What clients say about Red's Towing & Crane Service in East Missoula (MT)
Red’s has changed my tire and towed my car twice during multiple different emergencies over the past couple of months and they’ve always been quick, kind, and helpful
Dustin came and rescued me in Pablo when my work truck went now. Very fast friendly driver very knowledgeable. Would recommend Reds/Pro towing to anyone. Best towing companies in Missoula. Thank you all for what you do.
I was pretty discouraged when my Jeep stranded me in front of Harbor Freight on my vacation day. I had so much I had planned to get done, and now I wasn't going anywhere. Reds sent out Jake and he was friendly and helpful. He gave me good advice on how to get my Jeep fixed. He just eased my out of the funk I was in and made my day so much better. David Main
Austin was absolutely outstanding. He arrived five minutes early, was extremely professional, and made the entire process smooth and stress free. I was hooking up to my fifth wheel, and he handled everything with confidence and care. You can tell he takes pride in his work.
Not only was the service top notch, but their quote came in $40 cheaper than the other towing companies I called. Great price, even better service.
Hands down the best towing experience I’ve ever had. Thank you Austin for your professionalism and thank you Reds for the honest pricing. I won’t be calling another towing company in Missoula after this. Highly recommend.
My UPS truck was dangling off the side of an iced driveway. 3/4 of the truck down the hillside... front tire over a foot off the ground. Reds was fast to respond and came prepared with the right equipment and experience. I think the drivers name was Kevin, he and his 4 legged helper wasted no time rigging up and expertly crafted pully set up utilizing a tree and 2 points on the truck. He hoisted my brown beast back up on the road in a manner that can only be described as perfection. I could not have been more impressed with any part of the experience from initial call to the final grateful handshake...THANKS REDS!!
Called Red's to get my truck towed, while I was waiting I walked across the street to get lunch and the driver was there before my order was ready. The driver was very courteous and helpful.
Got me back home when my truck couldn’t twice now! Receptionist was very empathetic and nice and BJ the driver was quick on the sticks! Little pricey for the distance I went but would pay again for the service ! Good job and thank you.
Required a classic car to be towed from an auto shop to a storage unit. Timing was important because of an approaching storm. Red’s tow driver, Gordon, was quick, efficient, helpful at both ends of the trip and very professional. He was also a calming influence. Thank you Red’s; Thank you, Gordon.
Had big Betsy come out and get our big boom unstuck. They were super quick about getting there and very professional about what they do. We use them a few times a year and they have to be the best. Studs
This was my first time using a tow truck with my suv and my first call to anyone. Not only was the receptionist, super friendly and helpful so was BJ. I highly recommend Reds Towing & Crane.B.J arrived within 1/2 hour of my call.I was completely impressed with B.J's Professionalism and customer service. He also explained to me with an all wheel drive the reasons for the tires on the Sides of the back of my tires. My car goes off. They took it to the shop for me to be fixed and I didn't even have to go. I was blown away best Towing company in town.They exceeded my expectations. Thank you and God bless.
60miles away with a tow service closer, but Reds towing didn’t have an issue staying up to date and sooner than expected!! Very nice gentleman. Prompt and very kind customer service. Thank you Reds!
After stopping to help a young man who had just accidentally hit a buck on the very busy Hwy 200, on the eve of the Griz-Cat game, I somehow locked myself out of my running vehicle. I called Red's Towing since I had met one of their drivers at my job. Really nice guy! Luckily, for me, he was on-call and arrived where I was located within 15 minutes from when I called dispatch and quickly unlocked my vehicle. I hope anyone else that needs one of their many services gets Jay from Red's. He's the best! Thank You Jay and Red's Towing! I really appreciated the quick response, fast unlock and friendliness of Jay, especially during my moments of stupidity. The driver of the other vehicle was shaken up but not hurt thankfully. The buck was not so lucky...
Austin, the driver, was very helpful and kind! Made the process of having my vehicle towed very easy and straightforward! Thank you Red’s for always doing a great job!!!
