Bobby & Steve's Auto World in
Minneapolis (MN)

Cars get checked out same day. Nicholas, Dirk, Dave were really helpful and informative regarding parts, labor and expenses. Prioritizing what should be fixed first. They send pictures to your phone or email. Free car wash

Great team and even better service! I always come here for my oil changes, and Braden is consistently a standout. He’s gone out of his way to help me multiple times. I really appreciate it!

I have always loved Bobby and Steve’s! I’ve never gotten bad service from them. They were very good about keeping me updated about my car and did only what was pre-approved. And! They have a great car wash..(complimentary with the service). Well, I’m back on another day. I love this place.. had a screw in my tire & said an hour wait..ten minutes later they had it in the garage! There’s a really cool waiting area up stairs. A 57 Chevy, restrooms, all kinds of food and drinks downstairs. Again, they helped me out of another tough spot! Thanks Bobby

This store is so nice, always well maintained clean and I have never had a bad experience with any employee. They also are very aware if you need something and willing to accommodate you.I have been there numerous times and they are always willing to help. Also love the home made food. I have a SA 3 blocks away but will drive the extra miles for this store.

The best part of a bad experience--having a flat tire in sub zero weather--was Mark--who arrived to tow my car after I called AAA. He was super kind and very professional. He followed up with me by text after taking my car to the mechanic of my choice. Highly recommend!

Terry from Bobby & Steve's Auto World was amazing. I requested a tow with my AAA membership when my car suddenly wasn't able to move & a lot of warning lights came on. When he arrived to tow my car to a mechanic, he figured out what was going on with it & did a trick to fix it. It hasn't had any issues since - and it's been many days since. He saved me a lot of time, stress, and money. I'm really grateful for his expertise.

They were out to tow my car within 10 minutes of my call. The guy was great…he waited until I was up and running on the roadway. Couldn’t have asked for better service.

Bobby/Patrick was absolutely an expert with driving skills. Came and got me from a garage and a very tight spot at 1:00 in the morning. Got me out of the garage and allow me to make a stop at the gas station! Even aired my tires up. Very professional and helpful and enjoy helping people. I definitely recommend

Demands backpacks be left by register or coke machine. Because they have cameras, this says to the customer that not only do they not trust those cameras for security (despite they use them for that purpose); but that they do not trust ANY citizen who needs to use a backpack. They are DIRECTLY accusing (without actually saying it) all of those with backpacks of being potential thieves with this policy. If they claim that your backpack is safe with them because they have security cameras, then remember they have this policy BECAUSE they do not trust their cameras to protect their products. And your backpack may be picked up and walked off with by anyone in the store. Because they do not keep track of who came in with it. By the time you discover it missing it is TOO LATE to get it's contents back. And all they can and will do, is offer apologies and probably state they are not responsible for it being stolen. So you are forced to trust those who will not trust you. Or boycott the place because of it.

I had a flat tire and the tow truck driver that came to my rescue was extremely professional. I had a great sense of humor and did not act like I impeded on his time or was some type of inconvenience. Thank you.

Your head of your towing department changed my flat tire. Was the kindest most friendly guy. Would recommend you guys to anyone. You have made a loyal customer thank you for everything

Got my winter tires mounted and balanced same day for $30 less than what another shop quoted. they didn't try to upsell more work, only what I asked to be done. 10/10 would use their services again.

Called AAA to get my car towed today and they sent Mark from Bobby & Steve's on Washington. He was great on sending me updates (half the time I've called AAA I don't get a text until they're there) and when he got there, instead of just towing it to the shop down the road, he decided to try the battery pack to give it a jump. I was pretty positive it wouldn't work because I tried using cables with a friend's car a few days ago but he insisted - and of course, he was right. Car started up and I was able to get to the mechanic shop. He even called me back like a half an hour later to make sure I got there alright. I grew up going to the original location in Bloomington and always thought they were ok, but a few years ago some friends had a really bad experience with some repair work there so I kinda wrote them off in recent years. Getting help from Mark really restored my faith in Bobby & Steve's. If they have a crew of people like him, they'd be the first place I'd take any vehicle.

The service gentlemen Julio? Was fantastic he was kind and helpful and quick. I appreciated that he was able to arrive earlier than I was told of waiting 2 to 3 hours it was only under 1 hour. I always appreciate Bobby and Steve’s yes we can attitude.

