This rating is based on customer reviews, inventory size, pricing, and service quality
In Minneapolis, MN, DeShaun Towing Service shows mixed-to-positive sentiment: 73/100. Many praise friendly, professional staff, quick turnarounds, and good prices, often finding the right part and even help with installs. Common issues recur: disorganized yard/no computerized inventory, inaccurate online listings, a hard-to-find location, long phone waits/voicemail, refund disputes, and part-quality or pricing-transparency concerns; one review even alleged a stolen-part link—an outlier but serious. Themes suggest solid service value vs. serious complaints about organization and communication. Some reviews seem misattributed; call ahead to confirm stock and terms.
What clients say about DeShaun Towing Service in Minneapolis (MN)
Needed my car towed from a driveway to the mechanic. The dispatcher gave a fair estimate and the service was excellent. The car was moved out of a tight spot with no problem. Great team and great price.
Terrible dispatch service. I called for towing service and the dispatcher told me AFTER taking all of my information down that I would have to pay UPFRONT 100% of the cost without even being picked up. When I told the dispatcher I would not pay upfront without the tower being in front of me and my car & that I wanted to pay cash they said they don’t take cash but they’ll talk with the driver. Dispatcher got back to me and said okay you can pay “70% upfront 30% in cash when they get you” that was just ridiculous to me!! They attempted to find a driver that accepts cash after telling me they don’t take cash. No thanks, after trying to run my pockets expecting me to trust paying you 100% upfront without even being towed… I’ll take my chances elsewhere.
The tow truck took 4 hours to show up. When I called every hour for updates, they said they would call back and never did. Charged me $200 for a 2 mile tow. I suspect this company relies on people googling towing company and charging high amounts while outsourcing the towing to cheaper tow services and pocketing the difference. DO NOT CALL THIS COMPANY.
3201 Stinson Blvd NE, Minneapolis, MNTowing service
1218 Central Ave NE, Minneapolis, MNAuto parts store
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