Tuffy Tire & Auto Service Center - North Lansing - Frandor in
East Lansing (MI)

This place is the BEST, they work with you, they do most excellent work and they work as fast as they can. I was in and out within an hour but the parts were already there, good work is a given here! You'll be happy you decided to go there.

This place is incredible. I take my 2020 Chevy Equinox here for any repair big or small and have received consistent excellent customer service. The staff is always transparent with the pricing and so fast with the service. I can’t recommend it enough.

I stopped by with 45m left till closing because a piece of plastic was dragging on the ground just under my front bumper. It looked like a bolt had rusted off. Kevin got the car in the bay so quickly I think I was still apologizing for coming so close to closing time! Soon he asked us to step in the back to show me I need a new oil pan. I just got this 02 Jetta wagon and already had a mechanic list what needed done. I love these guys matched what I already had on the agenda & didn’t try to bs Mr into any other roasts being a woman. I asked for a quote just to compare to my regular mechanic & Dale quickly gave me the quote - $300 LESS than my regular guy. I was in and out of there in less than 20m. No frivolous charges. They absolutely did the right things by me today!

Went here because my brakes failed Friday night and they were one of the only auto repair shops open on the weekend. They were very upfront and direct about what needed to get done, ordered the parts and replaced the brakes that afternoon. Had free coffee while I waited.

If you're looking for a shop that goes the extra mile, this is it. My 2009 Hummer required a part that is no longer being made anymore. They went on a scavenger hunt and found the needed part. Then finished the repair in a timely fashion and charged a very fair, reasonable price. Highly recommend them for their persistence, integrity and honesty. Amazing service!

Tuffy was amazing! Scheduling online was a breeze, their customer service was fantastic and they had my valve stem replaced super fast. I generally do all my car repairs myself, but I am so glad I found these guys for the ones I can't do. I will be returning for sure!

I would recommend Tuffys to everyone! I was in there yesterday for an oil change and tire replacement and they were so helpful, and affordable! They really are such nice people there, even when I was running late to pickup my car after they had closed they acted like it was no big deal at all. Huge shoutout to Kevin and Wayne too! Will be going there from now on with all of my car problems.

Exceptionally nice staff. They didn’t do any work on it because it wasn’t worth what the car is worth. They were very honest and pointed me in the right direction. Another place would’ve charged me for work I shouldn’t have gotten done. Will bring my next car there in the future.

I had an excellent experience at Tuffy Tire & Auto Service Center. I went in for a tire repair and a valve stem replacement, and I honestly couldn’t be more satisfied. The service provided by Wayne was absolutely outstanding. His professionalism, courtesy, and willingness to help were truly remarkable. Every employee I interacted with was polite, respectful, and clearly committed to doing the job right. The service was performed efficiently, with great attention to detail, and the price was more than fair. It’s rare nowadays to find a place where customer service, technical quality, and honesty come together so perfectly. I wholeheartedly recommend this location to anyone in the area. Five stars without hesitation. Please keep up the excellent work and continue serving the community the way you do — you’re truly making a difference.

These people need some recognition! Kevin- Store manager, Cale, Mechanic and Austin Mechanic went out of their way to help us out with a bad situation that happened far from home and we had little options within out timeline. They worked as a team, quickly found parts and then made sure everything was in good working order before we took off for the remainder of our travels. They were kind, understanding and stayed after their normally scheduled time to help us out. I cannot say enough good about these people. Truly Earth Angels!

Wayne was great and was very helpful when my friends tire needed replacement. We got our own tire and brought it and he replaced it swiftly and with joy, and I appreciated his humor. Thanks Wayne!

Came through on the same day tire patch. thanks for the quick and great service! Edit let me leave with a review not telling me it was a puncture in my sidewalk wall. It was flat again a day later and I had to get a new tire anyway

Very good customer service, they were kind, considerate and well priced. I’ve visited them many times for all kinds of issues (tire replacement, broken headlights, alignment, etc) and I’ve had nothing but great service. Definitely recommend to my friends and family

Just had the best experience. Tuffy is NOW my tire shop. Had two tires one had a nail and one a valve stem problem. Was done fast and best of all Free of charge. Thanks guys appreciate everything and when I'm due for some tires I'll be back!!!..

Had some sudden problems with my car that I didn’t want to sit around for to get fixed. I spoke with Wayne who said I could bring the car in. Got help 30 minutes after the call and was in and out. Wayne was really helpful and kind! The other folks were also super nice and helpful too. This will be where I take my car if issues arise from now on. I’m super touched by the kindness of the staff. :)

I went today urgently toTUFFY because my car's back tire was loosing air and I found Tuffy&Tire by Googling. This was my 1st visit. I drove inside and was warmly welcomed by a young stuff. He invited me to waiting room and in half an hour he pulled my car in the front of the door. The manager refused to charge me. It was a big surprise for me. Thank for your kindness, geneorosity and friendly welcoming and to all your team works perfectly. Everyone should know that this is the tire shop to go to! 10/10 Service!

