Surb's Tire in
Crawfordsville (IN)

Larry Treynor couldn’t be less professional. Long time Hoosier not getting my business.

Was coming in front out of town and had a trailer tire fail. They had one in stock, got me in at the last minute, and the price was very fair. Staff was super friendly. Highly recommend.

Surbs was really good to get my vehicles new tires .

Outstanding tire store! We were traveling with our travel trailer and had a tire fail. While I changed the tire, my wife called around and found Surb’s. They had five+ new tires and installed them promptly at a very fair price. We even decided to replace the aging spare. Great to work with and we highly recommend Surb’s.

They are the sweetest people! Amazing customer service and so quick to respond in someone’s time of need!!!!

They fixed a tire an hour before closing time. They have great customer serivce.

I love this place! They are always quick and friendly and take care of whatever we need as soon as they can. It's our go to place for all things tires!

Took my 2013 Chrysler 300 S in to have some new Powerstop Brake Pads & Rotors installed. Found out one of my calipers was sticking, so we got that fixed too. Tiffany was quick on the trigger with finding the part we needed, and giving me the price. Everything went smoother than grits & gravy on a seal's ass. Now my baby is back on the road, and quiet as ever.

We picked up a piece of metal in our tire while traveling through on I74. Luckily it happened near Crawfordsville and we were able to get to Surb’s. Staff was super friendly and they got us right in. They were very understanding about our dog and allowed him to sit inside with us during the repair. Great service and highly recommend.

My trailer broke down on the side of the highway. Set me up with new tires and an extra spare (I had an odd trailer rim bolt pattern. They apparently always kept one in stock just in case). Very friendly and reasonable prices. Worked quick and got me back on the road. I can’t say enough good things about this tire place or the town in general. Everyone was friendly and easy going.

We had an emergency and needed a tire and parts on a Saturday. They were so wonderful and helpful. Nice staff.

So We are taking an hour truck in for an alignment and they couldn't do it because they said that I need other repairs first before they will even touch the alignment . They were very direct and straight to the point and not by any means rude but also not by any means outgoing in the courtesy department. And then they still charged us $45 to do nothing except put it on the lift 😡.... which is crazy because the alignment was only $80 🙄 I suppose though all in all I'm happy to know what else needs to be done with my truck. They gave us a quote while we were there on the things they said needed done and we decided to go elsewhere after calling around to some other places and we are going to get the same work done, the same quality of work for that matter, with warranty on the parts and labor, and the price we were given by the other place was just over half of what we were going to have to pay here. 🤷🏼‍♀️ But like I said, all in all, Surb's is a good place to go and has knowledgeable mechanics.

Excellent experience had there this morning. Wife's tire needed a repair. They were friendly, fast and reasonably priced. Will use again for my future tire needs! Great job guys and thanks again!

Took truck in for 4 tires mount/balance and an alignment after completing some front end repairs and replacing tires. Surbs said truck needed $1400 in repairs to complete the alignment (both upper control arms, both lower ball joints, and the pitman arm) Truck is on a lift right now (double checking it before I made this post) and only needs a pitman arm which I was already aware of and more than willing to allow surbs to replace had they been honest on the rest of it. Guess the mechanic didn’t see the brand new brakes, wheel bearing, and axle shaft I personally just replaced and inspected everything else while having it apart so it could be fixed if needed prior to sending it away for an alignment. Surbs was my go to tire shop, but just lost trust meaning my business too. Use at your own risk! Response: you are dishonest. You never once asked me to put the truck back on the lift and prove it, because I was on vacation over 250 miles away at the time. How about you come out to my lift and I can show you where and how you are wrong. Called in to pay the total for the tire mount and balance, which is when I was quoted by the lady on the phone for the front end repairs at my request, not yours. You claim there are multiple bad front end parts, I will agree the pitman arm is worn but the remaining parts are not, meaning you are dishonest in your work and trying to screw hard working individuals out of their money. I don’t just replace parts for the hell of it. You saw a snow plow mount on the truck and assumed the worst. I really question if it was even checked other than visually which any competent mechanic knows there’s more to checking front end parts than a visual inspection. You tried to pull a “quick one” off someone who is very mechanically inclined, and that backfired on you now so you resort to calling me a liar. Better get your facts straight, you have a know problem with that. You’re not lining your pockets off me. Funny how the story changes once it’s public. Don’t do shotty business and you wouldn’t have the bad review. Tip: it’s not good business practice to call your customers a liar.

After waking up to a flat tire on my truck at a local campground, I put the spare on and started looking for a place to get the flat one repaired. Luckily, I found Surb's and they were open on a Saturday morning. I walked in and was greeted with a smile. The waiting room was busy but they still managed to get me fixed up in no time. They even offered me a donut as I waited for work to be completed. When I was paying, I asked if they could add air to my spare since it was low. Instead, they offered to put the original tire back on my truck at no charge. Great service! Thanks for making my bad morning as pleasant as possible.

