I had two different employees give me a quote for $850 for front and back brake pads and rotors. I made an appointment, but when I arrived, the technician quoted me almost $1000. Needless to say, I left without giving this place a dime. DO NOT recommend.
Super disappointed. We got a quote from two different people for some work. My wife shows up and they bump up the price $100 and try to tack on a 3% fee. No thanks, we'll take our business to a place we can trust.
This shop is great! As a woman, I never know how I’ll feel walking into a mechanic shop, but this place is so polite and treats everyone respectfully. They are honest and transparent with their work.
Called to set up an inspection. Was told their 1pm had cancelled and if I got there in five minutes they'd get me in. I was at the DMV 2 minutes away so I said I'd be there. Got there and waited 30 minutes. Person at front desk disappeared so no one to update on what was going on. I left.
Had our car break down and got it towed to Jacks, even though we didn't have an appointment and they were super busy they got the chance to look at the vehicle and got it in for repair. They even got the whole job finished in the morning of the next day!
They came through for me BIG TIME! Super impressed with their quickness and how they answer any and all questions I had.
Every time Jack's is where I go! From a simple VIN inspection to major repairs! Its the only place I trust!
Jack's has been in Belton for years and they're still doing an awesome job. They're very service oriented. We can always recommend them for exceptional work. Their mechanics & servicemen do work with professional integrity. They really do show compassion to their customers in mind with timing and services prices. They got our van done in record time and the power steering is good as new.??
Place is a joke, make your appointment a day before you actually want them to work on it. I made an appointment on Monday 12/8/25 (4 days prior) to get a pittman arm, control arm, and alignment done on my chevy blazer on Friday 12/12/25 at 8am first thing when they opened. I dropped the vehicle and keys off in the overnight drop box thursday evening, and i drove by friday at around 11am and noticed my truck wasnt even in the shop. So i called because maybe they were just super fast and hadnt called yet, i called and got told "mechanic" was on lunch already. So i called back an hour later, and said "mechanic" has vehicle still stuck on his lift that shouldve been done yesterday because its "too rusty/waiting on parts ?". So not only is that customer probably upset that youre a day late on their vehicle now youre pushing back all other appointments aswell when you had other options. You couldve used another lift, you couldve put the vehicle back together enough to push it out, you couldve gave the work to another mechanic, hell you couldve even just CALLED and said something but no i had to find out on my own while out running errands. Luckily its not my only vehicle and i can still get around but lots of others are not as fortunate and need their one and only vehicle in and out in a timely matter and ON SCHEDULE. Genuinely, take your vehicles anywehere besides here, this isnt my first bad experience with this place but first one bad enough for me to write a review.
Took my car up here less than a month ago after Valvoline told me there was a bunch of things wrong with my car and this shop told me they couldn't find any of those things. Get my tires replaced at a different shop and they tell me that I badly need an alignment so I take it back up to the shop and now suddenly all those things that "weren't there" when I got my car checked up are now suddenly there and he refuses to do my alignment unless I'll pay $900 to get everything else fixed all in one go. Best part is I dropped my car off at 8 AM he refused to do it an hour later but they just never bothered to call to tell me until I showed up there myself at 1 PM to ask what was going on
Took my equinox in to have rear shocks installed, drove it down the road and had the terrible rattling in the car !!! Took it back an found out the mechanic didn't secure the shock on the driver's side!!! An now my power locks don't work, which was fine!! I'm stopping payment on this, until this is resolved!!! I'm thinking of going to another shop!!!
We have used jacks a handful of times now, but I am not disappointed at all. They've got me in quickly, charged a very reasonable price for the service received, and get things done quickly. Very pleased that we found this shop!
I got my inspection done very quickly. I had an appointment and they took my car back within 10 minutes of that scheduled time. Was advised to do front brake pads before winter but was passed nevertheless.
Just an odd experience. A couple of months ago I took my Ram in for overheating. They fixed it in a good time frame, charged me a reasonable price and sent me on my way. Fast forward to earlier this week, I had to take it back in for the same reason as a few months ago. The mechanic that worked it previously confirmed it was the part and they would warranty it out to replace and I’d be good to go. Then, a few hours later he calls me back. Suddenly, there’s now a leak and a few more changes needed that he “didn’t notice before.” The thing is, I monitor my drive way and where I park for work daily. I’ve never seen anything where I park that would indicate a leak. Yet, this seems to be something that has been ongoing, per what he was telling me. He also said it’d costs $3000-$6000 to fix. A heck of a spread. A family mechanic thought it didn’t add up and I just need to get it home. So I did, against a bit of push back from this mechanic. And now, oddly enough, there’s a leak hitting my driveway that wasn’t there before. I don’t want to say what I assume, I will let a reader do that for themselves. I will not be giving this business anymore of mine moving forward.