Came out to help with a flat tire I couldn’t get off. The driver extremely friendly and efficient! He was able to get the flat off and the spare on in just a few minutes. And despite it being 8 degrees outside, he had a smile on his face!

Deon and Tony are them guys!!! IVE NEEDED TWO EMERGENCY tows And they have done them expeditiously fast like crazy fast and one that was a snow emergency and they were on it like amazing service all around I can’t thank them enough if you need a tow they got you!!!😅😅😅😅 this is how my car looked and it wouldn’t start at all and you tell me you tell me the problem end up driving it to its correct spot and there was no issue parking and driving it!! amazing job guys 10000/10 amazing!!

Great experience, as always, from their AAA-affiliated roadside assistance. I was locked out of my car, and the BSAW rep, Sean, was able to quickly pop the door open and get me on my way. He was communicative, professional, had a friendly demeanor, and he knew what he was doing. (And he was easy on the eyes)

I had Bobby & Steve’s towing service come to my location in Minneapolis and bring my truck to a repair shop in Burnsville. The tow truck operator was very good with taking his time to load my truck on the flat bed and securing it. His name was Sean and he was polite and friendly. The only draw back was the amount of time it took for a tow truck to reach me. AAA said 60 to 90 minutes. The first tow truck that showed up was called away to an accident on the freeway and said another tow truck would have to pick you up. The second tow truck showed up almost two hours later, but he did show up. Just happy to get my truck to the repair shop

I just want to start off by saying, Jacob from the Minneapolis Downtown location, you were the best driver ever!! You were talkative and kept it fun on the drive back with my car tonight. Exactly what I needed after waiting off the highway. Took a little long but it was also rush hour and did their best. Thank you for your help!

The driver called in another tow to get my car from a tight spot, then loaded my car into his flat bed. Drove home legally and unloaded my car to where I asked. God bless you man!

1:00 am, we had just gotten our wedding decorations packed up after a perfect wedding. Exhausted from a long day, we said our last goodbyes, sent our friends on their way, and our car would not start back up! Made the call to Bobby and Steve’s for a jump start and Pat was on site in about 30 mins, got our car jumped in a flash and we were in our way home. Pat was so kind and we just felt so relieved to be rescued. Turns out my battery was exactly 5 years old, I replaced it myself the next morning. I don’t know what we would have done without Pat and BSAW. Thank you for rescuing us and saving our wedding night!

Great response time ...driver was a professional clearly. His name is Terry Amazing help in the time of need Got to a tire place....got helped there and back on the road and back to work Thank you God Im so grateful for Everything If you need a tow ...CALL BOBBY AND STEVES ..THEY GOT YOU 100%

Towtruck Driver kept me informed of his arrival. Worked quickly efficiently & solved a winch problem - cable was bound up but he had it unnjamed in just a few minutes. Friendly courteous. Transmission was dead so he couldn't position car toward ramp but he figured it out. I steared and operated the breaks while he creativly winched it into position to line it up with flatbed ramp. I appreciated his professional experience. Cost was covered by my AAA membership.

I’m very glad I chose Bobby & Steve’s for my towing needs. Patrick was professional, careful, and skillfully navigated my pickup truck out of a tight office building garage with minimal clearance and sharp corners. He then transported it safely home without a single issue. While I wasn’t thrilled about needing towing service, I was extremely impressed with the excellent care provided and the upfront pricing.

Dan was a great guy. The whole process from beginning to end was 18 minutes He towed my Range Rover (only mentioning because it’s a tough tow and a lot of people don’t know how to tow them correctly) from downtown Minneapolis on a busy street in the middle of a Saturday night as graceful as if it were an empty MOA parking lot. Totally kind and respectful. I’d definitely go grab a beer with him any time. Top notch all the way!!

Great towing experience from our tow expert Terry! This guy took care of everything and was nice! I would recommend him for future tows. Terry if you see this have a good day man!

This place is awesome!!! I was in Minneapolis for a conference. From Detroit, so had a rental car. Tire super low, late for an appt. They took a look, realized the tire could not be patched, then put the spare on for me, so I could go exchange it at the nearest rental office. These guys didnt charge me a thing. OVER and ABOVE what I expected in times today. Very thankful to this place, and the guys working to help out a visiting Michigander. Thanks gentlemen!!