New Concept Auto Service - Olathe in
Olathe (KS)

Great shop! Alex was easy to work with and they did an amazing job. Took my other vehicle to them right after to get some work done. Excited to find a great shop near me.

Had my car towed hear because it was close. They quoted me $3200. I got a quote from another shop and decided to take it there. When I let new concept know I would be towing it elsewhere their quote magically lowered to $1900. That tells you all you need to know about their prices. Still got it done elsewhere.

They were absolutely amazing! I brought the car in and it was fixed in just two days! Definitely will be returning!

Nick was so helpful. He walked me through all the problems we had explained it all so I understood. Was very courteous. Also the work was done so fast. I had quite a few things done and it was done in less then 3 days. I will be going back.

The team is great. They communicated very well with me on what needed to be fixed and what could be done later. They caught an oil leak early that I had no idea about and walked me though the process to get it fixed now. It's 5 stars for me and I will be using them again in the future for sure.

Nick J and his team were so incredibly helpful and kind to help me fix my son’s car. They were extremely quick on getting everything fixed and safe for him. This is a great group of mechanics and I highly recommend them!

Very professional and friendly staff. Nick was helpful throughout with good communication. Reasonable prices on new rotors. I will certainly use them again.

Wonderful service!! Nick James was an awesome person to deal with , and great in taking care of our Rav 4 Toyota

Mark was very helpful and took the time to answer my questions. I saved a lot having them work on my car vs the dealerships. They will be maintaining my cars moving forward.

Had an emergency repair needed. Nick James got my car fixed no issues no problem! I will get service here again.

I had an engine check light on my 2011 Suburban which said that I was having misfires on cylinder 7. I was preparing to go on a trip and needed my Suburban to be in top shape. New Concept Auto Service performed a complete tune-up (at my request) and cleaned the fuel system to clear any junk that was in the fuel injectors. The car runs and idles perfectly now. Thanks for the repairs!!!

“Excellent service and honest people!” I had a great experience at New Concept Auto Service in Olathe. The staff was friendly, professional, and Nick took the time to explain what was going on with my car. They didn’t try to upsell unnecessary repairs and got the job done quickly and efficiently. It’s rare to find an auto shop you can fully trust, but these guys definitely earned it. Highly recommend to anyone looking for reliable and transparent car service!

Our truck is 14 years old, but my wife won't trade it. So when it needed struts, badly, I took it to New Concept Auto. With a truck that old it would be easy to tell me a lot of other parts are wore out as well. They did s comprehensive inspection, but didn't try to sell me things I don't need. The repairs were completed quickly at a fair price. Now I can take it on long road trips with the peace of mind it has been thoroughly checked out.

I've been going to the OP location for several years-Always great sevice and workmanship. Today, I went to the Olathe location for the 1st time to get an alignment done. On short notice (my bad), Nick James did a great job coordinating their workload to get me in & out same day. Whatsmore, Nick saved me from the dealer as they are one of the very few shops with the skills & tools to do alignments on newer BMWs. Car drives straight as an aarow now. Thank you Nick!

Took my car in due to a noise it was making. The person I was dealing with wouldn't call when he said he would, i had to call him to get answers. He told my son different stuff than what he told me and the stuff he said didn't make since. By the end of their diagnostic they had gone from it going to cost over $7000.00 to fix it to we'll have to replace the engine and we can put in a used engine with 89000 miles on it for $10500.00. I ended up not having them fix my car at all due to all the mixed information of what was being said and them not appearing to know what they were doing. I just had them put my car back to how it was when I brought it in and they still charged me over $1000.00. Even with that my car was not in the same conditiin when it was picked up that it was in when dropped off, they didnt reset any of the electronic stuff they messed uo when trying to diagnose the problem. Would not recommend this place at all..

