Duke's Cars And Towing LLC in
Minneapolis (MN)

Do not use the Bloomington location - I brought my car in to have brakes installed. They installed the brakes improperly, they made terrible noise for 2 days after. I went to two external mechanics and they confirmed these brakes were not installed correctly. I tried to contact this Dukes place twice on the phone - no answer. I finally got a call back two months later after I dispute the charge. Now they’re asking me why I didn’t give them a chance to remedy the situation ! Maybe it’s because they didn’t work the first time and then you didn’t call back. Extra bonus - the mechanic spoke zero English..

DO NOT BUY ANY CAR FROM HERE- i bought a car in desparation last year from dukes establishment, already filled in title( i thought it was ok for dmv) come to find out they wrote some anonomys name on the title, when you try to unlock the doors with the key, duke shows how you have to wriggle and jiggle the key ( didnt work at first and didnt work ever again) after i realized im ok with the lock not locking ( i bought a bar for my steering wheel, so they cant steal the car, but they frequently came and stole things out of my car) when i asked to to please help me get the title out of this weird name- he said i have to get expensive insurance and figure it out, and left me - i went to get the vehicle registered and becasue duke never produced the person i bought the car from - i do not have a title and now im trying to sell the car, if i cant get the title i will but out all the windows and tires remove every part i put in it destroy the engine, battery and gasket and leave it there for him to sell--- point is he is shady his business is shady and that SO CALLED barely espeaking english woman in the front, you are all very wrong the the business practices you should be ashamed of yourselves---- doing business here is a wash -- - if i could leave negative 5 stars i would BE WARNED NOW

unsafe drivers. Truck turned left on a red light, pulling in front of 2 lanes of traffic that had the right of way. Tell your drivers to do better, your drivers will cause accidents.

Got me a tow in less than 30 minutes. Average price and Carlos was fast.

I absolutely will go back here again. I went there at 9 am it was really busy and Vanessa works in the office and she is so wonderful at trying to save you some money. As well as answering phone calls and questions from staff and customers. I called this company at 1 am to come unlock my door and they were there in 40 min. Duke is really nice. The workers are cool they speak to you when they come into the office . I liked that. I am an African American woman and sometimes you get all these things that need to be done and it’s a ton of money. That did not happen today, I was impressed that Chico had not eaten all day and worked on car after car, it was 3 o’clock and he still took the time to bring me in the garage and show me my car issues. I thought I had an issue but he showed me my car was safe to drive. Checked my oil and everything under there.

I like this place and the fact that I can get it done in the same day is great, they are always nice

I took my vehicle to get tinted at Duke’s Cars and Towing, 520 E Lake St, Mpls. I have been going there for years! I finally decided to get my 2024 Cadillac tinted. I could not believe my eyes!! The tint specialist and installer, Emmanuel, who is a young man, did such a PROFESSIONAL INSTALLATION, and I was overwhelmed with his service!!!! I will definitely use this service for all my tints!!! He also left me a care package in my vehicle and made me feel like we were friends always! Thank you so much Emmanuel for a job well done!!!!

Great service, needed something welded on my truck for an emergency repair, they got me in right away and charged a very fair price for the work .

I've had a couple of tows from the same driver due to my car's transmission being impacted with the cold snap of January. Duke's has been fast, courteous, and affordable each and every time, plus the driver knew me by the second tow! I highly recommend them and will keep them in mind should I need a tow in the Twin Cities.

I blew out a tire right on 35W south of Minneapolis. Was a really bad spot on the freeway. I called them because they were local in hopes that they could arrive quickly. And they certainly diid. Driver was very kind extremely helpful and I rode shotgun back to their shop. My tires had an odd size to them and it was an AWD. They did not have that specific tire available right away.So they brought me to a tire shop just right around the corner and I got taken care of by them with their inventory. Just really being helpful looking out for my best interest with the Tow Truck driver. Wish I could remember his first name - but really great guy and helpfull!

Great service, arrived quickly and got my poor ride somewhere safe. Thanks again!

They left a business card on my car saying that they “pay good money to buy junk cars” alluding to my car being the “junk” in this case. Well what if I told you that your business is junk and to fix that instead.

