What clients say about BMR Parts & Marine in Burnsville (MN)
Purchased a remanufactured lower unit from this company in November 2024. Was installed on the boat and sat in a garage all winter until May 2025 when I started using the boat. The lower unit blew up on me by August 2025, only 4 months of use and less than 100 hours on the motor. I understand it is out of the "6 month warranty" period from date of purchase but clearly something was not done right and the company will not do anything to make the situation right.
I bought a new Yamaha from BMR. James was excellent showing me the operation of the new motor. I would recommend if you are looking for a new motor or repair.
Had few issues with my lower unit. I feel James and his crew did me right. Feel he was very far and honest with my situation. If totally recommend bmr for your needs
Watch out! This guy will try to scam you the first chance he gets, profanity from his employees and tried to charge me $265 and said he had to clean my boat before he worked on it. Said my boat was too expensive to fix and then offered me $2000
To keep it, tried to scam me from the beginning customers beware!
Lower unit went out last year taking out the power head. BMR worked with me last year to figure things out. They were a big help.
Early this spring BMR repowered my boat and replaced the junked 50hp Evinrude with a 60hp Suzuki. It has been running flawlessly all summer and is even quieter than the old one. Greatly appreciate BMR Parts & Marine and their customer service
Absolutely awesome staff! This year, my boat ran poorly as soon as it was in the water for the first time. I called BMR and ended up talking with James Sr. (owner) and he helped to troubleshoot various options that could be causing the issue. I was disappointed I needed to take my boat to the shop but James and his staff handled me very professionally. After getting it back in the water, it still was running poorly. James walked me through some other options that may have been causing the issue. Finally, James came to my house to see and hear the issue I was having when I ran it. While he was here, he both saw and heard the issue. Unfortunately, the boat had to go back in - no problem this time. After two days, I got a call from James Jr letting me know they found the issue and made the repairs - a fouled plug!! They replaced all the spark plugs and ran it and the issue was gone. I picked it up and put it in the water and sure enough it worked fine! This whole process - lasting about 2-3 weeks was frustrating for me and also for James Sr as the issue could not be identified. That said, the whole thing was handled VERY professionally. When I was ready to pay, he said no charge!! I was floored. This kind of service and 'partnership' is almost unheard of these days; I'm grateful to have found one of the best! I 100% recommend BMR and the staff there! Thanks, guys!
The crew at BMR were friendly, fair, and respectful, even after the transaction, something not often found in the sales industry. If you’re looking for help with your boat, I’d start there.
Bought a used outboard about a month ago from BMR. Feel like the pricing was fair, staff was honest and helpful. Motor runs great! Sr and Jr were very helpful when it came to decision time regarding my purchase. Awesome people to work with and would be happy to make the 1.5hr trip again
In no time, had the outboard mounted and back on the lake! Great experience with the sales staff led to a great time on the lake making memories with the kiddos!
If you're in the southern Twin Cities metro area don't go anywhere else these guys are unbelievable they're friendly their professional and I just bought a used boat from them and had him swap Motors and he treated me like I was their number one customer I will make sure everyone I know I will refer to them but before you go somewhere take a look at these guys I have a feeling they're the best at what they do
I rarely write reviews but really felt like these guys deserved some recognition. It shouldnt be rare for a business to take care of the customer, that should be the norm, but it seems like that is now "old school" thinking.. NOT HERE! MY only wish is that all businesses operated this way. They really take care of the customer. I made a significant purchase here and from the initial inquiry, the first visit, subsequent visits and a continued relationship these guys did everything perfectly. Excellent quick responses, honest upfront (that should go without saying but for some reason sales people always make my guard go up) great patience answering questions, thorough in everything they did, never any hard sales tactics or pressure, just good old fashion straight shooters and it was honestly so refreshing. They really went above and beyond. I felt like I was buying from a small town friend/shop and that is extremely rare these days, the entire experience exceeded my expectations and was actually enjoyable! This was my first time doing business with them, had never heard of the place before honestly and they now have a customer for life for anything marine related. If you are reading this and have been to other places, give these guys a chance, Im confident you'll see why they legitimately EARN your business and that isnt just a cheesy sales slogan here. Thanks again to BMR for an experience the way business SHOULD BE done. I 100% recommend BMR
Very Helpful. They have the parts you need, and used part options as well. They took the time to research and assist me with some hard to find parts while repowering a pontoon. Boats are always a project, check with BMR before anyone else.
I bought a motor here and am absolutely happy I did. I've had a great experience and would definitely do business again if I ever needed anything. They were very willing to help about anything I had questions about. I can't wait for this season, the boat now runs fantastic again.
Couldn't have asked for a better experience. Super knowledgable and walked me through everything I needed to do with my new motor. I'm confident now if I ever run into issues that they are there to help.
Amazing people to deal with, extremely knowledgeable and helpful, had my part delivered to Canada within 24 hours and less expensivethan dealers in Canada. Great experience
This is one of the very few places I proudly send people to and advertise with their sticker still on my motor.
They are outstanding professional honest people.
Awesome customer service.
On the phone or in person if they don’t have the answer they will find it and get back to you.
Got the run around from multiple places then found BMR. They did a great job, quickly and professionally...especially appreciated Carla's help, thanks so much
Ordered a remanufactured Volvo Penta Dps lower unit. It was packed and shipped professionally and quickly. It is installed and works great. It was a big savings over a new one. I would recommend BMR to anyone.
Andy Hatton
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