These guys were great! Picked up a nail with my tire while in East Lansing and didn’t know where to go for help. Austin and Keith were so kind, and promptly got us all set to safely drive home. Thanks to them for taking care of one big unexpected stressor in my day!

“Yeah, That’s a Tuffy!” Sunday (9-28-25) I noticed how extremely bald one of my tires were on my truck. I have a spare under the bed but didn’t have a jack so I went to a few “tire shops”. At first I went to Walmart. There was one car being worked on by three employees out of the three bays. The other two were empty. I walk in and ask if they can put my spare on my truck and the guy at the desk said it would be a while they have a 2pm and 3pm appointment so it wouldn’t be until around 4pm. I walked out and went on to the next google search for tire repair. I arrived at Firestone, once again explained what I needed. Guy at the desk said they do not offer spare tire installs. I said okay how much for a new tire? They didn’t have a tire that would match. I walked out and on to the next one. Before leaving Firestone I decided I would call around. I called Tuffy and explained my situation. The guy on the phone said, “You just need a spare tire bolted on?” I said “yup!” “Bring it in!” I arrived at TUFFY and in the process of finding the tools to get my tire down from under the bed, I realized I didn’t have the extensions needed to wind the tire down. I walk inside and was warmly welcomed by Wayne. He found his tool to get my tire off and then pulled it into the shop. A few minutes later he pulled up in front of the door and said “Here ya go!” He refused to charge me and heavily refused my cash tip. The least I can do is let everyone know that this is the tire shop to go to! 10/10 Service! Thanks Wayne for making my trip home SAFE!

Went here to get my back right tire patched and was met with great service. Everyone was kind and professional. When things took longer than expected to get to me in line they apologized and patched my tire faster than most shops I’ve seen. Would recommend to anyone and especially my fellow MSU Students. 5 star service.

My windshield washer fluid quit working and I stopped and asked at Tuffy Tire & Auto Center at 3015 E. Grand River in Lansing and asked if they could help me out by putting fluid in the windshield washer tank. They not only topped off the fluid tank but discovered that was not the problem but that I needed to have it checked. I needed a new pump which I got from the Chevy Dealership as the car was still under warranty. The guys at this Tuffy location were so very helpful and didn’t charge me anything. They were just great and put my mind at ease due to their kind and helpful attitude. I’ll be going here for future needs, no doubt!! Thank you guys! I truly appreciate you!!

So 2 hours away from home and BOOM. A screw decided to clash with my tire. Almost 6 o'clock and I was panicked. I seen 2 tire places and tuffy stood out with reviews! Even tho it was crunch time, I'm still big in reviews. I hurried to tuffy! A gentleman was there to greet me. He asked what I need and 15 min later I was out the door. He basically told me to be blessed and have a great day! That made my entire day! Everyone was super nice, and if ever in Lansing, needing car service. Tuffy without a doubt!

Kevin was great/ professional. Quick tire repair. All the crew was professional and efficient. They went above and beyond to help me. Great guys, great service. Customer for life. Thanks for help. GJ

Where to begin, I promise im not a mean reviewer but none the less here is my story. So I tried tondo my struts myself and had bought parts and tuffy was willing to put them on for me which was awesome, thank your that. I then had brake stuff that needed to be done that the found. Ok. $1600 later done, great. Then I hear squeeking days later. I go back and the front desk attendant says come back in a few days if it persists. I take it to Bell Tire on saginaw for an inspection and they show me my strut bolts under the hood are still loose, then they show me a wire under my left wheel well that they said the mechanic probably used to hold parts while working on the brakes, and my brake fluid cap wasnt on but had fallen between engine parts. Im still not sure my vehicle is safe as I here some squeeking on turns and my passenger strut sounds like it pops. If the owner calls me and does right by me (fixing the noise no charge and maybe a brake flush as who knows what got in there) I'll up the review. I dont have lots of money and just want a safe vehicle. See photos and video attached for proof.

I visited after being away from Lansing for about few months to have my car checked, and I really appreciate how kind and professional here were during the inspection. Thank you again! I’ll definitely come back here when it’s time to replace my tires. 😊

It was a very hectic morning as we were detoured with a tow to Tuffy on E. Grand River with a unfixable flat. I would recommend Terry 10/10. He brings my faith back to humanity! He is kind, compassionate and down to earth. He definitely knows what it means when you are having the worst day and how to make it right! Thank you again from a grateful couple from Jackson.

Had a nail in my tire after leaving my son’s football camp they took care of us instantly! Tire is good as new. highly recommend && they are open on sundays!

⭐⭐⭐⭐⭐ I booked an appointment on their website a day in advance, and when I arrived, they welcomed me warmly. I explained my concerns about my tires, worrying that there might be a slow leak. They patiently listened to my concerns, took my car in for inspection, and assured me that they found no issues. They even did a balance check! What truly stood out to me was how much they understood my worries and took the time to make sure everything was safe. And to my surprise, they didn’t charge me anything! I really appreciate their effort—they spent their time helping me but didn’t ask for a dime. I’m incredibly grateful for their kindness and professionalism, and I’ll definitely be coming back next time!