Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
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Roadside Services Towing of MO is Full Service, 24 Hour Roadside & Towing Services Company. We are Proudly Serving all of St. Louis, Kansas City MO and Kansas City Kansas & Surrounding Towns. As an authorized AAA service provider, we provide professional towing, roadside assistance, emergency services, auto wrecker towing, and vehicle transportation. We are open 365 days a year. Roadside Services Towing is outfitted with ample tow trucks and have the capacity to handle a wide variety of Tow Truck Services. Our phone line is always open and ready to take your call. For all towing needs, give us a call now (816) 425-4005.
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Open 24 hours
Monday
Open 24 hours
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What clients say about Roadside Services Towing of MO in Belton (MO)
Driver damaged my bumper, exhaust, and rear end by dragging it down the street, then lied about it. "I didn't do it, the shop did"
, I then received a threatening call to my cell phone. NOT COOL!
Company refuses to take responsibility for their actions. All activities from both ends recorded on CCTV.
Driver indicated damage was done post delivery. delivery video clearly shows otherwise. Pickup video from the hotel and loft across the street clearly shows no damage between picking up and the 1/2 mile trek between my place and the shop.
This company caused $4,500 damage to my car. AAA is going after them, but I will also be seeking damages legally in small claims court.
Roadside Services could have just paid the $1700 for my bumper to be replaced, repainted, etc. But since they refuse to acknowledge that or any other fault I will be also seeking damage to the bottom of my exhaust pipes, tips, and mufflers.
In this picture it is obvious to tell how far the right two exhaust pipes were pushed up into my cars subframe.
Absolutely fantastic service, being in the towing industry myself and knowing how frustrating it can be sometimes everyone was on top of it and very kind! Thank you will my driver and the rest of the team and AAA for making sure I got home safely and got my car where it needed to go! I look forward to using yall again in the future!
Thank you Zach from Roadside Towing. He was able to find us easily and get us towed quickly to a repair shop. Cannot say enough good things about him and AAA
Don’t waste yall time came all the way to tow my car and proceeded to tell me they couldn’t do it after I waited 2 hours because they changed their time of arrival twice
Everyone at Roadside Towing Services of MO, were friendly, professional and helpful, The customer service was great. We highly recommend JT and his team. them
Guys if u are in the kcmo AREA and you have AAA Please request this company. I wish I could give them a bonus star! If you're using this company , see if you can get Helen on the phone, helpful,kind, Polite and just a pleasant voice.Walking you through all of the steps. I think Bill was my tow truck driver and when I said he was polite as well.
Update update!!!!!! I have had to use the company twice in the last week and the Customer service is A1.Trey and JT helped me today in the heat for about 2hrs moving my car. At this point, whoever does the hiring out there in belton they need to teach a class because they know who to put on what job and how to get the job done.Let me add Meagan to the list,she has all of her duck in a row Very well, spoken!!!!!!!!
I had a great experience with driver Avione Turner. The pin I sent him to locate my car was incorrect. He worked with me to get him to the correct location and did so with a great attitude. Never got frustrated and even went inside the first location to see if maybe they had the car towed. I grew up in a towing family in Springfield MO. My parents owned Henry's towing, so I know a little bit about customer service in the towing industry. Avione was awesome and I will definitely request him the next time I need a AAA tow.
This company knows what they are doing. They are amazing. The dispatch team the drivers everything! I'm beyond happy with the service I reviewed. The drivers name was Jeremy and he was extremely helpful and knowledgeable. The dispatcher that helped me with my call went above and beyond to help me get service during this weather. She is extremely wonderful and I appreciate her for helping. I was stuck on the side of the interstate and it was super cold. Jess (the dispatcher) made sure I got service super quick and kept me updated.
Are you kidding me! What happens when your truck pulling a camper breaks down 500 miles from home… This roadside services team both on the phone at corporate (Adam was his name) And your field technicians in Kcmo, Bill, and the other gentleman went far above what anyone would consider normal in today’s world!!!! Additionally, it was a priority to be sure that I was safe. Can’t say enough about these folks.
DO NOT USE THEM FOR SERVICES!! They towed my car and let it roll off of the truck and let it hit my father’s vehicle! Then the supervisor Kyle went out of his way to find a old satellite picture claiming that my fathers vehicle already had damages so they refused to take care of my fathers car, although you can clearly see in the satellite picture that Kyle pulled up that the damages are not in the same area ! They still have not taken care of the damages they’ve caused due to the negligence of their employee. They seem to think that my father doesn’t speak English for whatever reason, I assume because my father has an accident. But my father is currently in the process of filing a small claims through the courts and complaining to the city about them.. when I went to the office to speak to the manager they screamed at me and told me to leave. They have the worst service and character. again, DO NOT USE THEM FOR YOUR TOW!
Driver was stopped in QT parking lot on side of the building, but not in a parking space. I was pulling in, going straight, as the driver started moving at me. I had my babies in the car and was terrified when I realized he was coming for me. He was probably within a foot of T-boning me. Luckily he actually looked forward and slammed on his brakes. I was not speeding through to get ahead of the truck before he decided to go. I was far enough away when he was stopped to easily see me. I saw the truck and proceeded with caution, he was still stopped until I was in front of him. He was simply not paying attention and if he had accelerated any faster he would have hit me.
