O'Reilly Auto Parts in
Crawfordsville (IN)

I had to get wiper blades in a bad storm. I felt bad, but the guy who helped was super nice and funny. I really appreciate it!

Anytime I see a classic limping in or out I pop in to see if it's Derek Beiri. Berry. Beiry. Beirry. Beyonce. You get the picture

They price match and always have good customer focus. Carry more high end parts which is what I usually look for.

I had to replace my battery. The manager was able to help me find the right battery quickly. As my battery was completely dead, they loaned me the use of their cart to wheel the new battery out to my vehicle and, once installed, wheel the dead battery back to the store. I did the installation in their parking lot. All went well.

I had an online order en route and they said I couldn't return the item. I had to pay for another one at the store. It was very aggravating.

Got my refund with no issues, but the associate made me feel like I was doing something wrong the whole time. Just kinda crabby. 😕

Fast and friendly service. Had what I was looking for on hand. Very smart staff. Clean store. Cheaper that the other auto places in town.

nothing but great things to say about these guys! had the alternator with me for 03 F250 part listed on computer didnt match. matched numbers from part, located exact part i needed!

Not good, callers we're put on hold while counter person was leaning and listening to earbuds. One counterman had a Chicago bulls hat on sideways thought I was being waited on by a Crip or a blood or something. Didn't even have a common compression fitting 3/16". I won't recommend them at that store at the very least.

Good people very willing to help you with everything you need. Prices are reasonable and quality is good.

Walked in could not even get anyone to help me or for that matter look my way to ask me what I needed! That's ok I'll buy my 500.00 part at a different auto parts store. Store SUCKS!!!!!

Employee was super helpful and was able to get the part same day that he did not have.

Best customer service. They put my windshield wiper on for me and are always willing to go out their way to help. Much much appreciated

The only place I'll buy parts they always have what I need and if they don't have it they'll get it that day Aaron the manager is just awesome and will work with you every way he can

I used to do my parts buying at advance and auto zone till rude employees and high prices and hardly ever have what I need and if ordering parts it's usually 2 or 3 days to get them so I started going to O'Reilly auto parts the employees there are very pleasant and uasualy have the parts I need if not they can generally get the parts by the next day I would give you a 5 star

Staff was very friendly and helpful. The staff member that helped me had good moral values, which became apparent in our short conversation.

Great experience here. Was driving through for work, needed some new wiper blades, cleaning supplies. Ask for Neal, he'll take care of you. Awesome guy and great customer service, thanks again man!

Ordered spray paint one day arrived next day as promised,will be back for more.Great counter help.

Great service, Steven was a fantastic help to find just what I needed for a great price. Store is clean and well stocked.

Love how knowledge the workers are. Always install lights and blades and can always figure out what I need when I can hardly explain it myself, I'm not knowledge when it comes to car's...

I just got service from this O'Reilly's auto parts in crawfordsville,indiana after trying to explain to auto zone which the guy at auto zone is lazy as heck but O'Reilly's went and checked and told me exactly what I needed O'Reilly's has won a new customer great and pleasant experience thanks for your help

Got a Cherry Bomb Glass Pack here for my Cavalier and it made my beast sound mean as hell. But sound has nothing on performance of your vehicle. I do recommend going here for good customer service and free car scans, great place in general for the small things.

Staff wasn't very knowledgeable about something as simple as diff fluid, weren't that friendly. Stock wasn't great either. They only had two quarts of the diff fluid I needed and none on order.

As of late I have developed an excellent relationship with the guys at O'Reilly's. They've gotten to know my car almost as well as I do, and are always super-helpful with ordering the parts I need and having a few rental tools available when I need them. These guys are no slouches. They want to make sure you have whatever help you need. To Terry, Nick and the gang: You guys are great! Thanks for always being there for my car!

This location had the parts I needed but the clerk was not nice at all. I had to drive from out of town since my local store didn't have the part. The manager of my local store called ahead to verify the parts were there, when I arrived the clerk acted like he had no clue and was acted as if I was inconveniencing him. He was even rude when I asked about a veterans discount and got mad at me for asking; very distasteful, I won't be back to this location.

I am so thankful that I stopped by this store. My air conditioner went out and this kind gentleman named Ben helped me. It was the best experience.

Really bad customer service. Won't even help you figure out type of part you need. I DO NOT RECOMMEND THIS STORE..