Smooth Automotive in
Arlington Township (MA)

Had a set of wheels and tires for my Crosstrek shipped to to them off tire rack installation was quick and easy very solid shop

I have used Smooth Automotive several times and they have always been friendly and efficient. However, the last visit left me disappointed. I understand that for most people cars are just appliances, but the job appeared rushed and careless. They did not clean the tire after the job, they did not clean up the old backing and glue from the old wheel weights and they did not place the new wheel weights discreetly (I know placement flexibility is limited). Now I am going to have to go to another place to re-do the wheel balancing. That is not to say Smooth is not a good shop, or YOU should not go there. Update: After I contacted them, Smooth did offer to rebalance the wheel. Credit for that. Update: used them a few times for more my mundane cars, and they have been extremely responsive, friendly and they got things done - so up o 4/5 stars. I recommend them to my friends and co-workers.

Jose was really helpful talking through my tire maintenance and taking care of a quick fix. I’ll be returning to Smooth Automotive for more work soon.

I had an order from TireRack shipped here. Great friendly Staff, Quick and Efficient Service! Fair pricing. Will visit again! Just make sure to book an appointment in advance as their schedule fills up quick!

I recently changed all 4 tires on my car . I ask for a specific model and they did everything balance, mount, alignment and dispose old tires. I appreciate the way they treat me and rest of the customers. Definitely a place to come back and recommend to others. P.S. they are fairly priced and transparent about everything.

I’m so happy I discovered Smooth Automotive! As a woman, it can sometimes feel tough to walk into any car shop on my own and be treated with respect. But at Smooth Automotive, the team is truly wonderful! Everyone there is super friendly and always ready to lend a hand with any issues I have. They really take the time to explain things clearly, and I’m so grateful for all their help. Thank you, Smooth Automotive, for making my experience so positive!

Big thanks to Jose and Brandon for making my tire replacement quick, painless, pleasant and reasonably priced. I picked Smooth in part because they are listed as a "top installer" for tirerack.com. Was able to buy the tires there and have them shipped direct to Smooth which worked out great. Also appreciated the pleasant customer waiting area where I was able to get some work done while I waited. I'll definitely give them a try for non-tire stuff based on this experience.

Amazing experience! They went out of their way to squeeze me in at the end of the day and took care of a sensor issue at no additional charge. While I waited, they took care of 3 or 4 others, and everyone received the same level of care. Great waiting area too!

I ordered a set of tires and wheels from Tire Rack and had them installed on my Crosstrek by Smooth Automotive. They were quick to install, and they test drove the vehicle to make sure everything was done properly. I always check my tire pressure after I leave since some shops over inflate, but the tires were inflated exactly to spec. They even wrapped up my old tires and wheels and carefully placed them in the trunk. Extremely professional to every customer that came in. If I didn’t live over an hour away, I’d be a regular customer. Highly recommend this shop!

For the last few weeks my 5spd Honda Fit has been having some issues with the clutch and shifting. I pulled into Smooth and asked if they could take a look at it. Brandon explained to me that I was low on manual transmission fluid for an unknown reason, filled up my fluid (and gave me what remained of the bottle) for free and showed me how to do it myself, and scheduled me for the first available opportunity for further diagnostics while also referring me to 2-3 other shops I could look at if I wanted to bring it in sooner. Kind, educational, and non-territorial. Was a great experience.

Smooth Automotive Car Care and Tire Center offers the best mechanical work in the greater Boston area. It would be worth the trip to obtain their outstanding service. When my car kept dying with new batteries and several tow trips to mechanics, Smooth Automotive figured out the problem in five minutes. The ignition was broken. At a fair price, Smooth Automotive fixed the problem. This was a problem that a local Medford "repair" shop could not figure out after 3 tries and $3000 later referred me to a Toyota dealership that had a two-star rating. I have taken my vehicle to Smooth Automotive ever since. The mechanic was so honest that he informed me about a rust problem before performing any work on the car. My personal thanks go to Frank and Brandon for conducting an honest, knowledgeable car care business that is in great demand.

I just got my car back from SmoothAuto after suffering electrical problems with the driver’s seat and passenger window and mirror. I called to check when to pick it up and was told parts were ordered, one expected the next day could I leave the car overnight. I asked if they needed a deposit or anything else from me the gentleman replied “Just for you to have a good evening “ !!! Everyone I delt with was professional, courteous and helpful. Cost was much less than I expected. Great place and my go-to from now on! Thank you gentlemen for the great service!

Careful with this place. I had a tire replaced there and when I got out with my new tire, the same tire had an issue with the tire pressure sensor. I could not afford to change that at that time, so I was monitoring it constantly. Now that I am changing it, the new person that is helping me with this said that that monitoring sensor is not the same as the others. Obviously now I can't complain with them and I'm living somewhere else also.

I brought my car in to a different place for an oil change and was told that I needed almost $1000 worth of work that I was not expecting. Having had experiences with significant misogyny and poor customer service with the first mechanic, I took my car to Smooth Automotive on River St. in Arlington for a second opinion/to get the work done. They were kind and helpful, and after doing a solid inspection of my car, informed me that my car does not need the work done that the other place told me I needed. Smooth (or any mechanic) could have easily misled me again, but they did the right/ethical thing and were honest. I truly appreciate that, and will definitely continue to bring my car to Smooth Automotive when work does need to be done.

