This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, 1 Night Hawk Towing in Omaha, NE earns an outstanding 98/100. Sentiment is highly positive: fast arrivals day or night, skilled handling of accidents, long-distance and low-clearance tows, ditch recoveries, fuel delivery, tire changes, and lockouts. Customers praise professional drivers, careful vehicle handling, help with insurance paperwork, and fair, transparent pricing. Minor notes: occasional wish for more communication during waits or warmer demeanor. No data on parts inventory, yard organization, or finding parts—service is towing-focused.
What clients say about 1 Night Hawk Towing in Omaha (NE)
1 Night Hawk Towing helped me when my car broke down late at night. I was worried about finding someone available, but they responded quickly and professionally. The car towing was handled efficiently, and the driver made sure I felt safe while waiting. It’s reassuring to know there’s a towing company that operates reliably after hours. I’d recommend them for emergency roadside assistance anytime.
It broke down late at night, about an hour outside of town. I was scared that no one would arrive, but this towing service was open all the time and brought a truck right away. Thanks a lot for the timely and safe rescue.
I forgot my keys in the trunk. I contacted for help with towing, and the guy came within 10 minutes, used the appropriate tools, and opened it without any trouble. No judgment and real relief.
My car wouldn't go back in my driveway. The tow truck driver came immediately, found a tiny problem, and even suggested a local firm without charging more. It seemed more like a helpful neighbor than a business.
Before school, my daughter's automobile wouldn't start. They got there in 35 minutes and were nice and respectful to her. As a parent, that meant a lot.
Had to tow my work truck since it broke down on the job. They got there soon and didn't waste any time. That matters when you're losing money every hour.
I got hit from behind during rush hour and needed a tow right away. This assistance came before the police even left the area. They were quick and knew how to manage a tow for insurance.
Service was decent. Not overly friendly but not rude either. Tow was fast, and the price was what they quoted. A little more communication during the wait would’ve helped.
While I was hauling gear, the transmission in my pickup broke. It wasn't a good time, but the tow truck they dispatched was the appropriate one for the task. The driver knew just what to do with bigger cars. I felt safe the whole time.
After a snowfall, my pickup was trapped in a ditch and I needed help getting it out. These folks had the necessary tools and knew just how to use them without making things worse. Very skilled and professional.
Picked up the phone right when I called. He was so patient with me, I was clearly frustrated. My insurance charged me more & I had to call my insurance for them to tell me the tow truck was an hour out after I had already been waiting on an ETA from them for 45 min!! But this guy Dispatched his guy RIGHT when I asked. I paid cash. Dropped it off right at the same time I got home. Thank you for getting my car home safe !!
Stole my car wanted 250.00 to get it back that came on private property and took it said it was parked illegally Landlord called them and made them bring it back that they were traspassing with the tow truck
Wish I could leave less stars, or even a negative amount. I believe I was towed illegally and will attempt to resolve in small claims court. Law requires private properties to be posted before towing can be made. Signage went up after I brought this to their attention. Manager claimed it had been taken down. No one ever saw that it had ever been there, including the apartment manager. $ 252.00 dollars to reclaim, and I'll have to resolve on my own. Will have to get multiple statements from other tenants cooberateing this issue. What a hassle. All this for parking in front of my own garage not blocking anyone. Car was fully current with tags. Needed to post my pain so others may see these business practices.
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