Thaddeus and Bill were absolutely wonderful. They really went the extra mile to help us get out of a tough situation and were both incredibly kind in the process. Thanks from our whole family.
I had an accident today. Nick picked me up, towed my car, was a perfect gentleman and put me at ease with general conversation. He is definitely an asset to your company!
So here's my story........it's St. Patrick's Day, (my daughter's 16th birthday), snowy, freezing, windy, and midnight. My car battery is dead and won't jump start. Of course my window is down and I'm a frozen popsicle. Bobby shows up to tow my car to a mechanic's shop and I'm freaking out how much all this is going to cost me. Instead of just hooking it up and bailing on me, Bobby says he can check things 1st and see what is going on. So as we stand in the bitter tundra, he proceeds to tell me the battery terminals are loose but he can tighten them. He insists I sit in his warm truck and cranks the heat up just for me. Now he's done and should ditch me to go on his next call. But not Bobby. He tells me to drive around while he waits, then turn the car off and make sure it'll start again. With the magic of Bobby, it starts!! So on this St.Patrick's Day, I found something better than a leprechaun with a pot of gold......I found Bobby with Roadside Services Towing of KC. Thank you so much!!!
We’ve received services from Roadside Services Towing of Kansas City four different times since September of 2021 and have been impressed with their service every time. They’re professional, personable, and have not only taken great care in getting our vehicles where they need to go, but have also made sure we are safe in the process. THANK YOU!!
After a catastrophic drivetrain failure left me disabled roadside I contacted AAA for assistance. After some clown business with AAA, they forwarded my need to Roadside Services Towing of Kansas City (Belton) who promptly called to let me know they received my request from AAA, there were two other customers ahead of me and it would be 45-60 minutes.
60 minutes later I received a call from Alex (?) asking if a tow with a car dolly/wheel lift would be ok. I advised a roll back was preferred as the vehicle I had was Mercedes Benz with the 4Matic all wheel drive. Alex advised it would be about 2 - 2 1/2 hours. If I had known this in the first place, I would have called my standby Jackson County Tow and disputed the service with AAA for reimbursement.
2 hours later (11:05am) Roadside Services Towing arrived and I was greeted by Bobby, a new driver and Dave. Very friendly, knowledgeable, and aware of the unique towing procedure for the MB cars.
They provided me a courtesy ride with the car as well as good conversation. This driver team was very professional and even the 'new guy' did an awesome job!
I hadn't heard of Roadside Services Towing before, but I would have no worries using them again for any of my collector cars or daily drivers.
Now AAA, they are a pain to deal with but Roadside Services Towing did a fantastic job, with quality team members like these I'm sure the remainder of the staff is top notch and squared away!
Thank you Bobby and Dave, it was nice to have meet you...A+ Service!
(side note: is it weird Michah has a bunch of great reviews from people with only 1 or 2 reviews, ever...hummm?)
The driver, Chris, was my savior today. He came promptly after I called & set up service. He was kind & willing to be of service even though the spare wasn't the right fit & also needed a jump start. He made my day by helping me with just taking the time to assess what I actually needed help with! I so appreciate it.
Micah saved the day. Literally had a driver drive right past us and continue on the complete opposite way, stopped answering phone calls, and went out to eat while saying he was on the way. When AAA decided to cancel and get me a different driver I got Micah and he was the best !! Fast, efficient, and very friendly.
I got the chance of working with Michah today ! Thank god for that because man I was in a jam when he came. He was the only person able to get my truck out of drive, and stayed patient through my whole hour and a half problem. He was super respectful & held great conversation. He made me thankful to have my membership with AAA.
The gentlemen Michah was very very professional , respectful on time and was extremely knowledgeable of his is Job. The entire process was very proficient. I would definitely recommend his services.
Michah was excellent. He was polite, professional and very friendly. I am very grateful he was the one to help me during an extremely frustrating time.
Micah was super dope ! arrived on time! was conversational. we even ran into a small issue and he kn ew how to get his hands dirty. highly recommended !
Micah was wonderful. Got to my car much quicker than I expected so he had to wait on me. He backed the car into my narrow driveway with expert precision so it could be safe at home until the mechanic shop opens. Great service on a holiday weekend!
Michah came out super quickly and replaced my tire that had a nail in it! He was friendly and professional, and I would recommend his service to anyone needing a sudden tire change! 5 Stars!
Nathan and Ashley came to give me tow, they showed up 15 minutes before their estimated time of arrival. I told them what was happening with my vehicle and Nathan was able to fix it on the spot, saving me from having to get towed at all. HIGHLY recommend this service!!!
Hands down one of the most professional companies I have ever dealt with. Very kind and Courteous. Went above and beyond when taking care of my vehicle and myself. Customer service and grade A quality work is what this company gives each and every customer! 100% recommend to anyone that needs a tow.
