All American Towing & Recovery, Inc. in
Biloxi (MS)

10/10!! I believe our driver name was chuck. Just amazing! Great service, fast, fair price. Talked to us the entire ride and was very friendly. Went above and beyond and even offered me a ride home. Couldn’t ask for better service. Thank you!

All American Towing in Biloxi, MS is money-hungry, insensitive, and completely lacking in basic human decency. After going through a heartbreaking loss, I only wanted to retrieve the belongings of the deceased from the vehicle — a request that should have been met with compassion and understanding. Instead, I was met with the runaround, delays, and zero empathy. In times of grief, no one should have to deal with cold and unhelpful treatment like this. Their actions showed me that profit comes before people in their business. If you value respect, compassion, and professionalism — look elsewhere.

I highly recommend them. They were super nice and super quick. Definitely reasonably priced. My husband got his big rig stuck and they got him out quick. I can't thank them enough!

From dropping my unit backwards and causing damage to telling us it would be moved onto our property as they dropped it over my property line and now want $1200 to fix the issue and move the unit 100 feet. Would not recommend for conex movement

As an operator to see another towing company running ambers blowing the air horn tailgating just being over all reckless just to respond to a PD arrest call. It is mind blowing they allow such people to operate there trucks. I would never trust them to handle any of my towing needs.

Mr Kent the owner is Fantastic!!’ As to the ladies that handle the office, their customer service is spot on. Well above for what I personally have experienced at other tow service providers.

A little while back, I called them and said I was stranded on a bridge and that I needed a tow but I couldn’t ever get the full sentence out before the dispatcher interrupted me and said they were getting another call in and that she’d call me right back and hung up the phone on me. Tried calling back myself but could never get through. Should’a done this review sooner as it’s been like 3-ish weeks by now at the time of typing this but I was just too pissed off about it to give a damn until now. I guess they didn’t have any available drivers and didn’t want to admit it? Don’t know but these people can shove a metal rod up their a$$es, and sit and spin on it for that. THANKS! For leaving me stranded in the middle of a busy hwy in the middle of the night!

Should be “Johnny on the spot” driver arrived before estimated arrival time. Hook up of my tractor and double trailers was fast, next thing I knew we were heading east to terminal. Driver(forgot to write his name down) was safe and we had some great conversations for an hr and half. Need a hook ask for this company in MS and surrounding areas

Called and requested a tow and was told a truck would arrive in 45 minutes. They finally contacted me after 3 hours, but I had already made other arrangements by then. They clearly don't need your business as it's not very important to them.

All American is outstanding!!! After a long night stranded in my RV on the side of the road, ALL American scheduled a convenient time for me, sent the right man, BRENT, sent all the right tools, and towed my 36’ Motorhome 2 states away with ease and care! Their number is in my phone…just in case forever! Thank you Brent and ALL American Towing!

I recently was sent down to recover a Tractor Trailer I was to be purchasing as a lease operator for a company I was going to drive for well things didn't work out as planned. I was left stranded with no way to go anywhere. Thanks to to your driver James he went out of his way by taking me to a hotel so I had a place to be until my family could get here to get me so I can get back home. James's customer service is is the very best I have ever experienced so if you're in a bind I would highly recommend this company for all your needs because I know they'll treat you right !!

Never even asked for my name or an ID like my drivers license or checked to verify that I was the owner of the truvk because I had a letter from the owner which was supposed to be verified before allowing me to pick the truck up. Then I realized they left the truck completely unlocked in the towing yard and had bags of clothes and a bike in the back I don't think it's right to just have people's stuff freely there insecured for someone to just take. However on a positive note they were very Cheap if your vehicle ever gets towed without your permission or it it has to stay for a few days it's less money that you owe if they take it here.

Don’t call them or think of it, they quoted me with a price as soon they got the truck on there position Mr, Kent start block mailing me, he was charging me for talking to him on the phone. I end up paying more than 10 times what we agreed. Worse people ever.

