O'Reilly Auto Parts in
Minneapolis (MN)

My car battery died, and I called and spoke to Anthony, he was very knowledgeable and helpful and recommended some different price range options for me and explained which one would be better for the cold. He then installed the new battery for me and removed the old one to be recycled. His two teammates as well were super helpful when the old battery was difficult to get out. I would’ve really struggled to do that by myself so I’m enormously grateful to all of this team for being so helpful and fantastic and kind.

Horrible location put up some signage

I only use O'Reilly's for all my car and truck parts. They have always have been good to me. The right parts everytime.

Don’t waste your time going to this building it’s not a real store the address brings you to a old building

Perfect service,I will never go anywhere else except O Reilly's !

Great group of Men, who are very patient and knowledgeable, also professional in what they know and do. Willing to provide you the help and tools to tackle any problems you have with your vehicle! Ty Justin!

I love this location. Everybody is always helpful and if they don't know something, they know who to ask. The also have good senses of humor along with being extremely helpful. Nice tool rental program too.

Had trouble finding the location, and once I finally did, was unable to get the parts I was looking for. Staff seemed annoyed and inconvenienced by me. Eventually I was informed that this was because this is not an O’Reilly retail store (although they can handle some retail orders) but rather this is a supplier for the retail stores in the metro area. Perhaps adding this to the Google posting would help others not end up here on accident.

Great service to someone who knows very little about cars or engines. Thank you for guiding my journey in the car repair world!

Stop by a few days ago to recycle oil, and was treated rudely by Kevin, who acted like I was a major inconvenience. Previously, Kyle, part of the management team, provided outstanding service, and went above and beyond to steer me in to find this difficult location. Would strongly encourage O'Reilly's to come up with better signage, as I trust many trying to come to this location, simply give up. Prices are noticeably higher than many retailers, but this Merchant does offer a 10% military discount, which helps offset some of that cost. Check it out for yourself, and note the picture I attached, which shows the not so prominent entrance.

Staff were helpful and friendly when we called.However, when we arrived, they were not. This site was very difficult to locate as it is part of a very large complex.

Circled the block several times and couldn't find the place, but from checking the other reviews it seems like it has a similar degree of signage to a CIA black site—which is to say "none whatsoever". Never made it here but it's pretty funny so I'm rating it five stars.

Really hard to find. Google maps did not do a great job leading us to this store. I called the store to get directions. The person who answered gave directions. They were very friendly and kind. Helped me with the questions I had as well. Here is a video to help others find it.

Absolutely impossible to find, Google Maps won't get you there, it's not even visible from the street. I eventually found it by reading these reviews! Even if you're right in front of it, there's no signage, just an unmarked door in an unmarked building. The part I needed showed as "in stock" on the web site, and at the counter display; but after 10 minutes the clerk came back and said they didn't have it. This store is a bad joke. Zero stars.

I wish I could give this place 0 stars. The location was so hard to find to begin with and when I did find the place, the hispanic worker was not wanting to help me at all. Without even bothering to check my battery, he assumed that the alternator was the issue. I asked him to please check and he refused to do so and kept blaming the alternator. I went to a different O’reily’s and they said it was a bad battery and replaced it for a new one. I wasted my time and energy with this location!

Store is hidden away with no clear signage where it's located. Google maps doesn't take you directly there. Once I was inside, the store clerk (larger set Hispanic guy with multiple ear piercings) was very rude and unhelpful. Said he couldn't install my wiper blades despite it being directly advertised in store that they do installations for free. He said they were too busy while I was clearly the only person in the store. Save yourself the annoyance and go to a different O'Reilly store.

Have been getting parts for projects .. For years... Historically excellent and friendly parts technicians... Last two visits there are all new staff?? Going through some growing pains...?? The new manager is not a people person... I Found a new supplier in Ellsworth... Clarification: store location is River falls, WI

Went it to buy a taillight for my car. As I was being helped, two employees at the front desk were arguing with each other and cussing....um ok? I wonder if they normally do that in front of customers. They had the part I was looking for, but yikes...don't plan on being here again anytime soon

These people are the best ! I am always happy when I shop here. Recently I bought the dent puller they recommended. For $10 I couldn't be happier with the results.

Great customer care. Christopher was not only knowledgeable, and professional he had great customer service! He helped me by putting in my windshield wipers with a smile. Sure wish more people were like that!

Glad this location had my White Diamond touch up paint for my Cadillac. Checking out was a little slow - only one employee at the register and 5 people in line. But another employee finally came up and rang me up. All is well. Thanks!

Went in to get new wipers, got great advice and installed them in seconds. Autozone was being rude and didn't give me good customer service so I came here, but now I'm converted! Shout out to Derrick who was super helpful and kind. Awesome job O'Reilly.

The dark skin guy that works there always go above and beyond to make sure I get what I need everytime I'm here. Hands down the best customer service in any auto parts store!!!!

I came to this store in October and was assisted by Tomas. When I tell you this guy really went out his way to help me find the right part for my car. He also helped me put antifreeze in my car. Although, this place is really busy I love how you guys really care about your customers. Thank you! O’reily.

A helpful sales associate assisted in finding exactly what I needed (headlamp bulb) and provided recommendations for installation. Good hours (open late) Easy to find. Cramped parking lot, would recommend parking on the street.

Had parts but was a little arrogant about suggesting what model or options my obvious never Police package equipped Mercury might require. Also after spending over $300 and being very careful to provide rewards member info was never given credit for purchase, resulting in not receiving my coupons. His lack of information on my missed rebates of potential $100, disappointing as well. Keep it local, trust your home town oreillys with built relationship's to follow up on what can be done to fix it.

My girlfriend and I had a bad weekend with her vehicle and got some experience with both O'Reilly and a competitor . The difference was night and day. The people here were helpful and knowledgeable, and Conor stayed well past the end of his shift making sure we were able to get back on the road. No drama, no upsales, just rolling up their sleeves and getting the job done. Thank you, Conor and O'Reilly. You've earned a new customer.