They understand the importance of getting a customer's vehicle for a safety concern. I called somewhat last minute about my brakes acting up and they got me in the same day to fully diagnose the issue and offer a solution. Even though they were busy, I was charged a reasonable price unlike most places. I'd say this shop is one of the few that seem to care about their work.

I’m been coming to Smooth for almost 10 years. They do a great job explaining the issue and they work hard to provide you the best service at a fair price. If you want to feel good about getting your car serviced, Smooth is your shop. I highly recommend them to anyone needing service. We also use Smooth to mount our winter tires every year. They store our off season tires for a small fee. We love this service. Thanks Frank and Brandon!

My experience was exceptional, thanks to Brandon and the rest of the team. Brandon's professionalism and friendliness stood out as he not only performed the alignment service we came in for but also went above and beyond by identifying and fixing other defects in our vehicle that we were unaware of especially them knowing we driving all the way to Florida. During our visit, we accidentally dropped a $100 bill, and to our surprise, Brandon and another employee promptly approached us to return the money. Their honesty and integrity were truly commendable, and it's evident that they prioritize their customers' well-being and satisfaction. I greatly appreciate the outstanding service provided by Brandon and the team . Their attention to detail, honesty, and dedication to ensuring customer safety are qualities that set them apart. Thank you all for your exceptional service, and may you be blessed abundantly for your kindness and professionalism!"

Took my car in for an oil change. They pointed out some relatively urgent maintenance that needed to be done, and were kind enough to fit me in later that week to replace an unevenly worn-out tire and a tie rod, as well as doing an alignment. They also highlighted that the engine air filter needed replacement, which was an easy enough job for me to do on my own. However, once I got the part a couple weeks later and went to install it, I discovered that they had left the clasps undone on the engine air filter compartment, potentially allowing contaminants into the engine air intake. Luckily I discovered it relatively soon before any major travels, but this was a serious oversight which erodes my trust in this shop’s procedures, as this mistake could have led to serious engine issues (and might yet still, if I’m unlucky). I contacted the shop about it mid last week, and they said the owner would reach out to me, but I have yet to hear anything back.

Been going here for oil changes since I moved to the area - about 3 years, have also done brakes here and other servicing. Once my car was making a weird noise and they took me the same day and fixed the issue for cheaper than I thought. I find their pricing reasonable and customer service is great, and they don’t try to sell you extra stuff you don’t need right away. The guy that works at the counter is wonderful to interact with.

Smooth Automotive is just down right amazing! They've always done great work at a reasonable price. Today, they went above and beyond their normally amazing standards. After feeling like the transmission in our car was slipping, they were able to squeeze us in (on the Friday before a holiday weekend) to take a quick peek and see if it was a quick fix. It wasn't, but they topped us off on fluid to keep it from getting worse and made an appointment to bring it back in for a proper repair. Thank you!

Best service I've ever seen at an auto shop, by far. Our trip was suddenly halted by a car-stopping issue. They were kind enough to take it in immediately despite being busy. They were very polite and respectful, had clear and punctual feedback on the issue, and had us back on the road in under a day with a fair-priced repair. Couldn't thank them enough!

I've been going to Smooth Automotive for 5 years now. They're awesome!!! Brandon and Frank are very honest and will never recommend unnecessary services just to make money (like many other mechanics will). I also always feel comfortable coming here, which is important as a young woman. I don't feel condescended to, which also happens frequently. Always friendly, always affordable and efficient. This is how a mechanic shop should be run. They set an example for others!!! Highly recommend.

Smooth Automotive is the best mechanic shop I've ever been to. They are fair and honest, and they actively find ways to provide service even when it means seeking parts from other shops. I moved further away from Smooth than I used to be, closer to other mechanics, but I still bring my car in to this shop when I need new tires or an alignment. They really are the best!

I had some unexpected issues with my car soon after moving to the area. I called Smooth Automotive and, even though they were busy, they asked me to stop by so they could take a look. After checking out my car (without an appointment!), they clearly laid out the options for work that could be done and then found me an appointment that week. They were exceptionally friendly and communicated clearly. I also felt that their pricing was very fair. I'm so glad to have them in the neighborhood and will be going back!

Everyone here is very friendly! Their estimates and prices are fair and they're very accommodating. They managed to check out my car last minute despite being busy and clearly explained what the issue was and how to fix it. Overall, an honest and affordable company! Edit: this continues to be my go-to mechanic. They're very upfront about costs and work, as well as what's necessary now vs can be done later. I really appreciate how honest and straightforward they are!

Smooth Automotive is very thorough, professional, and super friendly to everyone. My car is older (2003) and they take the time to get parts and set it up to keep it going for me. They have a comfortable waiting area, with magazines, and free coffee and tea while you wait. They're so good that you will have to schedule at least a couple weeks out, usually, but they have squeezed emergency repairs in for me before. Highly recommend!

I absolutely recommend Smooth Automotive to anyone who needs any work or maintenance done on their car. Frank, Brandon, and all the guys there are great. I first discovered them in 2015 when I needed a flat tire repaired, and then decided to see if they could diagnose a couple of issues my car was having that my prior shop had never been able to solve. The guys at Smooth solved both of them! I am so happy to have found an honest, fair, dependable, and friendly shop for all my auto repair and maintenance needs since then. They have gone above and beyond many times, and I appreciate them so much.