Called for a tow for my husband's truck that had plow on it. They were there within 15 minutes! AND had it loaded quickly and down the road - great place to work with - worth paying them instead of waiting around for AAA. Would highly recommend and would use them again in a heartbeat. They saved the day! Thanks Southeast Towing!
Got in a car accident in cottage Grove, they towed my car. They were extremely helpful during a very stressful event. Andrew was very professional and I derstanding. The whole crew there seems to excel at customer service. I'll be calling them if I need a late night tow. Thanks again for your help.
Great experience! The towing company arrived quickly, was professional and friendly, and handled my car with care. They made a stressful situation much easier and the pricing was fair and transparent. Highly recommend their reliable and efficient service!
South East towing were prompt and polite...they worked with me on a insurance issue and considering why you had to use them made the experience tolerable.
Excellent service! They had a truck out to me within 10mins of my phone call.
My driver, Logan, was exceptional and very professional.
This was a very pleasant experience, and I would recommend Southeast Towing to anyone looking for towing services.
I will definitely call you guys as my first choice next time I need your service.
This was one of the worst experiences I’ve ever had with a towing company. The driver, “Logan”, was incredibly unprofessional and rude. Instead of communicating with us respectfully and courteously, he displayed an unnecessary attitude for no apparent reason. When we asked simple, reasonable questions about why the price was so high compared to the distance, he refused to provide any clear answers or show any empathy. Instead, he continued to be dismissive and unprofessional throughout the interaction.
If you value good communication and fair pricing, I strongly recommend avoiding this company
This place is awesome had my car towed last week by Logan and he was so respectful and polite, They made everything so easy for me! Thanks again Southeast
Thanks to Tyler Sammy & Andrew for going above and beyond 6/5/24 I was having such a HARD DAY TRYING TO GET MY CAR OUT THE TOW and changing the tire and thanks to them as a team for making this happen thanks a lot 🫶🏽🫶🏽💯 literally a blessing
Horrible customer service. Representative name Tyler was extremely rude when I inquired about my car. They’re clearly interested in taking money from people because they only allot 2 hours to pick up your car - between 12pm and 1pm and between 4pm and 5pm.
Wonderful experience they are so nice here. I felt so bad because one of the lovely women working there had to deal with so many angry customers and she handled them with such grace. I definitely want to warn people (since I'm sure the business can't stick up for themselves and stay professional) that some of these bad reviews might be people who got themselves in these issues... i.e. the man yelling because the police seized his car because he was drunk driving.
My husband's car was towed there and spent 2 hours on their lot. We were charged for two tow destinations and a full day of storage when the vehicle was o ly there for 2 hours. They broke his car key and tried to tape it up. When he brought it to their attention, they said it came in like that and it's his problem. Then they threw the keys on the counter. I would give their service a -5 star review if I could. They were rude from the moment we walked through the door. Rock bottom basement service. Stay away from this place. I wouldn't recommend them to my worst enemy.
Had to get my vehicle towed. They had great prices which is why they will be my go to tow company from now on! When the driver picked up my vehicle it went smoothly he knew what he was doing and that means alot. Thank you.
After this last big snowfall, my low-sitting Civic was absolutely not going anywhere. A flat tire also didn't help, and I really needed my car moved out of the lot so it could be plowed. The lady that I spoke to on the phone was extremely pleasant, and assured me that she would try to get someone to me asap, but with no guarantees due to the massive snowfall.
Well, they came through big time! Not only did the tow truck arrive hours earlier than initially predicted, but the driver (sorry I forget his name) was very efficient and obviously knew his equipment. He even gave me a ride to the tire shop where I wanted the car delivered, and he was a decent guy with solid conversation skills as an added bonus!
To top it all off, given the weather and road conditions, the price of the tow was very reasonable and the whole process was as painless as I could've possibly hoped for!
Well done, and thank you Southeast Towing!
Hey guys this morning I had a super bad experience from Gary's towing service based out of Maplewood. The man was super rude and treated me like dirt. I was in a pinch trying to get my vehicle to the shop and now due to Gary leaving me high and dry I was in desperate need of help. I called southeast towing and they we kind and reassuring and would at least give me the best possible outcome for what I needed. The service was amazing. The lady on the phone said it could be at most 2 hours and they would work with my time frame. Literally 40 minutes later Nicholas called me saying he was 8 minutes away. He pulled up with great confidence new exactly what to do treated me very well. Made the job look like butter and did it all with a smile. Nicholas was incredible an I know I won't be calling anyone else for tow services cause an experience like I had today is something you'll appreciate forever. Thank you southeast and Nicholas for such great service provided.
