CARS of Novi in
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Address:24400 Novi Rd #102, Novi, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:48375
Working Time and Location
What clients say about CARS of Novi in Casnovia (MI)
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I had a great experience with CARS of Novi. DJ and Nertila were incredibly nice, professional, and genuinely helpful throughout the entire process. From the moment I walked in, they made everything easy to understand and kept me informed every step of the way. Their customer service really stood out. I truly appreciate their support and would absolutely recommend this shop to anyone needing collision repair.
Feb 24, 2026 -
Excellent place for car repairs with very fair pricing. The staff is extremely friendly, professional, and knowledgeable.
Feb 24, 2026 -
Outstanding alternative to dealerships. This business delivers service and value in an excellent fashion. Quick turnaround, fair pricing, professionalism from everyone in the business - from the office staff to the techs. I can’t say enough good things about them. I find them to be very trustworthy, which is not easy to find in service shops (especially dealers) these days.
Feb 20, 2026 -
They are so nice and helpful. I've taken my car there a couple times and both times they provided excellent service with a smile. Highly recommend
Feb 13, 2026 -
Great customer service, fast repair, very fair pricing. Wouldn’t take my car anywhere else. Been coming here for over a decade
Jan 15, 2026 -
Cars of Novi is a great, honest family-owned mechanic shop. Dj and his wife Nertila truly care about their customers and run the business with integrity. The service is always reliable, transparent, and stress-free. It’s hard to find a mechanic you can trust, and this is definitely one of them. Highly recommend supporting this local family business.
Dec 31, 2025 -
I had a great experience with their team. They were able to look at my car quickly and fix it. 10/10
Dec 15, 2025 -
They were wonderful! Overwhelmed with cars and short staffed and still were able to get my car back to me quickly. And, even though I had never been there before when I came back to pick up my car, they even greeted me by name. It was overall a wonderful experience in a stressful time. 10/10 recommend you take your business there!
Sep 05, 2025 -
DJ and his team at C.A.R.S of NOVI - Auto Repair Shop are true professionals. DJ is truly a master when it comes to diagnosing car issues—he gets straight to the root cause with precision and explains everything in a way that's easy to understand. His expert advice is always honest, practical, and never pushy. What I appreciate the most is his fair pricing—no unnecessary upselling or surprise charges. You can tell he genuinely cares about his customers and takes pride in delivering quality work. DJ has become my go-to person for any car repair or maintenance needs. If you're looking for someone trustworthy, skilled, and reasonably priced, DJ is the person to see. Highly recommended!
Aug 06, 2025 -
I highly recommend C.A.R.S of Novi! Their service is exceptional, quality workmanship and very honest. They always give you the best advice in regards to your vehicle. DJ and his staff go the extra mile to make sure you leave happy. If you are looking for an auto shop, don’t hesitate giving them a try as you will leave as happy as I do every time . Thanks DJ!
Jul 23, 2025 -
Excellent service and work. DJ and Junior will make sure you get taken care of quickly, they provide excellent service, and have helped me with numerous vehicles including mine and my employees. Please come check them out!
May 19, 2025 -
My wife brought her explorer in for a noise in the front end. Had changed a part at a different shop when she took it there they looked at it right away and saw that they didn’t tighten a bolt. They fixed the problem and she was on her way with no more noise and didn’t even ask for any payment.
Dec 18, 2024 -
I've been here for two different reasons: 1) Electrical issues and 2) brake issues. They promptly fixed both and got me back on the road. The owner D.J. is very kind, transparent and professional.
Nov 09, 2024 -
I was 2 hours from home with a locked brake and needed to be home quickly. They were able to get me in while busy and get the issue fixed fast. Great customer service the entire time, definitely recommend!
Aug 22, 2024 -
I love cars of novi! I got my brakes done and they were totally honest and stuck to their warranty. I trust them and feel that they try to give me the best deal possible. The women working the front desk/office is super sweet and so is DJ. Will definitely come back!
May 16, 2024 -
I had a situation where the Range Rover dealership quoted me almost $4000 for a simple coolant leak and fixing the automatic seat adjustment, which stopped working. I went to C.A.R.S and met DJ who I met for the first time. He was very transparent, and he told me there was one part that was leaking, and he just charged me for the part and on the seat he told me it was a loose wire that could be fixed if we can solve it, if not, you have to change the entire wireharness. He worked on it on his own, and the total bill came out to be about $280. I was very, very pleased with his openness and how he serviced me within the next couple of hours. I will recommend this place for anybody.
Apr 05, 2024 -
I have been here twice for my car. Once for a flat tire, and again for oil change and brakes/rotors. They have provided excellent service and work. I felt they were honest and fairly priced. Would defintely recommend as your local repair shop.
Feb 23, 2024 -
On July 13, 2023 I decided to stop next door at Valvoline for an oil change while I was on my work lunch because I didn’t have time to go to my dealership. When I left Valvoline I got around the block when my car had black smoke coming out the exhaust, the engine light came on, and my vehicle started to shake. I immediately turned back around to Valvoline and when they took a look at it they claimed it was just a coincidence and nothing to do with the physical oil change itself. They recommended me go next door to CARS. CARS ran the diagnostic and determined they had overfilled my oil at Valvoline. The owner actually even had me come in the back of their shop to show me what was wrong and then proceeded to walk next door to Valvoline with the dipstick from my car to show them their mistake. CARS took a further look and discovered my spark plugs were bad. They immediately called to get the correct spark plugs for my vehicle, put them in, and boom the engine light was off, no shaking, no smoke. I’m still extremely unhappy with Valvoline at this whole situation but thank GOD for CARS because they were so accommodating and honest with me. The owner even suggested I take a picture of the dipstick to show they overfilled it and gave me the bad spark plugs to take home and show my husband. I’ve never experienced this level of compassion at a car shop EVER. They really went above and beyond. Thank you so much CARS!
