What clients say about Interstate Batteries Distributor in East Lansing (MI)
Original review 2019? = Quick in quick out. Great batteries, decent prices.
(March 2026) Needing to warranty a second battery. I've had good to mostly great results from Interstate batteries, since 1990.
Referring people all along to pay a little extra and buy here for quality. These last few years my loyalty is being tested, with newer batteries not performing well.
Yesterday i returned a group 78 to warranty, that left me stranded twice last winter, and I've lost count this winter. 4,5, or six times, I'm not sure, but I'm done with this one. They said they'd have to charge it and test it. I know it's bad, it's never been good. New in December of '22, and it cranked a bit slow then, but I blamed the cold temps. It's never had great reserve.
I should've returned it last year. Now it's out of the free replacement window.
I left it. 1pm or so. They said about 24 hours. It's 3:20pm the following day, no word. They close at 4:30pm. I'm out another work day on the truck. Gonna be hard to recommend anybody else buying here as I'm doubting the quality of the Interstate brand, and there's a new face at the counter everytime I come in. They seem to know less and less each time too. Gotta run into the warehouse for questions a lot.
Not sure a purchase of an Interstate battery is wise now.
Next day, no call. She says she did, but must've dialed a wrong number. I didn't receive a call or a voicemail.
Battery tested weak.
Warranty is another $126. Advance auto sells a new one for about that.
I can't explain the quality drop in recent years, and can't justify the premium price when encouraging others to buy interstate brand any longer.
There's only three major manufacturers in the US , and interstate is just one of these three with a green top.
The recent poor customer service put the last nail in the coffin for me.
Save some money, buy somewhere else.
Battery bought today; offering 5 stars for service for all three employees. Shout-out to Robert who assisted with a hot swap in the parking lot. Thanks!
They have a battery for about any possible application. The quality is good. I took my boat in with 3 different batteries installed and they pinpointed exactly which one was bad with their testers and sold me a replacement deep cycle battery, and allowed me to return the core later. It was a bit more expensive than some other places I've been but they offered good service
Like interstate batteries but you do pay well for them. they have the specialty batteries such as marine, RV etc and they, to me, have longer life than the batteries carried at the box stores. It is where I get mine for my boat.
3015 E Grand River Ave, Lansing, MITire shop
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