What clients say about North Imports LLC in Burnsville (MN)
Vlad was very helpful and very friendly. I told him what I was looking for and he gave me a recommendation that found the perfect car for me. Great experience
It was a great experience overall they were willing to work with me throughout the entire process and were patient and understanding. The nicest thing about the entire experience for me personally was that I wasn’t approached while looking at vehicles. I was able to take my time and look at the vehicles I wanted before going inside and asking questions about the vehicles I had interest in. I highly recommend coming and taking a look.
I have bought two Subaru's from North Imports. Each purchase with Vlad or Arseni have been great. I always have the cars inspected by a third party mechanic, and each time the vehicles have had no found mechanical or issues with the repairs made prior to sale. Each time, the mechanics have found factory parts used to return the vehicles to their original condition. I am very pleased with my purchases and how this group stands behind their vehicles
Did everything over the phone via text so I didn’t miss a minute of work or family time. The banks were being slow but Arseni worked tirelessly to get them to move quicker. He always kept me in the loop of what was happening. The secod everything was ready for me to come in and sign I went out there and was in and out.
North imports is a great place to buy a car! I just left with my new car from them and am so excited! They did very good with helping answer questions/explaining finances.. etc. I would definitely recommend!
I purchased a vehicle from North Imports around 9 months. I had a deer hit me and discovered some parts were not correct.
These guys didn't have to do any thing. I bought as is, and no option but to flip bill.
The owner stepped up and reached out, and offered to cover the costs. Offered an apology, and due to circumstances (which I believe to be true) the people that had done this, were no longer employed with them.
Thank you North Imports for following through. I really do appreciate integrity. You guys showed it here.
Jason
I had a fantastic experience purchasing my here! Vlad was professional, transparent, and didn't pressure me at all. The whole process was smooth and surprisingly fast. If you're looking for a stress-free car buying experience, this is the place to go!
Found this car online, Vlad was terrific, Alex started our process and we finished with Vlad. Super easy process, very nice and all around very happy with my Infiniti! Thank you!
The guys were great! Female buyer and never felt rushed or like I was being taken advantage of. Will definitely come back when looking for another vehicle.
I bought a Ford C-Max from North Imports LLC. My experience was very good. Low sales pressure. Very up front explaining salvage process. Came away with the feeling they do the best they can to help ensure the vehicles they sell have the best repairs possible done on them and try to test drive them thoroughly. They encouraged me to take my time test driving also and to look the C-Max thoroughly asking any questions. Nice not having someone pressuring you to buy or sell you extra services.
Great dealership! Friendly, knowledgeable, and helpful staff. We had a great experience purchasing a car here, with Arseni's help. Quick and easy process. :)
I recommend checking out this dealership!! In March 2025, we bought two cars for our young drivers. We estimate we spent about 30% less than what we would have had we bought clean title vehicles. Both cars looked fantastic inside and out. We worked with Serge, Russ, Dennis, and Alex. It was the best buying experience that I’ve had at a used car dealership (not 100% perfect but close enough for a 5 star rating). They answered my MANY questions and never once was I made to feel like I was taking too much of their time. We were given plenty of time to test-drive and inspect multiple cars without being hovered over. We were able to get information regarding the previous damage that had occurred. We were not pressured at all to make a fast decision. When we picked up the vehicles, there were a couple of small issues. However, they took care of them or if not - they were super minor and we could easily fix them on our own. Ten months into owning these vehicles, they continue to drive great and we’ve had no trouble whatsoever. Very happy we went this route.
Great service all around and honest people , they worked with me a helped me get the car I wanted. Areseni was great and I would highly recommend, they got alot of great cars at good prices.
We had a great experience working with Serge at North Imports purchasing our Honda HRV. He is knowledgeable and patiently answers our questions. The vehicle was clean and in great shape. Great value for the price. We are so glad our vehicle search brought us to North Imports.
I had an amazing experience working with Alex! He was patient, and made the whole car buying process stress free. Alex went above and beyond to help me find a car that fit both my budget and preferences. I truly appreciate his professionalism and kindness. I’ll definitely recommend him to anyone looking for a reliable and trustworthy car dealer!
