What clients say about V J's Auto Parts in Biloxi (MS)
Didn't have the part but pointed to the one that did me. Richard and his brother (name escapes me at other store ) both were amazingly helpful very personable and knowledgeable thanks guys
If they had half a star or no star I would choose that option . We were completely screwed over by the prices this man gave us for a battery in my fiances car an we decided to give another try for a simple battery in a Ford ranger . Ended up costing me 400$ I started it and it worked to get it home then nothing since. Won't crank won't turn over.nothing. not to mention his sarcastic humor about the situation which helped none. I am disgusted by this place an dont recommend going here EVER for anything
This is one of the worst shops by far. Not quality work anymore. I’ve had several experiences with them . The first two jobs were ok but the current mechanic is sloppy and doesn’t finish the job the right way . I brought them a running vehicle and only needed a water pump installed. They did the job I payed them ,went to start it to leave and it hasn’t tun since . I spent over 1000$ . Save your money and take your vehicle somewhere else that knows what they are doing ! Now I’m not only out a 1000 but a 10k vehicle they pinched wires left electrical connections hanging on the belts and they don’t stand by their work!
Mr. Keith is a great man with a wealth of information and knowledge about the automotive industry. We bring our fleet of company vehicles here for services and have never had any issues.
Worst place to take your car to get anything fixed. Took my car there to get my brakes and rotors put on. I was on the side of the road within 3 days. 😥
Took my truck in June for possible fuel pump replacement. Cost me close to $600.00 and truck hasn’t ran right since. Replaced my battery which was a Diehard battery with a partsmaster battery.Truck wouldn’t crank and battery kept going dead. Mr Keith swore he had put a top of the line battery in my truck though. Now Dealership told me I needed at least 750 CCA and 850 cranking amps. The battery Mr Keith had installed was 675 CCA 800 cranking. Anyway bought a Diehard 850CCA 1000 cranking and no problems since then of course I’m stuck with the dollar tree battery they installed. Also beware mechanic is foreign and doesn’t understand English. This place is beyond horrendous more like a professional scam shop.
Took my car to them to have the alternator replaced. Was told it was a different part needing replaced. They replaced it and car did good for three weeks then went back to the same issue I had in the first place.
Was told that it ran good for three weeks so wasn't thier problem....
Heard owner laughing about it as he hung up the phone.
DONT take your car here!
Can't say enough about this place. Do not bring your vehicle there. Really,don't. Used to be a good place. But it has changed alot. I have heard nothing but bad about this place lately. Not doing the work. Charging for work not done. And using old parts, charging new prices. Don't do it. JS. Hope this helps you and save you.
I went to a few places up the road ( Knights , Joes) before I came to VJ’s. Keith has the best customer service and the best prices in town. He had the time to answer my questions and was able to work on my car the same day. I dropped my car off at 10am and was ready by 11:30am same day for a window regulator replacement. He is a honest knowledgeable business owner/mechanic. I’m glad to have found him since we are new to the area. I will definitely be coming back for any car needs I may need. 100% recommend.
Paid a lot less than what we were expecting and they fixed my ac on a days notice. We've had no problems and the customer service was amazing. Thank you!!! we will definitely be back.
I had a breakdown on my utility trailor that was loaded down and they had every opportunity to take advantage of me but they did NOT! They stopped what they were doing and got me back on the road paying way less than I expected. They went so far as to check and grease my bearings on the undamaged side to make sure I could complete my trip. I would recomend them to anyone.
Mark
Idk if they've changed but back in 2014 we went there for a simple oil change and they completely screwed up our engine. They may have drained the oil out but they didnt put oil back in, whatever they did made two of our pistons stop working and we ended up carless and having to buy a new car when our old car should still be running today.
Do not take your vehicle there. The mechanic is not any good an you will get ripped off. They do not repair what they did wrong. You will loose your money an have to take it to a another shop to be repaired. Just buy oil an put it in yourself.
It strikes me as a convenience boutique but not a serious auto repair facility. The mechanic, there is only one, at the Pass Rd shop wastes a lot of time at customer expense. I had some basic work done that took two or three times what was necessary. The parts installed were probably not over priced, but I will never go there again because of the mechanic’s considerable trial and error took hundreds of dollars to resolve. While I do not claim the mechanic deliberately inflated my bottom line, though he did, I can not recommend this shop unless you want to buy a spark plug or quart of oil and put it in yourself.
These guys were less than half the price to fix my AC. Took less than half the time I was quoted by the guy down the street. I bought extras in store and still came out cheaper. Great people. Friendly. A local company that brings great service to the area. They made a repeat customer out of me. 👍
Rip off I bought a fuel pump from there which was never used and tried to return it because that wasn't what was wrong with my car and they refused to refund the 268 I paid they have a 7 day return policy I will never buy parts from them again lowest price or not
Knowledgable and honest are two words to describe the individuals who own/manage/work at V J's.
I had a very good experience -- I typically do all my own mechanic work but didnt have the time nor tools to fix this problem. They knew what was wrong, asked before installing extra parts, and they have great customer service.
I have high standards for mechanical work and I would recommend them after my experience.
TLDR: Highly Recommend
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