If I could leave a review higher than 5 stars, I absolutely would. I called because my car blew a seal and I lost all hydraulic pressure in my clutch and needed my car towed. I had my 5 y/o with me on Halloween night, we were gutted we wouldn't be able to go trick or treating. Red's sent Kevin from Pro towing (a partner) to come help us, and he made a very bad night so much better. Upon arriving he made my daughter smile with candy he'd picked up, and he kept polite conversation the whole way that lessened how bad the evening had turned with the car breaking down. I cannot express my thanks or my appreciation enough, because it's people like Kevin that restore my faith in humanity with kindness and thoughtfulness when people are having to deal with a bad situation. Thank you for making my daughter smile, for saving us in our time of need, and for easing some of the hurt I felt not getting to take her out for candy tonight. You're an amazing human being!
Called Red's the woman answering the phone was exceptional and had the tech call within minutes. They showed up before there estimated time and had my wife going in a very short time.
I made the call being out of town and the communication was ausom.
Better service than we've han in years at a fantastic price.
Fast and professional service
Jay did a great job courteous and helpful. Very appreciated and wasn't over costly. Highly recommend Red's for your towing needs.
Red’s Towing was super polite and easy to work with! They showed up right when they said they would and even billed State Farm directly, which made the whole process stress-free. Highly recommend!
I had a long hassle with my insurance roadside assistance and gave up waiting and called Red's on my own. Red’s responded immediately! AJ, the driver, called me to let me know he was on his way and arrived soon after. I was so relieved. VERY happy with Red’s and happy to recommend.
The whole staff are professional and caring. I was able to ride with Trevor and get a few things I needed out of my car. Very nice young man. I refer these guys to everyone. Not to mention they are the cheapest in town and their trucks are impeccable!
My experience with Red's Towing was wonderful! From the initial contact (phone call) with the office, to the onsite service I received, the whole event was quick, efficient and professional... Along with the "human touch," which isn't really seen much anymore, I saw excellent customer service at work and would highly recommend them to anyone in need of help. ~ Especially if you just need your vehicle unlocked! They were God's blessing to me, especially when I was having a challenging day!
Lost my only keys for my Rav4 . Received new fob keys from Amazon be cut & programmed at Art& Ray's Locksmith. However, I needed vehicle there to do so. My insurance covered the tow there. AJ was a quick response to my home. Asked how he does tow with AWD. He was patient with me & reassured me he has done this many times pulling out the extra wheels to lift the front of car. Watched in amazement how quickly he got it done & over to locksmith so I could have working keys & a vehicle again after none all weekend. Thx Reds Towing!
Driver was knowledgeable and professional. Offered alternative solutions to my tricky tow job. Great communication skills. Informed me of delays and arrival times.
I was very happy with the service I got from Reds. It was a stressful situation having to tow my car. AJ showed up and he was just as nice and polite as could be..He was very knowledgeable and the price was affordable... I would recommend Reds to anyone needing a tow or other services they offer..
i cant remember if the guy who helped me tonight told me his name but if you know who he was tell him thank you so much!!!! i locked my key in my car with my dog in it and when i called reds they said it would be 15-20 minutes but he got there in like 5!!! and he was so friendly and immediately made me feel comfortable even though its scary being alone at night in a gas station parking lot as a girl. i didnt even notice he had gotten my car unlocked until it was over, thats how fast they were. the other tow companies i called didnt even answer me so i will 100% call reds next time i need help. thank you guys so much for your amazing service its really nice to see :)
Was dropping off ice for a wedding way on a hill when I locked my truck keys in the running truck. High stress situation for me and they got here quick, had some cool tools and got the truck unlocked flawlessly and quickly!
We were absolutely thrilled with the service red's towing provided to us when we were stranded on highway 12 in Idaho. They were prompt in picking up the coach, were respectful about the coach making sure no additional damage was done, and safely delivered it to its destination. Michelle was great to work with. Thank you so much for taking care of us!
Super friendly and accommodating, got our bus towed to the shop without delay while handling her with great care which was needed to get the Missoula Maggots mobile again before our fall season. Ever in need of a tow of any size don’t hesitate to call Reds.
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