge you $180 to tow a vehicle 2 miles! These people are ridiculous and money hungry. They are scammers and will take advantage of you every chance they get. Stay far away from them!
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