Jun 14, 2023 -
Wow. Such great service. I'll definitely be back. Highly recommend going here if you want prompt, great service at a reasonable service. They diagnosed an engine problem that a previous shop got wrong, and much quicker than the other shop took to get their diagnostic done. If you're nearby and want a place you can trust. Go here, the first time, every time.
Jan 06, 2023 -
Thank you to Dave Smith (the owner) of C.A.R.E.S of Novi for taking the time to listen to the issue I was having with my vehicle last month. I noticed my car leaking fluid and that the transmission coolant lines were rusted. Before even taking my car to the shop, I showed Dave pictures of the issues and he demonstrated his expert knowledge by providing me recommendations and a quote on the spot. He had the parts order that day and they were delivered the following day. The turn around time to get my car running was 48 hours. I appreciate how quickly Dave was able to respond to the problems and his clear communication. This is one example of excellent service I have had here. I have also had oil changes, spark plugs replaced, and brakes replaced at this shop. I have consistently been happy with their workmanship and their fair prices. I will continue to support this local business.
Nov 01, 2022 -
DO NOT TRUST! I took my car here for the first time for a tire change because I trusted the good reviews. DON’T BE FOOLED!!! They changed my tire without notifying me of a major problem which caused my wheel to turn inward and now I’m stuck with a bigger problem and much more money to pay. They won’t even give me a new tire saying “all you wanted was a tire change and you never asked us to look at anything else” I have never seen such an unprofessional business and owner. Shame on you.
Jul 19, 2022 -
New favorite car mechanic shop! Just had my radiator cooling fan replaced. I walked in randomly one morning to see if they can help me with my radiator fan not turning on. Dropped off my car and under 22 hours I had my car back with a brand new radiator fan. Very friendly owner that doesn't try to sell you everything or say your car also needs this and that done. Will 100% be going back. Also very fair/good pricing. I payed much less then I thought I would be paying. Thanks again!!
Jun 21, 2022 -
I started taking my Jeep here as problems have started to arise and the service is unmatched. Not only do they keep you informed as the repairs to your vehicle are happening, they are speedy and have quality work to back it up. I fully trust their judgement and always leave happy and assured that the problem is fixed. 10/10 A top notch establishment.
Apr 01, 2022 -
We have used this car repair shop for almost twenty years for six cars that we ever owned. The service was consistent getting better through out the years. I brought my car in for a possible suspension work that I thought. It's turned out to be wheel alignments. The harsh winter and poor road condition put a lot of stress to the vehicle. I received prompt communication regarding the problem of the vehicle and quote for the repair work. The job was done in a timely manner. I am so glad that all wheels are aligned perfectly, and I feel safe driving on the road. Thank you so much!
Mar 11, 2022 -
Dave and his team are awesome! Dave "the owner" knows his stuff. He was able to diagnosis my car, perform the repairs and have me back on the road in no time at all. He's honest, super helpful and very knowledgeable in the automotive field. I highly recommend C.A.R.S. of Novi for all of your automotive services.
Feb 18, 2022 -
If you need service on your car or truck, go see Dave Smith at C.A.R.S. of Novi. Dave and his team are honest, no-nonsense professionals. They get you in, assess your issues, talk about options, and get you back on the road quickly. The quality of work is excellent. Communication is clear and timely, and you won't find more competitive pricing for your repair.
Aug 23, 2021 -
I've been coming here for a few years now for service and they always do a great job. I had my brakes and rotors done yesterday and it was pretty quick about an hour or less. The price is cheaper than going to the dealership and I've always gotten my car back within the same day of me dropping it off. They are great guys and easy to talk to and wanting to help.
Jul 02, 2020 -
I have been going to these guys for years. They have always treated me with respect and insured my cars were repaired correctly. They have never tried to unnecessarily up charge me and have always given me options to any repair. I will go out of my way to tow my cars to them rather than take the risk of trying a new local mechanic. I don’t care if I’m getting an oil change or if it sounds like my engines going to explode. I don’t trust anyone else with any of my cars. Several times I’ve had to take my cars to a dealership for warranty service. Then weeks later had to take them in to C.A.R.S. To correct simple things the dealership had forgotten to do. The last visit I had they had to do some serious diagnostics because the codes were basically useless. They did an amazing amount of trouble shooting, found the route issue and still managed to get the car back to me the next day. It’s running better then it did the day I bought it. I wish more repair centers were like you.
Feb 24, 2020 -
I have a 1995 Camaro hot rod that I ONLY take to CARS to have work done. Dave is super knowledgeable about performance cars with engines being a specialty. I keep hearing horror stories about other so called performance shops in there area that Dave has had to fix issues they have caused. Save yourself aggravation, take your performance car to CARS to start.
Jun 20, 2019
Nearest Junkyards to CARS of Novi
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