Vlad, helped us purchase a 2024 Subaru with 12K miles. As a former business owner I’d just like to say these guys know their business model and they are exceptionally well at executing it. This is a win-win for purchasing a quality vehicle. I will be recommending them to everyone I know for a long time! Great job guys and thank you for a reliable vehicle at an unbeatable price!
Just bought a car through them and it was a great experience. They were very helpful and made the whole experience stress free. Highly recommend for those looking for a prior salvaged vehicle, all the cars look very nice and the workers were nice enough to take care of the few repairs that needed to be made. Very excited for my new car!
I highly recommend North Imports to purchase a used car! Vlad was knowledgeable, kind, willing to work within our budget and wonderful to work with! The price for our Subaru Outback was more than fair. The vehicle was very clean and in great shape. So glad we bought from North Imports! Highly recommend!
Arseni was amazing! He made the whole process of finding my Acura so easy and stress-free. He really took the time to understand what I was looking for and helped me find the best option within my budget. Super knowledgeable, patient, and honest. I highly recommend working with him if you’re looking for a great car-buying experience!
Updated: this is not anywhere near an accurate response. I was there multiple hours before close and had no issues test driving the vehicles. I think making up a story here, shows you enough of the character here;)
Wasted a Saturday afternoon coming an hour out here when I desperately needed a car. I found one I actually loved and was more than ready to buy, but the salesman was so awful to work with, I decided against it solely for that reason. I had a feeling if they were that shady to deal with in negotiations that I also didn’t trust the repair level of the vehicle and seeing how many reviews here of vehicles sold as lemons makes sense with the level of integrity I saw from the people I worked with. Save your time and head north to Dream Motors in Ramsey! Total 180 in experience-great people there.
I would like to thank the staff at North Imports especially Vlad and Alex! I purchased a Ram for my company and the whole process wasn’t very quickly. Alex gave us a discount, while Vlad professionally and efficiently completed the sign out process! I recommend this dealership to anyone in search of a good used vehicle!
I bought my car from Serge. Let me tell you all about it... The car looked beautiful. Turned out it's junk. It's a shame that you can't find ethical people to sell you good cars or at least take accountability for selling us lemons. 🍋 Considering how badly we needed something reliable, it was a low blow. Initially, when I tested the vehicle, it ran great. So, I drove it for 1 day, and the vehicle started ticking. Immediately i checked the oil level, and it was almost bone dry, i looked under the car, and i saw oil on the drain pan. I then called and spoke, with North imports LLC about this issue, thinking that maybe the drain plug wasn't tightened all the way because it was low on oil. Here's the point it because it gets worse. Then i asked them if there was anything that they could do or knew about the ticking sound, and they said, "No, it was sold as is." I took it to my certified auto mechanic only to find out that the upper camshafts were all chewed up and that - As you can see from the pictures, it has gunk and carbon deposits everywhere So i checked the car fax and realized every couple of months. The car was driven at least six thousand miles. I also came to the conclusion that they must have used some type of additive like Lucas to make it run smooth and get it sold. They also posted it on the Facebook marketplace. Which is kinda shady but, hindsightt is 20/20. They made me feel like a total fool. I would not recommend buying a car from them considering now, with the cost of labor of my mechanic, tearing into the engine im out 5,000.
I had the pleasure of working with Serge to get my new, used car. They have a great selection of vehicles. Most of the cars in the lot have a very reasonable price and have passed state inspections to be sold reliably. I'd recommend them as I feel they have a good business going.
Recently purchased a beautiful Lincoln Continental from this dealership. The process was smooth from start to finish. First I want to mention I flew all the way from Charlotte NC to purchase this vehicle! Upon arriving, someone from the dealership was there to pick me up. Car was just as described and I couldn’t be any happier. Drove the car home 18hrs with no issues. I would definitely recommend this dealership. Honest and easy to work with ⭐️⭐️⭐️⭐️⭐️
Stopped to look at a 2020 Jeep Compass Trailhawk at 6:45pm, and they stayed open till 7:30pm even though the closing time was 7:00pm. Everyone I worked with was accommodating, kind, very helpful, and all around the service was excellent. Plus the owner dropped the price a bit for me!!
They have all kinds of great SUVs in stock at a competitive price...every other similar vehicle for sale in the area had higher mileage and price. Would 100% recommend checking out North Imports if you're in the market for a new/used vehicle.
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