Erickson's Auto Repair in
Westborough Township (MA)

Great friendly, professional service, reasonable price. You can reserve a time or just stop by if needed. I will definitely go back again. They fixed my leaky tire,

I've been going to Erickson's for years. They have taken care of any and all issues, from simple oil changes to more complex repairs as needed. They don't overcharge you or convince you to have unnecessary work done! They have always been courteous and professional. Thank you Angela, Alex, Terry and all your wonderful staff!!

I have been using the Services of this local Shop for years. As our cars changed the Service has remained excellent. Hats off to Angela the angel!

I started going here 2 years ago. With a couple of older vehicles between my wife and I, we've had more repairs that we would care to admit, but have had an overall positive experience. Pros - They have a front desk and the woman who usually staffs it is helpful and very knowledgeable, they take appointments and generally can take you within a day or two if you're willing to give them the car for the day, they're transparent about pricing, and the mechanic usually calls to discuss any work and the estimate before proceeding. We've had no surprise charges or unwanted work done. They also do inspections. We also had a repair issue that needed to be repeated and they honored the warranty for the very expensive part with no questions. Overall they're very communicative and transparent. Cons - Sometimes they require a deposit for a part. They usually close right at 5pm and are closed on weekends. We'll continue to go back and have been pretty happy and satisfied to date.

I have been going to Erickson's for nearly 20 years after discovering them while living in Westboro. Despite moving nearly 20 minutes away I'd never go anywhere else, even for an oil change. Great people and great service!

Beware, they charge you 3% for using a credit card UPDATE I have the correct place. I was charged $36 for a $35 inspection sticker.

I've been here twice, once for brakes and rotors, then for an inspection. Both times, I found the staff to be friendly and knowledgeable. Prices are on point and had no issues with scheduling. Happy to have discovered them.

Good, friendly hardworking people. I have been taking my car there for inspections since I moved to Westborough (Wish I could give them some actual work but I do all my own and I am poor lol) and never had a bad experience. It's tough owing a garage. Everyone wants something for nothing, and everyone always think that a shop is trying to rip them off. Be wary of the bad reviews. $310 for a wheel bearing is not a bad price depending on make and model. As a former mechanic I know what to look for if a garage is reputable or not. If you want an honest garage that you can trust, give Ericksons a try.

Over charge on some of there parts especially on wheel bearing ,,I knew it was a rip off on the price just for the one front wheel bearing the price was 310,,, it said on my paperwork RF wheel bearing 310 just for the part,, no labor, unless from a dealer no body should have to pay that price just for the part. I called five parts stores and the dealer of the car the dealer was cheaper too. thank you. I can not recommend them for that kind of work to expensive..I will not use them my first time and my last time. They could be good at other things but I don't know.

My truck sounded horrible. Exaust manifold needed to be replaced. It is not an easy task. Ericksons did a great job. Had my work truck back to me quickly and at a great rate. Sounds brand-new. I would recommend them to anyone. Thanks

Got an appointment within a week for a check engine light. Dropped off vehicle at 7:30 and had call back with estimate just after 8. Thermostat was replaced by lunch at a fair price. Would definitely go back.

Professional, courteous, quick inspection in/ out in less than 10 mins.! My reviews are based on handicapped accessibility and I can tell you that pulling up to this business is easy, Anything you might need help with after you have pulled in, the sign tells you to just hit your horn and they will do everything they possibly can to assist you! (how many auto shops have a sign directing those of us that are handicapped to simply hit our horn and they will take care of the rest? Not many.).

They don't want to fix a tire with a nail on it. It takes about 10-15 to have it done but they refuse to do it. Did not even give me a waiting time, they just said we can't do it, because everyone is busy fixing major problemed cars. Let me tell you, a small problem and quick cash you can't service then what about big problem??. Never come here for any of my cars services. Or maybe because I am Asian. And the lady receptionist was not welcoming at all. To the owner: yes I got it plugged next door for $35 in 5 minutes and I happily tipped him $5, because he stopped fixing his client car and spent 5 minutes for extra quick cash.