We were out of town driving on the interstate when our low tire light came on. A helpful local suggested Surbs tire! Luckily we were able to make it after airing up at a gas station!! The staff was very helpful and kind!! Quick service!! They were able to fix our tire and we were on our way!!! Very satisfied customer!!!!

We came in late in the day during Strawberry Festival with a flat on our dually. All the tires we bad which I knew and hitting a pothole blew the 1. They had 6 light truck tires and had them mounted very quickly. We had a great experience and price was good.

Surb's is THE BEST. I work in Cville and today was the third time I've gone to them to patch a tire. This time it was not repairable, so they did their best to find a replacement. Unfortunately, this exact tire wasn't available (at any tire shop) and the only perfect OE match could be found at a dealership in Avon. They put a "loaner" tire on my car in order to get me home safely (to Brownsburg) instead of having to drive on the tiny spare. The best part?... After all of that effort on their end, they didn't even charge me a penny. Instead, they just asked me to return the used/loaner tire at my convenience. Everyone there was kind, knowledgeable, and did their absolute best to help me.

We had to stop here after an emergency to replace tires to get home safely and after being in a car unexpectedly for 20 hours, this was not what we were hoping for, for one reason only. There is an employee by the name of Summer who by far has shown the WORST service. I personally watched her go off, cuss words and all, on a fellow employee over something he was unaware of. No employee should EVER have to deal with being talked to like that at work. In addition to that, Summer then walked over to our car and started aggressively going off on me and my family for something that we were also unaware of. It was rude, condescending and she has no place working in customer service. She, and whoever hired her, should be ashamed of themselves for hiring someone who is okay with talking to employees and customers in that manner. However, I want to mention that our technician named Greg was absolutely amazing. Professional, friendly, and quick. I would HIGHLY recommend asking for Greg when visiting this shop... just avoid Summer.

In the last month, on 3 separate occasions, I took 3 different vehicles here for service. Each time I was disappointed by the communication of the staff. The customer service reps seemed to be inconvenienced by questions, and there was poor (or altogether a lack of) note taking about the concerns I had with each vehicle. When speaking with them, they came across defensive and even disrespectful. At the very least (giving them the benefit of a doubt), it seemed as if they had better things to do than give attention to customer concerns. On my last attempt at taking a vehicle for an appointment (that I scheduled a week in advance), when I arrived, the customer service rep found the note for my appointment (which only had one of my six concerns listed), and told me, "We'll see if we can get this in today," as if the appointment wasn't certain.

I needed new front tires for my Ford fusion and after having a bad experience with Pomps I did some searching. Not only did I get better tires for a better price but the warranty for the tires if something happened out of state would be covered and would be good for all Surb's tires and affiliates within the warranty. They were friendly, efficient and had my tires done quickly without waiting 2 hours or having a tire blow upon driving home. Will have my tires done here for my future vehicles. Thanks again

I would recommend surb tires to everyone. We were traveling from Northwest Indiana to TN when our brakes went out on the truck. We got it to their shop in Crawsfordville and they went above and beyond. The looked at the truck got us a room at the Holiday Inn with a great discount, drove us over there. They called us before closing the shop for the day to see if we needed anything else out of the truck. Came and picked us up the next day when the truck was ready. Great service.

Quick service said they wouldn't have time to look at my car until end of week got it done that same day. John is always great. Tiffany always handles my issues with prices and scheduling appointments.

I was in the car repair business for 40 years. After moving back to Crawfordsville, this is the only place I go for tires. They're friendly local folks and that's important to me. They've been in the business a long time, you don't do that in a small town if you're screwing people. A good value, price and excellent service. They'll tell you if somethings not right. Recommend them highly.

We were on a trip from Michigan to Arizona. Flew a tire. They had only one. They put it on and realized there was a slice and needed to patch it. Because we had to wait a little bit longer and because of the patch, they gave us the tire for free. They didn't want us to leave in a bad tire or the donut. They have great hospitality and my family and I greatly appreciate their care for us(and everyone else who walked through that door). They went the extra mile with everyone in there. Would recommend them time and time again!

Can’t recommend Surb’s highly enough! On Monday I was moving cross country from Chicago to North Carolina. Partway in Indiana, my tire went flat beyond repair. We realized that the spare was also completely flat. John from Surb’s met us on the highway, filled the spare with air and led us back to his shop where the staff quickly replaced my tire at a fantastic price and had me on my way in no time. Not only that, but two hours out of town, we realized we had forgotten to grab the spare wheel. After partially unpacking the car just to check, we saw that they had put the spare back in. Which meant they would have completely unpacked my car, put the spare back in, and repacked it perfectly including my delicate cello and many valuables. I am so impressed and thankful for their efficiency and kindness.

They fixed my mother's car after she hit a curb and tore a few pieces up, but good!!!! We ended up turning it into insurance and by the time the work was done, they saved me some money so my total out of pocket with some extra work they did was about $200 on a $2200 bill. I was very happy with their work and they communicated well with us on the work. I am thinking of having them do some work on an old truck I got.