Provided a prompt roadside rescue for a disabled SUV. Price was very reasonable and was precisely what was estimated during my initial call. Mechanic we dropped car with spoke highly of them and indicated they had sufficient trucks and drivers ready to go that they were a preferred service for the shop.
Was involved in major accident on 494. Tow driver was nice and explained what would happen to my car. Of course after an accident you forget things from the shock. The next day called the office and the lady was so kind and explained exactly what would happen going forward. Completely understood that right after an accident I was not able to remember exactly what the tow driver told me. You often don't get a choice of towing companies but if/when you do I would recommend Southeast.
300LB baby faced guy went by his rules not the state of Mn. When it comes to proof of insurance in Mn when you purchase a new or used car. If you already have auto insurance on a car and you purchase another one so you can have two cars. Well you don't have to call and add the new car the same day with the insurance company I have and I am automatically covered for both autos.But not according to the man at southeast towing. I think he just wants me to pay for another day at the impound lot. That should be illegal but according to him he's the boss and if I want my.car I better go put insurance on it and he wants proof of it. Even though I already have it .
I can't remember the driver's name, it was a unique name, anyway, he went above and beyond the call of duty. He was there 30 minutes before anticipated time. Here was kind and helpful and very professional. Thank you so much for everything. Best experience I've had with a towcompany.
This place is heartless. My belongings were inside our rental... In addition the cashier refused to give us our key fob to our BMW that was needed to move our second vehicle on the street. Meanwhile my boy friend had to wait for hours since I the primary renter of the vehicle was not able to remove items inside the budget rental -- hours had passed and my boyfriend was robbed while waiting for roadside and the necessary key fob.
Super friendly staff. Called for a tow and was told within an hour and a half and they ended up coming in about 25 minutes. Could not have asked for a better experience. when my luck was down the driver cheered me up with his awesome attitude. Thanks south east towing
After my insurance company tow provider fell through I called Southeast who quoted me a fair price and estimated 1 hour. The driver showed up in 10 minutes!! He was very nice and professional. Awesome service!!. Thanks!!
I've had to deal with a couple different Tow Companies, and several times have called on the good people at Southeast Towing, and have been thoroughly pleased every time, and compared to a few of they're competitors, they are more readonably priced, but what I liked most is how friendly, nice and very helpful. I will continue to call on Southeast and will and have referred them to family and friends
Car broke down this morning near major highway. Called the folks at Southeast Towing and they showed up in 30 minutes. Drew was fantastic. Thanks Drew again. Keep on the good service ✌🏾
they support the cops that forcibly rob and steal from us, then they claim that they are doing us a service. Rundown shabby road filled with cracks and decay, filth and grime. PEople there have fat-black beady encircled eyes from dining on rotten flesh. they steal and lie and will stab you in the back in a heartbeat to earn a few pieces of paper, They will even take your items and sell them and they think its the natural law and they are in the decent moral compass. everyday that they take in your car that the police gives them they charge you more money for something they stole in the first place. almost as bad as the federal reserve itself
Jim was my guardian angel! Best service, nicest person, honest and wasn't freaked out when I started crying! Thank you from the bottom of my heart and I recommend this company 100% thank you thank you thank you
I had an excellent experience with Southeast Towing. The whole process was very smooth, accommodating, communicative. I want to start out by saying that Jim was one of the nicest people I've ever dealt with as far as towing companies/employees go. Definitely calling Southeast again if they are staffed with people like him.
I called around for a few price quotes last Sunday morning (6/5/16) for an approximately a 10 mile tow from Hastings to my house. After calling a few companies I called Southeast and talked to Jim; very friendly guy. Told him the location of the vehicle and where it was going.
After discussing when they would be able to send someone out; the timing did not work at first (I had a few errands to take care of.) Jim stated he would save my information and call back when I'm ready.
Jim actually picked me up from my house, towed the car and helped push it into my garage. On the way to the drop off site my hatch flew open (project/ craigslist car) and the back windshield cracked. This was not his fault at all and I told him that.
After dropping the vehicle off Jim felt so bad about the damage that he was not going to charge me at all. He would not even accept a few bucks for his trouble or time; just give them a call next time I need any towing service.
I will definitely give these guys a call again and highly recommend this company if you need a tow in the southeast metro area.
Website