Dropped my car off for exhaust leak. Charged me $535 to replace a flange gasket. When I picked it up it was louder than it was before. I had a mechanic friend of mine fix everything they did. They hollowed out my catalytic converter. Bolts loose everywhere. Didn’t bother to replace my o2 sensor. Also there were rocks found in the exhaust pipe. Terrible customer service, everyone at the desk was a jerk and very standoffish. I don’t even want my money back because I would rather not even deal with those people anymore.no reason for that work to have cost more than a couple hundred bucks.

I recently took my Escape to New Concept Olathe. They did a tie rod replacement, alignment and valve cover replacement. Bill was my service advisor and Kirk was the mechanic. They were awesome! Very friendly, courteous, informative and great at communicating. It was a really good experience. Obviously we’ll be spreading the word about our positive experience at New Concept to our friends and family that need vehicle repairs.

The service was phenomenal! I set the appointment online, and when I arrived they were ready for me in less than 10 minutes. The service advisors were very professional, and they were very friendly men. The shop is far from where I live, however I will make future appointments for my car's needs.

Decided to try this place out after receiving a Coupon in the mail. Everyone was very friendly and welcoming. Service was quick and the technicians took me directly to my car to point out a couple issues that they noticed, which I certainly appreciated. Oil change price was very fair and the service quote I received for the rest of my car issues were what I was expecting.

If you are looking for an honest mechanic, look no further than New Concept! I’ve trusted them with all my vehicle maintenance for years, and they have never let me down. The team is always upfront and transparent—no pressure, no unnecessary upselling—just honest advice and quality work. Thank you, New Concept, for always being helpful and taking great care of my vehicle needs. Highly recommend!

I would like to thank Nick for his helpful service in diagnosing my daughter's car brakes issue. We had an emergency and my daughter drove her car to the nearest auto repair she could make it too on her bad brakes. Nick took a look at it and let her know what the problem was without even charging her for a quick emergency diagnosis while she was there. Thanks Nick!

Took my Jeep Wrangler in to have it looked at. My traction control was kicking on and would not let me accelerate. I had spoke with my dad who used to run a mechanic shop and he suspected it was probably just a bad sensor because I haven't had any other issues. Got a call quoting me around $6K of work to even be able to drive it. My dad (who lives about 3 hours away) had me to decline the work and he said he would come look at it himself. He ended up driving the 3 hours to Olathe on a Tuesday evening and towed me an extra vehicle in case he needed to take my Jeep with him to fix. Luckily he brought a sensor and scanner with him and was able to fix my Jeep himself that evening in about 30 minutes... for a total cost of $49.... Checked everything else the shop had told us was wrong and didn't find any urgent issues for me to be able to drive it. Annoyed I had to pay the shop $160 for them to look at it. Sadly don't trust them enough to go back.

We recently had two vehicles serviced at New Concept Olathe. One was in for a quick oil change and the other for an A/C line leak. Both were completed the same day at a competitive price. Nick kept us updated throughout and was great to work with. Our cars are back on the road running smoothly. Highly recommend New Concept for your next maintenance or repair.

I waited a few thousand miles before doing this review and my car is running great. First off thank you Mark, you handled this difficult problem with great professionalism , Its obvious why Vincent made you manager over all the stores, thanks again Mark, And thanks to Kirk (captain) who did the repair with confidence that it would be right and it was, thanks Captain Kirk. I do recommend these guys at Olathe, thanks again. DALE

I went to New Concept Auto Service, for an oil change . The Tec Kirk Slater was quick and efficient. Everybody there was pleasant and yes fun. I was getting ready to leave and mentioned that my air conditioning was not working, has been dead for a week. Kirk took a quick look and fixed it for almost nothing. My Highest recommendationfor New Concept.

They do excellent work. They were able to fix my 2001 Rx 300 when no one else could. You can trust them to do what they say they will do.

The staff was friendly, knowledgeable, got me in for an alignment right away. (I have a 3500 dully so it wasn’t an easy job). My front end is great. I would recommend these guys to everyone. Left there place and drove to Florida the truck drives better than ever.