Parts Authority in
Springfield (MA)

They all ways putting you onhold everytime you call ,but when you go over to the store is empty.

Great customer service skills and if they don't have knowledge on a subject they seek until they find it

Hi this place is great and customer service is excellent I well recommend this place with my family and friends good job 👍

This is real customer service in action. Thank you to all the staff. Was referred by C-Tech and was never disappointed. Francis

Excellent customer service. Very reasonable prices and in my case I was given a 6 month warranty on my part. I will continue to be a customer.

Great place with decent prices. Great customer service and quality parts.

I go to no other place for my car pieces. Even if they don't have it in stock they will order it and it will be available the next day without any extra charge. Also a lot of their pieces have warranty. I've never had a problem with any pieces I buy from them and this will continue to be my go to spot 1st.

Fantastic service! Prices are unbeatable. Jose was very kind and informative. I have no idea why Autozone and O’Reilly are around, this is the only place you need to go to for anything that has to do with cars.

Was too much for them to get the correct serpentine belt change because they just work with one belts brand. Tha was their answers. One brand?

Was looking for a radiator every where costed double there prices always better then auto parts store. Ty for your great team.

Service is awesome, prices are very reasonable, nd they always have everything I need...

Great Service great staff... i got there 2 minutes to closing and they let me in and got my parts with no problem.

Was recommended this place by a family friend and it did not disappoint! Good honest people. Called to get a quote and was able to pick up the next day, even got a discount at checkout! They even brought the parts to my car for me. Definitely would recommend and will be coming back when I need more parts.

This place is awesome. I called absolutely everywhere today n NOBODY had the 4 parts i desperately needed by tomorrow for my mini cooper. So employees went over n beyond n saved the day so i could drive to Florida n be there for my fathers funeral. Thank you ⭐⭐⭐⭐⭐👍👍

Order parts all the time. Polite as can be! FAST! Finally got to see the actual store when making a return. Huge warehouse! Have never seen THAT many employees working THAT efficiently. Other parts stores can’t compete! Two thumbs way up!

Very good customer service. They go out of their way to accommodate you. The prices are great. I recommend all my girlfriends to go there before going anywhere else.

Always buy my parts here! Great customer service, great staff, very helpful and great prices! I highly recommend getting your parts at Barrco.

This auto part store is one of a kind.im glad to do business with them.never had a problem with staff.is more like family

I know many people who work there and they have great service and nice staff :)

Was able to find everything I needed here. The staff was very helpful and professional. Decent prices.

Great to do business, great people, great prices they usually have everything in stock and if they don’t they get it quickly ! I use them for all my auto part needs! And highly reccomend barrco!

Great prices the best in town. Great products. I had a issue only once. One of the employees, Jake quickly resolved it. Without the hassle I had gotten when I called earlier. Jake is awesome awesome awesome. I do truly highly recommend.

The counter help is very knowledgeable, and will even help you take your parts to your vehicle. The prices are reasonable. They also speak Spanish.

Kind of slo but it’s the cheapest place for car parts and the staph are very helpful They usually have almost everything in stock

I was in a bind on a Saturday not even in the same state not only did my part in stock they delivered it to where my car was in Enfield CT! Superb customer service! Thank you so much!!

Great family owned business. They always have the parts you need and Deliver them In a hurry. Jake always goes the extra mile to make sure your taken care of. The counter guys treat you like a valuable customer and know what their talking about unlike these chain auto part stores . They stand behind their name and back what they sell 100%. If your not using Barrco your missing out.

They always nice and friendly when you walk in.. Also when you go for parts and if they don't have them they try to help you find some other place that haves them I love going there for my car parts I gave them two 👍👍and 5 🌟🌟🌟🌟🌟