Great service! My old battery was borderline but they gave me the option of walking away without spending a dime or buying a new battery. Honest, helpful service!
HIGHLY recommend this place! Friendly and knowledgeable staff. Mark had me in, out and fixed up in under a thirty minutes AND took the time to explain things!
Mark Ellis batteries was awesome. Had a dead battery on my car. After two trips to AutoZone and they could not figure out what was the matter with it I took her to Ellis batteries. Diagnose the problem as about battery. Technician mark replaced it within 30 minutes of me being there and gave me a great deal on the new battery. He also took pride and quality in his work and knowledge. Thank you Mark and Ellis Battery
Check engine light came on we went to the auto parts and they said we had a bad battery came in Zach diagnosed it gave us a bunch of different options to pick from and we were out of there in 20 minutes with a new battery and no check engine light and a great deal
I came to this place and purchased a battery for my Tahoe and a battery for my waverunner The waverunner battery they claimed was brand new The other battery was rebuilt The waverunner battery cranked the waverunner for a total of about 3 seconds and then The voltage drop so low it wouldn't even click I charged it as soon as I took it off of the charger the voltage started dropping immediately about 10 minutes later it had about 4 volts so I called Ellis and they told me that they will have to charge it for 24 to 48 hours before they can warranty the battery and I asked if there was any way that we could speed up the process or get me a battery back to me to use and they said unfortunately not okay so both batteries are junk and your warranty is junk how in the hell am I going to go without a battery in each my truck in waverunner for 2 days before getting a new one that is just absurd this place is ridiculous and I would never recommend them to my worst enemy
I have bought 3 or 4 batteries over the years, and recommended Ellis battery to dozens of people. No more. Called the store for 2 days. On hold for long waitsLeft messages at store, and with regional manager. No responses. I needed a battery now, not a week from now. I guess I'm off to sprawlmart. Or Rural King.
I picked up a battery yesterday and Mark helped me out with a battery for my Nissan Quest. He went the extra mile and cleaned the battery connectors! I’ve been there before and I will be back. Their business was recommended to me by two different repair shops on separate sides of the river. I highly recommend Ellis Battery
I was there because of a dead battery in my truck and replace it with a new one. The technician (Matthew) checked the old battery, dead as a door nail. Come to find out, it was under warranty. No charge to me. Totally awesome! All they care about is helping the customer in any way they can. I will never go anywhere else. Thank you for the great and honest service.
Amazing experience. I’m so grateful for these guys. This is the only place to go for battery needs. All the sudden my car battery was dead. After a jump I made it there and had one installed with 15-20 minutes and I was on my way. Best pricing and customer service around!
I have a 1954 Plymouth that I suspected needed a new battery. I also thought my backup was bad. I brought them both up to Ellis upon recommendation from a friend. Josh tested both of them and told me that both of them were in good shape, explaining that he didn't want to sell me something I didn't need. He then went in and got some sandpaper and tools to clean my battery posts and tighten my cables. What more can I say? Josh is the kind of guy you hope to meet when your car needs service, or you even think that it might. Please give this man a raise!
Didn't catch his name, but the dude who worked on my white 13' Nissan Sentra, and gave me a fistbump; was heaven sent. Absolutely a great human, not many like him! Thank you, so much. Have no idea what kinda difference you made, dude! Stay gold!
Battery Specialists with great customer service and great prices. I needed a battery for my Chevy Cruz and talked to Zach on the phone. He was very knowledgeable. This place is the real deal. They even do batteries for semi trucks and forklifts. I said all that to say, why take your car to an auto parts store where the tech may have little experience? Why take your car to a place where you have to wait behind vehicles getting lengthy repairs. I searched a while online and read the many great reviews and am happy to add another. Ellis Battery has a whole crew of dedicated pros.
If you have never given Ellis a try I highly recommend you call them first. They are the cheapest for any type of battery you could possibly need and always willing to go above and beyond to change out or help figure out the problem. Mark and Josh are wonderful guys and take their time to assess the problem and don't just try to sell you a battery or anything if not needed.
