NAPA Auto Parts - M-2 Auto Parts in
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Address:43500 Grand River Ave, Novi, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:48375
Working Time and Location
What clients say about NAPA Auto Parts - M-2 Auto Parts in Casnovia (MI)
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I went online to many sites to see if they carried and had the parts they say they did and come pickup your parts but one part they say they had and when I got there they did not have the part available but I could come back in 2 days I paid for the parts already so I did it but wasn't happy with them saying the parts were there when they werent
Nov 08, 2025 -
Mike is a good guy. He knows his stuff. He will get you right and if not he will work on it to fix your problem.
May 21, 2024 -
Wanted to return a set of CV Shafts which I ordered online Ship to Home and they showed up as 2 completely different pieces. Got an eye roll from one worker who walked away and then the other said “you cannot return in-store for an online order.” So I get home and find my order’s return options include return in store. Using Return Store locator tool, this location shows capable…
Mar 12, 2024 -
Rude and unhelpful. Calls out “gotta keep the lights on” as I’m still shopping in the store. Price online shows $19.99. Competitor selling for $22.99 and price in store is $27.99. 20% more for a store down the road? I’m all for supporting the small guy but not with that attitude.
Mar 09, 2024 -
Owner was an absolute jerk. The managers were great and helpful. Per the owner, "I don't care, I'm the owner."
Aug 25, 2023 -
Today I stopped in to get a battery replacement for my vehicle. I met a father and son tandem named Mike and his dad, Milton. Milton is an absolute gem, A gentleman, A knowledgeable professional, but what makes this visit worthy of a perfect rating is…SERVICE. Milton went above and beyond the call of duty. Educated me on the science of batteries. I was so impressed by this gentleman that I introduced him to my family…because he made me feel like his. Thank you Milton for who you are and what you do. To anyone who may be reading this…go to the Novi location (a small independent store, not a big box store that treats you like cattle) spend your money and support this business.
Dec 30, 2022 -
The guys that work here currently are stuck up and snobby and act like they know more than you about your own car, when in fact they dont know anything. Fellas, if you’re reading this, you work at an auto parts store. You’re not a mechanic. You’re a cashier.
Oct 29, 2022 -
The guys at the shop are super friendly especially & knowledgeable, Mike and John extremely helpful. The dealership wanted to charge me $55 for the air filter for my Acura, I was able to get it at half that price to install it myself for the same OEM air filter. They had to order it, but it was in on the next business day. Definitely Shop local!!
May 10, 2022 -
Dave and Mike are great! They've got everything you need, with a sense of humor at no extra charge :-)
Mar 06, 2021 -
Had the stuff I was looking for at the best price! Will definitely shop here again!
Jul 25, 2020 -
I have been here a few times and every time they have had the part I needed on hand. Plenty of parking on their gravel parking lot. The guys behind the counter are very knowledgeable and helpful.
Feb 01, 2020 -
I ordered a water pump for my Chevy C50 grain truck. When it came in it was the wrong pump but a very efficient and polite counter man searched inventory and found a very dusty box with the correct pump. They had it in inventory all along. I was thrilled and was able to complete my repair that day. It took some cross referencing of numbers but the fella behind the counter really did his job. Very impressive in a time where quality service is hard to find. Thanks!
Aug 15, 2019 -
Even with an older car, they found the part in one of their other stores and it will be here in the A.M. Friendly and helpful. Thanks guys!
May 16, 2019 -
Great family owned part store. Joel and the guys over there are great! Working in the service industry, I've never been a fan of big box parts stores with young kids who don't know anything about parts or vehicles, or the old guy who thinks he knows everything but could never cut it as an actual technician. M2 has the resources and experience to actually do some research and help you find what it is you are looking for. They are more than happy to help you so this even if it requires more time and work for them. They also only sell high quality parts. If you want the lowest quality, no name part, but the absolute cheapest part available, then this may not be the place for you. If you want high quality parts at a fair and good price, this is where you go! Take it from a pro. These guys are the real deal. A+++ service.
Oct 19, 2018 -
I have been using this store for years and they always have given me great service. I get parts on a regular basis for my work trucks and they do a great job.
Sep 29, 2017 -
These guys are not part of the real "Napa Auto Parts". They won't even take a gift card with their name right on the card. Useless. And the service was horrible. Can not believe they are called and auto store.
Jan 10, 2014
Nearest Junkyards to NAPA Auto Parts - M-2 Auto Parts
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