Recent car accident. Police officer gave me the name and phone number of towing. I called the number, person who answered said they did not tow my car. She identified being wrong towing company and immediately hung up on me (while I was trying to apologize explaining how I got their number). After being traumatized being hung up on so rudely was uncalled for.

Extremely ignorant office workers! They were openly racist and I’m glad that I recorded the entire incident. They also have a policy that’s not written and they became extremely defensive and rude when I asked for proof of this policy that they were charging me for and I only wanted the proof for reimbursement reasons and was insulted with racist remarks and much much more! DO NOT USE THIS COMPANY!!!

They towed my car for parking from 9AM to 10:30 AM in a bar parking lot where 10 other vehicles were parked on Sunday morning for the marathon. I will NEVER recommend this company. Looks like making money during a event in Biloxi is what they do best.

I gave 4 stars because the guy that assisted with retrieving my vehicle ( opening the gate)seemed as if he didn’t give a care in the world. The tow guy gets a 5 star. He was very professional and patient!

I will not use them again. They schedule a 8 o'clock pick up and the wrecker driver didn't get the call until after 8. Had to call them 3 Times-Dispatch morning wanting to know where the wrecker was. Had a appointment at the dealership and the wrecker didn't get there until 9. The driver was very friendly but still I would not recommend this if you need to get picked up by a certain time. Very unprofessional on behalf of the office staff when they cannot get the schedule the wrecker there in time when you schedule the pick-up 2 days prior ofpick.

I would highly recommend them. I had called another tow truck service and never received a call back after I was told they would arrive within two hours. I called this company and was told an hour and a half but he was there within 30 minutes. He was very professional and very friendly. Awesome service!

If you can avoid having your car towed to All American, DO NOT have them tow it. You will have to pay 175.00 to get your personal belongings. Just know my car was towed due to a car accident. And I was not able to get my personal item. They are notorious for doing that. DO NOT HAVE YOUR CAR TOWED BY ALL AMERICAN and tell the POLICE NOT TO CALL THEM

Jeffery was awesome! He arrived very fast and took care of everything. He even recommended a great mobile key service for my stolen keys that came end made my new key the same day! I wouldn’t go with anyone else for my towing needs! Highly recommend! Comedian Niki Coleman

All American Towing goes above and beyond doing a Great Job . Mr. Ken, is very competent and makes you feel comfortable doing the Job . They did an incredible job standing up our Huge Oak Tree. Give them a call for any job that is too big for you to handle, and I guarantee , you will be glad you did .

I have always relied on All American Towing and never been disappointed. They are a family run business that cares about their customers. I would recommend them confidently to anyone who needs towing services, no matter how big or small the job.

I have always used this company when i need something moved or towed. The Drivers are awesome. I have met all of them and they take great pride in their work. I will always recommend this company. Great Job guys keep up the excellent work. Be safe out there.

There is a driver named Donnie who works here who intentionally hit my dog while it was standing on the edge of the road on my private property, he was speeding down a residential and kept driving and I had to chase him down and he was not sorry or anything just kept saying “I didn’t hit her and I admit I wasn’t paying attention and didn’t feel or hear or anything” which I call a lie since I drive 18 wheelers. Called the company to tell them about their driver and no response yet from the owner who was supposed to get in touch with me. I am gonna make sure the whole world knows and keep the 1 stars coming in against this company until he gets fired or something is done! He will be filed against for wreckless endangerment and seems by other reviews that Donnie is not the best guy to be working their anyways!

Great service! I was on vacation in Biloxi and ended up having an issue with my car. I needed a tow, and All American towing came to help. Didn’t take them long. One of their drivers, Roy, was very nice and helpful. He was able to take a look at my car and give it a quick temporary fix, enough to get me to a mechanic so I wouldn’t have to pay for a full tow (which he could have easily charged me for if he wanted to.) I was lucky that I called these guys, highly reccomend!

They have the correct equipment for my needs, courteous staff, and helpful techs. Didn't give 5 because the driver took a while to get to us, but I understand their work load was heavy. All in all, great company