This is a very honest well ran company that cares about customer service ! Went there two different times with batteries I bought from them for my side by side and my pontoon boat. They were both dead after the winter. They could of sold me new batteries twice but instead were honest and told me they had plenty of life they just needed to be charged slowly which they did for me .. I had used a charger but mine was not strong enough to bring it back to full charge. Will not buy my batteries from anyone else !
Had taken the battery for my car here to have it tested. They did the test and said that the battery power was low. Came out with a different battery, turns out it was under warranty. Very honest people. Definitely recommend! Thank you Ellis battery!
VERY HONEST!! Was told by oil change company battery was bad. Went to Ellis to buy a new battery, they tested it and said battery is still good. Very honest people at Ellis, they could have just sold me a new battery. Highly recommend Ellis in Arnold!!
Stopped in today after Valvoline informed me my car battery tested “bad”. I had no appointment but was seen right away. Big thank you to Josh for first testing and then ultimately replacing. Customer Service was top notch and your kindness much appreciated. Will bring all future battery needs to Ellis. Thanks again!
Have to give a shout-out to the guys at Ellis Battery. My family has purchased batteries from them for years. Today, once again, they did not disappoint. My daughter purchased a battery from them and the warranty had literally just expired...they could have charged for a new battery, but they didn't - they went above and beyond and replaced the battery without question! Just when I thought customer service was a thing of the past...the techs at Ellis Battery proved me wrong! Thanks a million!!
Great store! My buddy told me to visit them and compare prices to the chain stores. Wow! About 10-20% cheaper, friendly staff, and we're already planning to buy another battery for a project vehicle when we return to get our core charge refunded.
One of the best regional auto service facilities. I didn't drive my car during the pandemic so my battery was completely dead. I had to go thru this whole ordeal with AAA to get my car towed somewhere to get it fixed. Ellis staff, Matt, Mikey and the whole crew were understanding and accommodating and this was BEFORE I got there. When I got there, they were able to fix my battery and even save me money! My dad recommended them to me and boy was I not disappointed. Excellent service and customer service was one of the best for an auto service facility. Thank you guys so much. You have no idea how much you helped thru a trying time. Thank you.
Always friendly & helpful. Consistent. Good service like the old days! I get ALL my batteries here even though it's 30min away. Ellis Battery; try them. You'll be glad you did.
This place is the BEST!! Seriously if u go anywhere else your spending way too much! I took my car here and the battery connection were covered in acid and corrosion. The tech (who happened to be the owner son).. took the battery out of the car tested it... cleaned it and cleaned the terminals. He then replaced the terminals on the car. When I asked what I owed he said $3.. JUST $3!!!! I know there there NOT another service ANYWHERE that would do all this work for this kinda of price!! Way to go Ellis Battery!! No wonder your business is successful and you keep opening locations! Ask them about the refurbished batteries.. THESE ARE THE BEST DEAL ANYWHERE!
Great price on batteries, they carry a very wide range of batteries. Had my old battery out a new one installed before my receipt was even printed. If you know you need a car battery it's a must to go there. if you're broken down then you don't really have a choice ,it's not Ellis's fault,highly recommend
Several months ago we needed a battery for our Bobcat. We knew Ellis would have it, but we were going to be arriving about 5 minutes after they closed on a weekend. we called ahead and told them the situation and how we needed the battery. They waited for us and provided us with the best customer service I've ever seen! They have won my loyalty. They are also very fairly priced. I will be returning. Thank you
Best customer service ever!! Encountered a problem, and they came to my home to make it right. This is a company that sets the standard for exemplary service. Couple that with the best prices around, and you have the perfect place to go. They have me as a repeat customer, and I continue to refer friends and family to them. Can't be beat!! This will be your go-to place as well.
Absolutely hands down the greatest customer service. I was helped the moment I walked through the door, needed a battery for my daughter's car, the gentleman helped me choose one, installed it at no additional charge and I was on my way in minutes. I WANTED to find a need for more and different batteries, I WANTED to do business with them and certainly will. HIGHLY RECOMMENDED
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