This rating is based on customer reviews, inventory size, pricing, and service quality
Caruso's Auto Repairs in Lynn, MA skews positive overall: many praise friendly, knowledgeable staff (frequent shout-outs to counter help), fair pricing, and a large selection that makes finding parts straightforward. Strengths include helpful guidance, occasional warranties, and quick pulls. Common complaints: muddy/untidy and sometimes disorganized yard, inconsistent self-serve rules, long waits for big jobs (e.g., transmissions), price changes or high quotes, and a few disputes over part history. Net impression: solid value but uneven consistency. Score: 82/100.
What clients say about Caruso's Auto Repairs in Lynn (MA)
Caruso's bailed me out when I got in over my head on a DIY suspension project. They have skilled mechanics doing excellent work at a reasonable price. Recommend!
So glad to have found this place. With 0 knowledge of cars (and mechanics seem to sense it), I have been ripped off quite a few times. Called this place, was walked through questions and told to bring the car in. At the shop I was explained the likely outcome and the steps involved. The turnaround time was very quick and also honest. Super nice service and professional guys. I now recommend this place to anyone and everyone.
Typical auto mechanics here. Take advantage of the uninformed on auto repairs. Went to auto on to get brakes for my car. The next day they tell me that the front brakes did not match so i return them . They make me purchase their brakes that they ordered. They “install” The brakes for more money than I originally was told. And my brakes still sound horrible and brake horribly. Save your money go somewhere else
I have been going to John Caruso for 10 years, and he never disappoints. He is honest, prompt, and gets the job done on time and never adds those "extras" that dealers and other maintenance people are addicted to. He will give you the straight dope, and take care of your car.
John Caruso is very knowledgeable and fair in his pricing. I know that when i take my vehicles to his shop that I'm getting quality work at an excellent price. In this day and age this seems to be a rarity. I highly recommend Caruso's autop Repair.
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