This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, 1A Towing Service in Lynn, MA scores 91/100. Sentiment is strongly positive: fast dispatch and careful tows, on-the-spot battery fixes, and professional, friendly staff frequently praised by name. Parts buyers highlight fair pricing, helpful counter support, and a large inventory that makes finding items easier. Common complaints: occasional long waits for parts to be pulled, a muddy/untidy yard, and a few cases of pricing changes or inaccurate mileage disclosure. Overall, quick service, good value, and attentive care with some consistency gaps.
What clients say about 1A Towing Service in Lynn (MA)
I got stopped in a construction delay for over an hour and then ran out of gas in heavy traffic. I called this company for an emergency fuel delivery as I was miles away from the nearest gas station. The dispatcher was fast to answer and kept me updated on the driver’s arrival. The mechanic was pleasant, professional and worked promptly to put enough petrol in the car to go me safely on my way. He waited a little longer to make sure the car had started correctly before he pulled away. reasonable prices and customer service was great all the way through. I definitely suggest them for gas delivery, roadside assistance and auto towing services.
I was apprehensive about buying a car out of state and having to arrange for long-distance shipping. This towing firm was professional and kept me in the loop the whole time. The automobile was safe and came on schedule. I have also had them do battery service, gasoline delivery and auto lockout service and each time I have received efficient and reliable service. They also provide motorcycle towing, special vehicle towing, and local hauling. Their drivers are obviously experienced, kind and careful with all vehicles. You won’t find a towing service that can manage both emergency and scheduled transportation like this. I stored their phone information for future roadside or haulage needs and trust them 100%.
1A Towing Service helped me out when I was stuck on the side of the road during a long trip. I ran out of gas by mistake and didn't know that the closest station was miles away. Their Fuel Delivery service saved me a lot of time and trouble. The technician brought the gas and made sure my car started up right before they left. He told me that they also do local and long-distance hauling, as well as car and motorcycle towing, if vehicles need to be moved. The whole thing went off without a hitch and was really professional. It was like working with professionals who are used to supporting drivers in challenging situations on the road.
Their roadside help was wonderful. I couldn't start my car and didn't know what was wrong. The driver figured out that the starter was dead, towed me, and even gave me some tips on how to fix it.
My car had a no start issue— I definitely needed a tow and bring it to a shop. Googled tow companies and discovered 1A Towing Services.
The representative that picked up the call was very nice and sent a tow truck to us. She said it should take about 30 minutes. He arrived promptly around the same time frame that the representative told me.
The tow-truck driver was very friendly, nice, and very professional.
I highly recommend them and their services! Good people!
In the event of a car lockout, use the AAA service. Almost quickly, their dispatch contacted to confirm the location. After five minutes, had a. technician present. Nader opened the vehicle right away and did so with great grace and precision. incredibly impressed
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