What clients say about Louis Restoration & Repair in Salem (MA)
I brought my car in to get my brakes changed, fantastic service!!!! I wouldn’t go anywhere else other than Loui’s Restoration!! Manager is fantastic, Clayton has always treated me well and provided their best service every visit. 5 STAR BUSINESS for all of your car needs!!!! AMAZING
I trusted this shop with my ’72 Mustang — a car I’ve had for decades and plan to pass down to my kids. The restoration is top-notch. Clean work, incredible attention to detail, and real pride in their craft.
They had the car for two years, and it was worth every minute. It drives and looks better than it has in my lifetime.
Louie and his shop also treated me more like family than just a regular customer. I cant recommend this shop enough.
They took their time and they communicated almost daily with their progress. The final restoration is stunning… better than I ever imagined.
I’m deeply grateful for the pride, patience, and craftsmanship they poured into this car. They didn’t just restore a Mustang — they restored a family heirloom.
Louis Restoration's team performs rust restoration on my 2008 truck that had serious rust on the main frame. Thier customer service from start to finish is excellent customer service.
Louis is absolutely the most wonderful man ! Louis and his team restored my daughter’s Mustang and did a terrific job! He has been so kind to my daughter and has gone above and beyond to help her. Louis is top notch!
I couldn’t be happier with the service I received from Louis Restoration and Repair Body Shop! They took care of my Range Rover Evoque with absolute prestige, from start to finish, everything was handled with such professionalism and attention to detail.
They changed my tires quickly and efficiently, and what really stood out to me was the honesty and integrity of the entire team. It’s rare to find mechanics who are not only trustworthy but also genuinely passionate about what they do.
Clayton and Louis are incredible, true experts who clearly know their craft. You can feel their dedication in every step of the process, and it shows in the quality of their work.
If you’re looking for a body shop that treats your car like their own and gives you peace of mind, this is the place. Highly recommend! 🙌🏼
Consistently excellent service! Attention to detail, fair prices, sweet folks to interact with always. My 12 year old Mini Cooper back from service today.
Louis and his team are a hidden gem. From my 1943 Willy's to my 2015 Benz. Uncompromising workmanship at a fair price. Thank You Louis. - >> Customer for over 10 years.
Great place for my car done quick and so perfect. I love having them work on my car. Thanks so much. Office staff was friendly and made me feel like I mattered.
This company is top-notch. Very trustworthy, excellent communication, and able to get many jobs done. The best in auto body work, they can also handle mechanical challenges with patience and grace. Friendly, too!
The absolute best, they restored my old Mustang to run and it's amazing. They really care about the vehicle and the owner. This place is absolutely wonderful, highly recommended
Louis and his team are the best! I've used them for general maintenance, inspection sticker, and most recently for repair after a car accident. My car has never felt more safe. His team is knowledgable, trustworthy, and respectful. I'm so happy I met Louis - an overall wonderful human being and my mechanic for life!
So nice! They were recommended to me by a coworker and they are fast, kind, and do great work! He said he loves to work on older cars, so if you have one he's your place!
I made an appointment to have my car looked at. Setting up the appointment couldn't have been easier with the help of Anna. I brought my car in the morning of the appointment and explained the issue I was having to Clayton. I had an estimate texted to me a few hours later and after I approved it via text, the work was done that same day. I met Louis the next morning to pay and pick it up and he couldn't have been nicer. What a great shop. I highly recommend!!!
I dropped my e36 off for rust repair on the front right jack point (common prob area for rust on these cars.) Louis and his team walked me thru the process and gave me an accurate and fair quote. The job came out amazing too! I included a before and after for the photos. I would absolutely recommend them for frame repair!
My Subaru Outback was suffering from rust spots but was otherwise running great. I had a choice of spending $8,000-$25,000 for a new ride or having Lou look at it and make a recommendation. I ended up spending just over $4,000, which included having just about the entire back end replaced. Lou showed me the extra damage that I could not see before doing the work. I cannot say enough about the quality of the work and the honesty of this man. He's like a Zen auto body man. Full of good advice and ego-less business practices. He has since worked on another car to get it ready to sell and I refer business to him every chance I get.
