Advance Auto Parts in
Clinton (MD)

Good selection of items. Ample parking.

Very bad behavior. The manager was rude . They are rude with customer. Disappointed ?

It seems there was an issue with the store's opening on Sunday, as the employees arrived late, and the store did not open on time. Perhaps it would be beneficial to find employees who are available and committed to working on Sundays.

It’s 8:52 and the DOORS ARE LOCKED AND THE GATE IS DOWN

The white man who assisted me seemed to be irritated and not wanting to assist he asked where was another employee whom wasn't anywhere around then come to find out he gave me the wrong break pads for my vehicle how ironic, and they had to be returned by my mechanic for the correct ones ? ? ?. I informed him of the car make, model, and year he looked it up, but I still received the wrong parts smh. It was very unprofessional, and I was very disappointed ?. That's one I will never go to again. I've never had this issue, b4.

A visit this location and no one was inside the store at first I stated that I needed a battery and they told me it was too late to perform the job. Lazy people work at this location

Advance Auto Parts is a great place to shop for car parts and when entering in the store every body is always helping you they have great Customer Service and all the staff gets the job done.????

Received great service from Clarence and staff. Very friendly and quite helpful. If you’re in need services I most definitely would recommend visiting the Clinton store.

just bought some wiper blades and I needed them installed and the store manager very kindly offered to do it for me. 100/100 great, thank you Mr. Lewis

I had to have a vehicle battery replaced. The representative who assisted me was very knowledgeable about my vehicle and the brand of battery I needed. She got me right and was very professional. I'm sorry I don't have pictures to post, but this location is very good. Thank you again, Advanced Auto Parts.

I get good service, and if they don't have the part, they see if another store has it nearby. I go to this location, although it's not the closest one. Note to veterans Advance auto nolonger accepts a copy of your DD214 as proof of service. So you must have a Pocture Military ID to get a Veterans discount. A district manager to me that to many store were giving veterans discounts. So if you aren't active duty, retired, have a service related injury you are SOL with Advance Auto. Funny thing is there are many more men and women who served and get very little from this country for our service. The problem is that people making these decisions never served a day in the service of this country. If you serve you are always subject to go to war. That's true till you are discharged. We all aren't maimed or retired.

Nice and informative staff, was able to help me quickly. Installed my battery quickly and helped with my air filter. Will always use this store for my car needs

Absolutely horrible customer service from the manager himself. If I could give no stars I sure would. It’s a shame that this brand new store is already so terrible. Will definitely not be returning to this location.

Consistently friendly and knowledgeable staff. Never treat me like I'm a "woman" in an auto supply store. I always try to be as self sufficient as possible since my Dad was and my son is a mechanic.

Stopped in to look up a part I didn't know the name of. Mike Rock patiently assisted me in trying to locate it in your system. Discovering it would be a part I would have to acquire from the dealer or junk yard, Mike went beyond in customer service to refer me to your "on-site junk yard expert" & clerk, David Simon, who provided the name of the part & gave detailed information on local junk yards where I might find it! A million thanks to both - I'm forever grateful & now a loyal customer!

On Sunday they supposed to open at 9:00 it’s almost 10:00 and nobody show up, I seen at least 15 customers coming and leaving because the store was closed. It’s not the first time this happened, I had the same problem last Sunday.

Four employees standing outside the front door all with their masks down and less than six feet apart. One was smoking in front of the door. Presented a very bad impression of good behavior in these times.

Unbelievably rude. Don't care to help. Auto zone right across the street. Marked online order as complete and didn't have everything and didn't tell me and lost discount getting half the order. Then couldn't help and told my problem to fix it.

Meh...the prices are high and when advertised rebates when you buy xy &z. What they dont disclose is that it's at they discretion if they want to approve the rebate and I clearly bought what was in the paper. That okay I'll just got to AutoZone from here on out. Staff faces typically scream....agg I hate this place.

I was given the wrong bulb for my headlight, $18.00, because it was electrical, you can't return it or get a store credit. The clerk took my car information and gave me the wrong bulb. They lost a customer. The person who put who put the correct bulb in paid $5.99. I will never shop at auto advance again.

TODAY I HAD A VERY BAD EXPERIENCE AT THIS LOCATION WITH THE EMPLOYEE BY THE NAME OF TILLMAN. HE WAS EXTREMELY RUDE AND CALLED ME OUT OF MY NAME, BECAUSE HE DIDNT WANT TO FIND MY PART I ORDERED THAT CAME IN TODAY. SO THE MANAGER HAD TO GO FIND MY PART I ORDERED.. HE IS VERY NASTY AND HAS ZERO CUSTOMER SERVICE SKILLS.

Came in for some headlights and windshield wipers. Once I was about to pay on of the employees asked me did I want them to put the wipers on for me. Standing there surprised I said "sure". I definitely wasn't expecting that. The gentleman who rang me up came out and changed myself and another customers wipers with the quickness. That's what you call customer service. Will definitely be back!!

Matt is an awesome and vital part to this business. He is extremely knowledgeable and hospitable. He went above and beyond in my opinion to help me out with troubles I was having with changing my rear breaks. He was an absolute blessing from GOD!!!! Thank you Matt! Peace and blessings.

Over the last year or so, every time I have visited the store, I have gotten very good service from both male and female sales people here. They've gone above and beyond what I expected, and I'm very happy with the service they provided.

Night time supervisor does not have knowledge of there policy. They will give you the wrong part and when you return it, they (including the supervisor Pam) will tell you about there new policy that they haven't read yet. Now your stuck with a part that they F up and gave you

The sales rep was unprofessional. I stood at the counter to pay for 3-4 minutes while he was on the phone with his back to me. He then hung up, looked at me and then walked away for a 2-3 minute conversation with the Mgr. Came back to the counter, Mgr. called him because a customer had walked in and gone straight to her/him, he again walked away. Never acknowledged my presence, no excuse me, no apology, nothing-- not even when I brought it to his attention. You've lost a customer!

The females that work in this store are unprofessional. They need to be taught how to conduct themselves when they are on the clock. One girl, answered the phone and proceeded to yell at one of her coworkers in the background. Rude through the phone call and rude when I came to pick up parts. I'll go somewhere else next time.