No good experience. I called early to see if they towed, and they said it's was going to take one 1 hour to get their I agreed, but it took 3 hours they still got my car to there garage while loading up the car I asked them to be careful because the wheel area has sensors and the tow truck employee didn't care and when he broke the sensor he said that he didn't brake it that I broke it because the wheel was popped and that's the thing I only called to get a tired change not a sensors issue just simple tire change nerve come to dukes they over pirce and take at advantage and they take least 6 hours to fix simple wheel and sensors even they said it's a 4 hour fix

Vanesa (office woman) and the team at Duke's, in my experience, have ALWAYS been professional, efficient, and fair! The mechanics have always done their best to get me back on the road!! Thanks y'all

They are very friendly and they get the job done I even got a bottle of water. Seriously they work together and they work together well I would recommend them.

I broke down on our way home on a Sunday. They towed my truck, and gave us a ride to a hotel. Truck was fixed Monday morning first thing and it was $500 less than the origional quote. They could have easily taken advantage since we were stranded and couldn't go home until they were done, but they were honest and fair. I can't recommend them enough.

I’ve been here quite a few times and have had many different types of experiences. They can be a bit unprofessional at times but overall they get the job done for a cheap price.

Super slow service. Said I would leave my car at a laundromat parking lot and then the person over the phone tells me to call another person for "pick up". So I called the number and I get really bad manners from the person who picked up the call. Said it would expect 45 min till they can pick up my car. Hell I waited almost nearly 2 damn hours. Don't waste your time and money on this kind of service.

After waiting over an hour for my insurance company to find some one to get my car unstuck, they found Duke and estimated it would be 30-45 minutes more until he could get to me. He showed up within 10 minutes and I was unstuck within 5. He was very friendly and had a great attitude. Was so relieved after being trapped in a dark parking lot for 2.5 hours already.

It was supposed to take two weeks to get my vehicles repaired but ended up taking more than six months. These guys lied, played dumb and “went on vacation” for weeks on end. Meanwhile the body on mv vehicle was severely damaged while in their possession and parked on their lot and they refused to take respnsibility for the damage. It was obvious that they were not carrying the insurance that they are legally required to carry for such an incident. Spend your money elsewhere.

The owner and his driver went to great lengths to recover our Yukon XL. Our vehicle broke down in a parking garage with EXTREMELY low headroom. Nobody else in the metro would touch it. These guys thought outside the box, developed a plan, and executed it perfectly. They were fast, friendly, and got our vehicle to the dealer in a timely manner.

This is about 6-months late of a review - but the fact that I remember Duke's towing after this long is a testament to how good they are. The gentleman who helped us (I wish I could remember his name!) was so friendly and quick to help. It turned what was a terrible situation where I popped a tire and was on the side of a busy interstate, somehow into a decent one. Thank you so much for the quick and friendly service!

if you value your car do not take it here these people are the worst i have ever seen SCAMMERS they charged me 270 dollars to change spark plugs and two coils car ran few weeks and then stopped took to a different shop they never changed the plugs. really PISSED me off i go back guy swears to heaven i,m lying what a joke . i wish i had the receipt but lost it . can,t sue. if you,re smart stay far away i do not see why the city lets them operate a car is as dangerous as gun if it is not fixed right.. so ask the city of minneapolis why these people still have a right to operate. they have alot of bad reviews. very DANGEROUS?

My insurance company said they would be out in 3 hours to pick up my R.V. They made it out in 45 minutes, which was awsome because who wants to be waiting for a row for three hours.

They were fast, professional, and funny. But they put illegal tint on my windows. Over 200 dollars in tickets. And the cost was under 200. Tint guy said he's been doing this for several years. But sold me tint that I've gotten pulled over for 3 times.

I went to get my tired fixed. Charged $17 and didn't do anything to it. Prejudice and never knew it. I've had major work done on my car. Employee told me Jesus has nothing to do with it. I told him that Jesus is the nucleus to everything that concerns me. Smh. He told me he goes to church. I told him that his fruit was unprofessional and if I go sit in a garage that doesn't make me a car. I asked him does he really believe he's a Christian, if so, the love of God is wide and deep, not narrow and shallow like his behavior!!! WOW!!!

Poor receptionist quality, very rude. Doesn't even greet you. Mechanics are few but one of them a skinny guy he's very charming. Probably the only one that greeted me.