The absolute best! My car looks brand new! Had two other estimates that were double of what Louis charged. Pleasant, quick, skilled, and no excuses about the supply chain. They replaced an entire bumper and a taillight, smoothed a dent in the body, replaced a strip of detailing, buffed the other taillight, and painted---all in 3 days!!!
Louis and Clayton were recommended to me by a few co workers. I brought my 2001 Land Cruiser to them after buying it for cheap and knowing it needed some serious work to get it back in daily driver condition. They lifted the car before the work began and let me know everything that needed to be done. They were transparent and honest throughout and kept me involved with the progress they were making. When the mechanical work was done we moved on to the body where they were able to work around my budget and get the car Land Cruiser looking great again. They even inspected it for me so it was good to go when I picked it up. I will absolutely be going back to them for more work in the spring. Great mechanics and restorers I could not recommend them enough!
My 2013 GTI was leaking coolant and I was recommended Louis Restoration & Repair. He took my car in the same day and got back to me with what was wrong and an estimate. He even worked with my insurance and before the day was done everything was approved and parts ordered. Within two days I had my car back good as new and He was Friendly and very professional. Thank you again Louis. I will be back if I ever need anything and will recommend you!
I have been bringing my vehicles to Lou and his team for many years. I won't trust them to anyone else. My vehicles are older but maintained in excellent condition - thanks to Lou and his team. Lou is honest, he cares about you and your vehicle (and safety), he is practical and reasonably priced. He and his team are also just terrific people. I have referred friends to LR&R and all have been very happy. I highly recommend Louis Restoration and Repair.
Brought my vehicle here after a little fender bender. Louis and his team worked with my insurance and went above and beyond to make sure it came back as good as new. They even noticed it was missing a striker bolt on my trucks tailgate and replaced it free of charge. To top it off they detailed my car both inside and out. My truck looked better than it did the day I drove off the lot.
Great folks!
Louis services all of my Mercedes vehicles. Fair honest solid. The man has decades of knowledge. I drive up from Florida to have my cars worked on at Louis Restoration
Louis is the only guy to go to in Salem for modern or classic automobile restoration as well as repairs. He can take a car apart and put it back together, as he did when he was 15 years old. He's a saint among men, and his staff reflect his own work ethic.
I brought my 4Runner in for some pretty extensive rust work and it came out better than I ever could have wished for. Louis and his staff are as thorough as they come and stand behind their work. Received many text updates throughout the process of what work was being done at what point and if I was okay with it. Louis also spends the time to help you understand more about your vehicle and how to get the most out of it. You will not find a more honest body shop that this.
Nice people! I had them do work on an antique fuel tank and was amazed at how quickly and inexpensively they did it. Louis is as nice as they come - he loves the business and is outwardly passionate about it, something that's hard to find.
RIP OFF!!!! SCAMMER !!!!!! Do not go to the Louis Restoration on 22 Leavitt St, Salem, MA.
I went their to get a small piece of metal welded to my trailing arm, the Owner Louis told me it not safe and that a new sub frame piece need to be welded in place, We agree on $250 and left my car. 1h later he called me and say we can not do the job because the gas tank is too close to where he needed to weld and that to take it off it will add labor. I told hom to leave the keys and lock the car and that i will come in to pick up the car and my money ( he only take cash no credit or debit ). 1h later he called me ans ohh we fix it.
he welded a 2 inches of metal that took 5min to do and charge me $200.
the car failed inspection and its not safe to drive.
took a car to another place and they told me this guy need to go to jail for putting you and your family on risk.
they do not know anything about cars will charge you double if not triple and you will get a bad service and poor quality. Stay away from these people.
Louis is an honest guy that does great work. No BS. Been there several times very good experiences. Taking girl friend's car there for touch up work soon. Wish there were more dependable guys for body AND mechanical work.
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