This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the available recent reviews, NAPA Auto Parts Of Mokena in Mokena, IL earns an overall 81/100. Sentiment skews positive: many praise helpful, knowledgeable staff, fair-to-good pricing, and a deep selection, including hard‑to‑find items. Customers note fast turnaround if something isn’t in stock—often same day or next—so wait times are short. However, feedback is inconsistent: a few report curt counter help, walk-in friction, requests for exact part numbers, and a pricey oil purchase. Small, older store feel; generally easy to get the parts you need.
What clients say about NAPA Auto Parts Of Mokena in Mokena (IL)
Good pricing and great selection. Had my parts cheaper than elsewhere and staff were very helpful. My first stop for quality parts from now on. 5 stars all day !! ⭐⭐⭐⭐⭐
I don’t know if they don’t like to work or service why they are there I’m try to get some parts and the guys I do know have came on why don’t you check the computer ! He want part number , size and maybe I can go and get it !
So this NAPA shouldn't have doors to welcome walk-ins, sorry I inconvenienced the counter guy by needing something. Oh well. I should have just said hey can you give me directions to a real NAPA Auto Parts. HA
We use NAPA for both our small business projects and our personal vehicles. They almost always have what we need in stock and if they don't, they're usually able to get it within a day or sooner! I highly recommend going through them for any car parts you may need.
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