Went in for an oil change on a well maintained Buick Lacrosse. $1116 later, they claimed to have replaced something O had the empty box in trunk for from the week before. I said nothing and paid the bill. Two weeks later car wouldn't start. Had it towed there. 3 days later, I had to call them and they claimed I needed $4k timing chain.
I had it towed it to a second mechanic. He said it ran fine. There was nothing wrong with it. I will never trust Jack's again. The incident stressed me out at an already difficult time. They were relentless and charged me for the days it sat on their lot not being worked on. Unbelievable. Women, I felt targeted. Be careful.
These people are absolutely amazing i told them I was stranded in Missouri and from iowa they fit me right even though they were busy and they were so sweet to the two cats we had with us on this trip they literally got me back on the road in less then two hours I was on the verge of tears trying to figure out how I was going to make it back to my kids and they made my day so much better I just want to say thank you so much
I cannot say enough about this place!! It was my first time there and it exceeded expectations!! Very honest and communicated very well! Best customer service! Ask for Dennis!!
They got us in right away for a state inspection and fixed our tire in less than 30 minutes. The girl working the counter deserves a raise! She was running everywhere taking care of the customers fast!
Great shop with friendly staff and knowledgeable service mechanics. I just went to get my car inspected but will definitely come back if I need service in the future.
I'd seen a service tech explaining in detail the issue with a customers car to the customer, he had a multimeter and pointed out everything he was testing to help show where the problem was. 10/10 transparency and honesty.
Thanks guys for helping me get my car registration renewed. Looking forwards to coming back! If you're looking for an auto shop- I'd recommend trying this place out!
A BUSY shop is a QUALITY shop. They help me keep my 1990 Honda CRX Si running. Been in business for 40+ years.
Great technicians & shop coordinator work there. Get to know them!
After struggling to find a trustworthy mechanic, I finally found Jack's. They fixed my car quicker than I expected and at a fairer price than I had dreamed. I am never going anywhere else. And they have a cat!
P.S. I got my car stuck over a curb on my way out, and the whole crew quickly and cheerfully volunteered to help me. Good people.
No matter which mechanic helps you at Jack’s they are always fair and helpful. I’ve had small issues like a wiper issue fixed to figuring out what was wrong with by 4x4 system. Even an inspection is done with the upmost professionalism and you feel safer knowing it is thoroughly taken care of. Everyone in here is courteous, great at explaining problems and helping it be as financially helpful as they can. No one I know has ever felt ripped off after going to Jack’s.
I've been to Jack's auto repair and tune up a few times now over the past couple of years and they have always been professional and courteous. This past time, I had to bring my kids with me while we waited for the service. We brought a cot for the three of us to sit on and sat in the sun in the front of the shop. They brought us to the back of the shop where there was shade and got my two boys popsicles! They're also great at their job and point out any potential issues they find with the vehicle so you can plan ahead accordingly. Highly recommend.
Was just there last week! They took off my old tires & put my new ones on got it aligned, done a great job but someone there forgot to put my center caps back on and they ordered me 2 new ones! They went above and beyond! Great place
They are not honest or reliable, in my opinion . customer service was not very nice! I had an appointment to drop my car off Thursday at 10 for a three hour service.that is what they told us. So that was what we did. After not hearing from them al att, I called to check on the car at 4:45. They hasn’t even started working on the car. We talked to the guys they said leave it over night one of us will working on it in the morning. So we left it another day in hopes that they would get to it. The next day, by 1 nobody had touched the car. There was absolutely zero communication on their part. So we picked the car up and went somewhere else. They were aware that it was our only vehicle that we wanted to get it fixed as soon as possible.
Anytime there was any form of communications it was us that reached out, not them that reached out. They never told us it would be two or three days to get the job done. They told us two or three hours. We have that in writing
Moving forward I'm only leaving 5 star reviews for places that have a cat receptionist. Cutest toe beans in Belton. Cutest mid day snoozer for miles. Sweetest cat to exist. The people and service were also great.
Went to get my oil gasket changed now I gotta replace my engine, I barely drive it and when I do I drive as fast as a grandma with glasses. They didn't charge me for the work they did ($1000) in case it was their fault and said they'd reimburse me if the different mechanic finds it was their fault. My experience was bitter with this company. Hopefully you'll have a better experience if ypu decide to go with this company
Always had an great experience at jacks tune up in belton mo. I take all my new & old vehicles to them & they do exceptional work. I would recommend them to everyone. Keep up the great work.
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