I was here last Monday to give my mother a ride when she dropped off her car, and the older woman working at the desk was so aggressively rude to me and my mother. My family has been going here for years, but that kind of behavior towards customers is completely uncalled for, unprofessional, and unacceptable. We cancelled an appointment we had for another car and took our business elsewhere. Nobody wants to give money to a place where you’ll be treated like so poorly. I see the defensive replies from the company on critical reviews, but the fact of the matter is that there is no excuse for this kind of treatment toward any customer, especially loyal customers who were acting properly.

Have been bringing my car here for regular service over 15 years, because I know I can trust them. Never do unnecessary work, very efficient, and fair prices. I still drive out of my way to have my oil changed here :)

I’ve been bringing my car to Erickson’s for service since I moved to the area almost 4-5 years ago. They are honest, efficient, kind, and their prices are reasonable. If you need a reliable shop, this is the place to go. Wouldn’t imagine taking my car anywhere else.

This shop is top notch. We had what we thought was going to be a very big repair and after the took the time to check out many things it turned out to be simple and quick. Other shops may not have been so honest. I have now returned a few times and each time I am very pleased with their service! Highly recommend.

Had a thermostat diagnosed/replaced as part of an overheating issue. Dropped it off before they were open one morning, got a call that confirmed the work and price were as expected, and was able to pick it up that night in the late pickup lot. Very easy experience, will be returning for future work.

Jack, his family, and mechanics are honest and fair. I have never been overcharged or cheated. Work is done professionally and quickly. All for a fair price. I highly recommend Ericksons.

Went in for an oil change and was told my front tires were a lil worn. They recommended I change all four tires, so I did. After a little research, they grossly overcharged me for low mile low grade tires. Couple hours later they told me I needed all four new brakes and rotors. I passed on that service because they felt fine. Two days later I took my car to the Infiniti dealer and they said my rotors and brakes were perfect. This is the last place I'd take my car.

The young girl who works the front has a terrible attitude! How about a friendly hello and or a smile to a paying customer? To the owner: you want more repeat customers? Have your front person be more friendly and courteous to customers. Her attitude's as if she's being bothered by paying customers! I have my business to another garage.

I like them so far. The person you talk to at the counter is courteous and is used to explaining stuff for the non-mechanically inclined. The work was faster than i expected and the prices seem fair. When I visit a few more times, I'll have a better opinion of them.

I've been going here for 25 years. Never been an issue that I wouldn't trust my car with to these guys. They don't do unnecessary work, charge affordable rates, and what they fix stays fixed. I drive higher mileage cars and I've given them a LOT of business, but it's money well spent.

I used them for a while. They do a good job but they always seem to find issues to be fixed, especially if you are going in for your annual inspection. That last time that I went in for my sticker they found something that they said would cost $400. This was the 2nd time that they found an issue when I went there for my inspection. So I went to another mechanic and he just rolled his eyes. Basically, don't go there for your annual inspection.

A little over a year ago, my girlfriend's Ford Escape was having a strange issue with engine sputtering, and the Ford dealership not figure out after a week and a half at the dealership and several hundred dollars in diagnostics. She got fed up and insisted it be brought to her usual mechanic (Erikson's), because she trusts them. As soon as we told the mechanics there our problem, they said they knew what the issue was, and that it was actually very common for that car. They ordered the part that day, and the next day we were driving the car with no issues. It's been over a year and that issue has not come back. I am generally very skeptical of most mechanics, because I worked as a marine and hot rod mechanic for almost 10 years, and still do all my own work. Erikson's is on a very short list of mechanics I would trust with my car, and they are the only shop I have ever actually brought my car to have work done.

My breaks went, when I stopped for air at the gas station down the street. They picked up my car for me and fixed it the next day. Charges did not exceed the estimate I was given over the phone. Friendly personnel and excellent service.

Wow, these guys are great. I had some weird clunking sounds from my suspension. I thought it was a shock or strut something expensive. the mechanic said it was something simple. fixed it in like half hour. AMAZING. kudos to you guys. smart, honest and fast. what more can you ask for. convenient too - tons of places go eat while they fix it.