This rating is based on customer reviews, inventory size, pricing, and service quality
Consumer Auto Parts in Lowell, MA shows a largely positive trend: many notes of fast, professional service, courteous phone staff, fair pricing, and quick arrival times; returns were easy and some found needed parts. Complaints are few but real—rudeness from a staffer, mismarked prices, and one curt night visit. Limited insight on inventory breadth, yard organization, or ease of finding parts; some feedback seems tied to a towing shop. Overall: 92/100.
I went to your store on first Street in Lowell today I bought two cans of paint one roll of tape everything with Miss marked the paint said 1049 a can they charge me $12 a can the tape seid five dollars a roll they charge me seven dollars a roll when I told the lady she says well I will change it I think when you advertise something at one price you should give it to the person at that price You lost a customer
Pete is the best parts guy! He is trilingual and very helpful. Gets the parts I need on the same day at great prices. So much better than auto zone in my opinion!! Overall amazing store with the absolute best customer service.
Words can't express how amazing this store is and the manager is so amazing and customer service from all the employees is fantastic the only place I go to for my car keep up the great work guys
Sean, Chris, Steve and the rest of the staff are very professional and knowledgeable. They had almost all of the parts i needed in stock, and what they didnt have they ordered and they were in either the same day or the very next day. There prices are very competitive. I would highly recommend them for you auto part needs.
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